Product Trainer

Job Description

Roles and Responsibilities : ? Plan, conduct, develop, and coordinate training programs for users and evaluate its effectiveness to increase proficiency. ? Prepare training materials and develop instructional content. ? Identify training needs by evaluating the strengths and weaknesses of the trainees ? Coordinate training schedules, dates, and logistics as well as maintain all databases related to the training. ? Troubleshooting of basic issues raised during trainings. Incase of complex matters guide Customers to reach support teams for resolution.? Design and develop new training by understanding the gaps. ? Ability to handle client interactions and communicating the requirements to relevant internal teams ? Understanding of the FMCG industry and Client’s business model is preferred. Requirements : ? Work experience in Software Product Training, Event management and/or demo and crowd management profiles. (at least one criteria must be full filled) ? Excellent communication skills (Written and Verbal) - English, Hindi, Punjabi or any other regional language would be added advantage ? Comfortable to work in a high-pressure fast-growing start up environment ? A good team player with strong interpersonal skills and soft skills. ? Willingness to travel frequently to meet the training schedules. (mandatory) ? Computer and mobile savvy with moderate knowledge of MS-Excel. Mandatory Skill:- Work experience in Software Product Training, Event management and/or demo and crowd management profiles. - Excellent communication skills (Written and Verbal), strong documentation skills - Computer and mobile-savvy with moderate knowledge of MS-Excel. - Understand the FMCG business model - Willingness to travel to the client's places and eagerness to work in a high-pressure, fast-growing start-up environment If you meet the requirements outlined in the job description and are interested in this opportunity, please email your resume to admin@amrapaliservices.in, mentioning your current CTC, expected CTC, and Notice Period. PN: Please note that we have openings in other locations as well. Kindly apply with your preferred locations mentioned. Show more Show less