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Tata Tele Business Services (TTBS)
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Program Manager- Complex Data Products

Program Manager- Complex Data Products

Tata Tele Business Services (TTBS)

4 - 8 years

6 - 10 Lacs

Pune

Posted:5 hours ago| Platform:

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Skills Required

Relationship management Service delivery Telecom Interpersonal skills QOS Project management enterprise business Project planning Operations Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for Delivery of SDWAN order Book, covers Order login for Enterprise business including SME, Carrier & Large Enterprise Role involves Service Delivery of SDWAN orders managing customer, partners for Broadband delivery, Router/CPE installation, integration/activation thru CPO/ SDWAN Desk for link delivery and customer acceptance. Customer project management will be a key aspect of the role. Ensure network readiness within time lines inline with availability of material and field support for installation and activation Order Tracking & effective interpersonal skills for faster closer of Delivery Cycle time Responsible for process improvements and project management for faster delivery Drive, Track, Monitor & Publish the delivery report with SLA and pending status Projects management Responsible for service delivery cycle time of subscribed services. Operational Deliverables: Knowledge of Enterprise Key Offerings SDWAN Solutions and other telecom domain products Execution of Customer Delivery orders within signed off Timelines Timely Project Plan submissions & Expectation Sign offs General: Responsible to Maintain technical documentation of processes and procedures used in Service Delivery- LM. Work with customer to maintain timelines and project manage the delivery end to end Work with internal teams to define, develop, and deliver LM monitoring interfaces. Relationship Management - Develop and manage a strong alliance in the region with internal/external stake-holders to improve the predictability of deliverables better SLA and QOS readiness for new/MACD services and cost effective solution..

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Tata Tele Business Services (TTBS)

www.tatatelebusiness.com

Telecommunications

Mumbai

N/A Employees

18 Jobs

Key People

Anil Sardana

CEO
Ravi Mehta

Chief Financial Officer
Shivendra Singh

Chief Technology Officer

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Program Manager- Complex Data Products