Program Manager - Auto loans/passenger vehicles/cars

9 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

This role is a full time role with our client - a global finance captive arm of automobile manufacturer.


Summary -


Key responsibilities include:

  • Strategic Planning:

    Defining the program vision and goals (e.g.increasing market share for specific loan types like new or used cars) that support the organization's long-term objectives.
  • Market Analysis:

    Analyzing market trends, competitor offerings, and customer demand to identify opportunities for new loan products or improvements to existing ones
  • Product/Program Design:

    Structuring loan programs, defining terms, interest rates, down payment requirements, and eligibility criteria tailored to different customer segments (e.g., new cars, used cars, electric vehicles)
  • Portfolio Performance Monitoring:

    Tracking key performance indicators (KPIs) defined in the Program parameters
  • Sales and Distribution Channel Management:

    Collaborating with sales teams, dealerships, and third-party intermediaries to drive loan origination volume and ensure a smooth operation.
  • Product Development & Implementation:

    Managing the lifecycle of auto loan products, including digital journeys, new feature builds, and offer implementation, from conception to closure.
  • Cross-Functional Coordination:

    Acting as a central hub to ensure seamless cooperation across various departments such as Business, Technology, Operations, Risk, Credit Policy, Marketing, and Sales.
  • Stakeholder Engagement:

    Serving as the primary liaison between project teams, senior leadership, external vendors, and clients, managing expectations and communication throughout the program life cycle.
  • Process Improvement:

    Continuously evaluating and enhancing existing processes and workflows to improve efficiency, effectiveness, and the overall customer experience.


Essential Skills & Qualifications

  • Experience:

    Proven experience in Program or project management, in the Passenger vehicle (Car) industry – 9+ Years onwards
  • Education:

    MBA or equivalent degree / Engineering degree

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