Cluster Lead

Job Description

Tata Tele Business Services is looking for Cluster Lead to join our dynamic team and embark on a rewarding career journey. A Cluster Lead is responsible for overseeing and managing a group or cluster of related teams or departments within an organization The primary objective is to ensure efficient operations, productivity, and the achievement of strategic goals within the assigned cluster Key Responsibilities:Team Leadership:Lead and manage a team of managers or supervisors responsible for various functions within the cluster Provide guidance, mentorship, and support to team members, fostering a positive and collaborative work environment Strategic Planning:Collaborate with senior management to develop and execute cluster-specific strategies aligned with the organization's overall goals Monitor and report on progress toward strategic objectives Operations Management:Oversee the day-to-day operations and processes of the cluster, ensuring efficiency and effectiveness Identify opportunities for process improvement and implement solutions Resource Allocation:Allocate resources, including personnel, budget, and technology, to meet the cluster's operational requirements Performance Monitoring:Establish key performance indicators (KPIs) for the cluster and ensure teams are working towards these targets Regularly assess performance and take corrective actions as needed Communication and Collaboration:Foster communication and collaboration both within the cluster and with other departments or clusters Ensure the sharing of best practices and knowledge transfer Risk Management:Identify potential risks and challenges within the cluster's operations and develop strategies to mitigate them Budget Management:Develop and manage the cluster's budget, ensuring cost control and resource optimization