Program Management Intern

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Grexa AI

0 years

0 Lacs

navi mumbai maharashtra india

Posted:4 days ago| Platform:

Apply

Skills Required

management ai marketing engagement technology support drive saas onboarding data documentation learning communication crm excel api automation agility cutting

Work Mode

On-site

Job Type

Full Time

Job Description

Location:

Vashi, Navi Mumbai (On-site)

Duration:

6 Months

Type:

Full-time Internship (PPO based on performance)

Start Date:

Immediate

About Grexa AI

Grexa AI

is India’s

first Marketing AI Platform

— built to make revenue growth, lead management, and customer engagement effortless for small businesses. Our mission is to bring smart technology into the daily workflows of local entrepreneurs, helping them scale like never before.Founded by

four seasoned entrepreneurs

who built

Testbook.com

into a $30M ARR EdTech giant with 1,000+ employees (before a successful acquisition), Grexa is now backed by top

angel investors and industry veterans

.We’re early-stage, venture-backed, and building fast — and this internship is your opportunity to grow with us from the ground up.

About The Role

We’re looking for a

Program Management Intern

to help ensure a seamless, high-impact experience for our clients. You’ll work closely with founders and the customer operations team to onboard users, support adoption, gather feedback, and drive value at every step of the client journey.This is a unique opportunity to understand

how great SaaS products scale through customer empathy

, proactive problem-solving, and strong internal collaboration.

Key Responsibilities

Support the onboarding of new clients, ensuring they understand the platform and start integrating Grexa into their day-to-day workflows
Help build and refine internal processes to better understand client goals and success metrics
Monitor client usage and engagement data, identifying opportunities for improvement and support
Be a point of contact for client queries, helping troubleshoot issues and coordinate with internal teams when needed
Collect feedback from users and translate it into actionable insights for the product and marketing teams
Assist in identifying up-sell and feature adoption opportunities, helping customers unlock more value from the platform
Contribute to documentation and support resources to improve the onboarding and learning experience

What We’re Looking For

Final-year student or recent graduate from any discipline — business, marketing, operations, or tech backgrounds preferred
Excellent communication and problem-solving skills
Curious, proactive, and willing to take ownership of customer success outcomes
Good understanding of CRM tools, Excel/Sheets, WhatsApp API, or marketing automation tools (or willingness to learn)
A people-first mindset and comfort working with internal and external stakeholders
Must be based in Mumbai/Navi Mumbai and able to work from our Vashi office (on-site)