Program Manager

Position: Program Manager – Academic Excellence Team

Department:

Location:

Type:

About the Role:

Program Manager

Key Responsibilities:

1. Academic Process Enhancement

• Improve existing systems like

  faculty feedback

  ,

  class ratings

  , and

  academic content tracking

  .
• Design frameworks to collect, analyze, and act upon academic and student feedback.
• Ensure timely availability and quality of academic content across subjects and batches.

2. Process Automation & Optimization

• Identify repetitive academic and operational tasks and

  automate

  them to improve turnaround time and accuracy.
• Collaborate with internal tech and data teams to develop efficient workflows and tracking tools.

3. Faculty Growth & Development

• Design and implement programs that help

  faculties grow as educators and content creators

  .
• Conduct sessions, training, and initiatives to enhance teaching methodology, delivery, and digital presence.
• Facilitate inter-faculty learning, peer reviews, and content creation opportunities.

4. Data & Dashboard Management

• Build

  performance dashboards

  for task visibility, academic progress, and feedback trends.
• Generate actionable insights from academic and operational data to guide decision-making.

5. Cross-Functional Coordination

• Work closely with Academic, Content, Product, and Operations teams to align academic goals.
• Ensure smooth communication, timely reporting, and high ownership across ongoing projects.

Preferred Skills & Qualifications:

• Bachelor’s or Master’s degree in Engineering, Education, or Management.
• 2–5 years of experience in

  academic operations

  ,

  program management

  , or

  process optimization

  (EdTech experience preferred).
• Strong analytical and problem-solving skills.
• Proficiency in

  Google Sheets, Excel, and dashboarding tools

  (e.g., Data Studio, Power BI, Tableau).
• Good understanding of academic delivery and faculty management.
• Excellent communication and stakeholder management skills.