AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experiences and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. AKT is seeking a highly motivated SaaS Implementation Specialist to join our partner company’s team and lead the successful deployment of global payroll and workforce management solutions. This role will serve as the key point of contact for client implementations, ensuring seamless integration, compliance, and user adoption of the chosen technology. This is a client-facing and full-time role, open to candidates based in India, Kolkata. Key Responsibilities: Lead end-to-end implementation of global payroll and workforce management platforms for clients Develop and maintain project plans, tracking milestones, dependencies, and resource allocation Act as the primary liaison between clients, internal teams, and technology providers to ensure a smooth onboarding process Manage project timelines, deliverables, and stakeholder expectations Facilitate stakeholder communication, providing regular updates on progress, risks, and mitigation strategies Configure and customize payroll and workforce platforms to meet client-specific needs Provide training and support to clients on system functionalities, best practices, and compliance requirements Identify and resolve implementation challenges, ensuring a seamless transition Work closely with cross-functional teams, including sales, customer success, and technical support Maintain comprehensive documentation of implementation processes and client requirements Job Requirements: 3+ years of experience in payroll, HR technology implementation, or SaaS project management Familiarity with HRIS, ERP, or payroll systems such as Workday, SAP SuccessFactors, or ADP Experience working with global teams and multinational companies Certification in project management (PMP, PRINCE2, or similar) - an advantage Strong knowledge of global payroll processes and compliance standards - an advantage Experience with payroll and workforce management solutions is highly desirable Excellent project management skills, with the ability to manage multiple implementations simultaneously Strong interpersonal and communication skills to collaborate effectively with clients and internal teams Problem-solving mindset with a proactive approach to troubleshooting and resolving implementation issues Ability to work independently and drive projects to completion Ability to work effectively within a matrix management structure, collaborating across multiple teams, reporting lines, and stakeholder groups to drive successful project outcomes Personal Skills: Dynamic team player with strong commitment and drive to accomplish individual and team tasks and goals Promptly acclimate to company culture, values, processes, and expectations Ambitious, driven, self-motivated, flexible and able to meet tight deadlines Ability to cope with multi-tasking and working independently Take initiative, exercise sound judgment and result-oriented Strong analytical and persuasive skills Customer-oriented and flexible Desire to learn and grow quickly AKT Offers: A wide range of benefits and opportunities for career growth Realistic growth opportunities into either technical practices or business consulting environment Flexible working hours Stimulating and collaborative working environment Internal knowledge transfer, training and coaching by our dynamic team of consultants and experts International business environment (offices in the UK, DACH, India, France, North America, Israel, and Czech Republic)
AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experience and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. AKT is seeking a skilled Salesforce Account Engagement Campaign Specialist to join our Sales & Marketing operations team. The ideal candidate will be responsible for executing and optimizing marketing automation campaigns using Salesforce Account Engagement (formerly Pardot). This role requires expertise in lead nurturing, campaign configuration, and marketing automation best practices to drive engagement and conversion across our customer journey. This is a full time and hybrid position, open to candidates based in Kolkata, India. Key Responsibilities: Campaign Management & Execution Design, build, and execute marketing automation campaigns using Salesforce Account Engagement Configure and manage drip campaigns, nurture programs, and automated workflows Set up lead scoring models and grading systems to optimize lead qualifications Create and manage dynamic lists and segmentation strategies Implement A/B testing for email campaigns and landing pages Technical Configuration & Operations Configure Account Engagement features including forms, landing pages, and email templates Set up and maintain prospect lifecycle management and lead routing rules Manage data synchronization between Account Engagement and Salesforce CRM Configure custom fields, automation rules, and completion actions Responsibility for Account and Contact data hygiene, including Account hierarchy management and data enrichment Performance Analysis & Optimization Monitor campaign performance metrics including open rates, click-through rates, and conversion rates Analyze prospect behavior and engagement patterns to optimize campaigns Job Requirements: Proven experience with Salesforce Account Engagement (Pardot) administration and campaign execution Strong understanding of marketing automation principles and best practices Experience with data synchronization and integrations between Salesforce, Account Engagement, and ZoomInfo Experience with email marketing, lead nurturing, lead scoring and conversion optimization Strong skills in Salesforce reporting and dashboard creation. Hands-on experience with Salesforce Flows and automation setup Personal Skills: Strong attention to detail and quality assurance mindset Ability to work independently and manage multiple priorities. Excellent communication skills for cross-functional collaboration Problem-solving mindset with continuous improvement focus Proficient in English - verbal and written AKT Offers: A wide range of benefits and opportunities for career growth Realistic growth opportunities into either technical practices or business consulting environment Flexible working hours Stimulating and collaborative working environment International business environment (offices in the UK, DACH, India, Cyprus, France, North America, Israel, and Czech Republic)
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