Program Manager

Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
• Ensure that all projects are delivered on time, within the scope, and on budget.
• Discussing potential projects and their parameters with clients, executives, and software developers.
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
• Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, indicating tests and maintenance, and tracking the progress.
• Ensuring each project stays on schedule and adheres to the deadlines.
• Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
• Tracking milestones, deliverables, and change requests.
• Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
• Delivering completed software products to clients and performing regular checks on the products' performance.
• Report and escalate to management as needed.
• Manage the relationship with the client and relevant stakeholders.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be shared with clients as well as other staff members.
• Perform other related duties as assigned.
  

Requirements

• Excellent communication skills.
• A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.
• Proven experience in project management and software development.
• Good working knowledge of project estimation techniques.
• Excellent technical knowledge.