Job
Description
As an Operations Manager for an IT System Integration Project, your primary responsibility is to oversee the successful integration of various IT systems. You will be in charge of ensuring that the project runs smoothly, meeting all technical and operational objectives within the specified time frame and budget. This role involves coordinating with multiple teams, vendors, and stakeholders to ensure the seamless integration of hardware, software, and IT infrastructure. Key Roles: **Project Oversight and Coordination:** - Manage and supervise the day-to-day operations of the IT system integration project to keep it on track. **Resource Management:** - Ensure efficient allocation and utilization of resources (personnel, technology, budget) to support integration efforts. **Stakeholder Liaison:** - Act as the main point of contact between internal teams, external vendors, and clients to ensure effective communication and issue resolution. Primary Responsibilities: **Risk and Quality Management:** 1. **Project Planning and Execution:** - Develop detailed project plans, including timelines, resource allocation, and key milestones for IT system integration. - Define project scope, objectives, and deliverables aligned with organizational goals and client requirements. - Oversee the execution of integration tasks, ensuring smooth integration of software, hardware, and networks. 2. **Cross-Functional Coordination:** - Coordinate with internal teams (developers, network engineers, system architects) to integrate all IT system components efficiently. - Work with vendors and third-party partners to integrate external systems or services into the overall IT architecture. - Lead regular project meetings to track progress, address challenges, and ensure alignment with integration timeline. 3. **Resource Management:** - Allocate the right resources for each integration phase, including staff, technology, and budget. - Manage a team of IT professionals, guiding them on best practices for system integration. - Monitor team performance and provide support to resolve integration challenges. 4. **Stakeholder Management and Communication:** - Serve as the main point of contact between project stakeholders, providing regular updates on progress, issues, and delays. - Manage client expectations and facilitate communication between technical and non-technical teams. 5. **Risk Management:** - Identify potential risks during integration, develop mitigation plans, and manage unforeseen issues. - Ensure a contingency plan is in place for unexpected challenges. 6. **Quality Assurance and Compliance:** - Ensure integration meets quality standards and compliance regulations. - Implement quality control processes, conduct testing, and troubleshoot integration issues. - Oversee resolution of integration challenges without compromising timelines. 7. **Budget and Cost Control:** - Develop and manage project budget, track expenses, and negotiate with vendors to control costs. 8. **Documentation and Reporting:** - Document integration process details, provide project reports to senior management, and document lessons learned. 9. **Post-Integration Support and Maintenance:** - Oversee post-integration phase, ensure systems meet client expectations, and work with support teams for ongoing maintenance. - Continuously evaluate system performance and propose improvements. Key Skills for Success: - Proficiency in project management methodologies and tools. - Deep understanding of IT systems, infrastructure, and software integration. - Strong problem-solving, leadership, and communication skills. - Proactive risk management and vendor management abilities. - Knowledge of quality assurance, budget management, and testing processes. Value Delivered by an Operations Manager in IT System Integration: - Efficient execution of IT system integration projects within budget and timeline. - Leading cross-functional teams to deliver high-quality integrated systems. - Minimizing risks and ensuring compliance with industry standards. Job Types: Full-time, Permanent Benefits: - Health insurance - Life insurance - Provident Fund Schedule: Day shift Work Location: In person,