Project Management Officer - India based

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experience and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. 

As one of the Platinum Partners of Qualtrics, AKT is hiring a Project Management Officer (PMO) to work in alliance with Project Managers in the delivery of Experience Management (XM) implementation projects.

Reporting to the Project Management Officer Team Lead, this is a hybrid role open to candidates based in Kolkata, India. 

Key Responsibilities:

• Provide effective support to Project Managers (PM) and project teams during the project lifecycle
• Monitor and control project performance and deliverables against time, cost, and quality
• Ensure project plans are created and maintained up to date
• Manage projects’ open issues and proactively follow-up activities, ensuring required results and deadlines are met
• Control project budget, track project cost effectiveness, raise red flags to PM & PMO Lead as required, work in alliance with PM to execute mitigation plans, report on budget status to management providing insightful and up to date information on the status background
• Help PMO Lead to control resources utilization and assignment ensuring sufficient and fitting resources are booked in advance and reporting on expected future resource plans, aligned with the resource strategy
• Verify project routines are maintained and proactively coordinate required project activities with internal and external resources as required
• Takes responsibility for ensuring tasks are closed and progressing in the right direction and communicate with PM & PMO Lead/raise red flags as required
• Prepare all relevant documentation to monitor and report the progress of the project and milestones to stakeholders
• Ensure project is managed in line with AKT internal procedures
• Work closely with excellent cooperation and coordination with PM & PMO Lead to support the project management activities
• Work proactively and independently following AKT guidelines
• Stand-in for PMs with customer facing activities when required
• Manage small projects end to end when needed

Requirements:

• Minimum 4 years of experience as a PMO/project manager
• Professional presentation and communication skills (both written and oral)
• Excellent English verbal and written (an additional language is an advantage)
• Ability to operate under pressure and strict deadlines
• Ability to manage small scale projects
• Experience working in global companies
• Proficient ability in all Microsoft Office applications (Excel, MS-Project, Word, PPT)
• Experience with Jira based project management (an advantage)
• Experience with Gen AI based documentation (an advantage

Personal Skills:

• Organized, resilient, able to multitask, prioritize tasks and meet deadlines
• Analytical and capable of exercising sound judgment
• Hands-on and detailed oriented
• Autonomous and capable of taking proactive action with little or no direction
• Ability to motivate others to action
• Strong ability to "make things happen" – coordinating between people, following up on them, helping to solve problems or direct towards problems solving
• Team player with strong commitment to accomplish tasks and goals
• Customer-facing communication skills

AKT Offers:

• A wide range of benefits and opportunities for career growth
• Stimulating and collaborative working environment
• Internal knowledge transfer, training, and coaching
• International business environment (offices in India, Cyprus, Israel, North America, UK, France, and Czech Republic)