2134 Product Support Jobs - Page 8

Director AI, Innovation and Product Management is responsible for driving the integration of AI technologies into IDS product offerings. This role involves overseeing the development and implementation of innovative solutions by leveraging AI, managing product support teams, and ensuring the delivery of high-quality support to all emerging products. This position requires to collaborate with cross-functional teams, and leverage AI to enhance product development experience. Major Responsibilities Provide leadership to the AI & Product Management team, fostering a culture of creativity and excellence. Identify opportunities for AI integration in product development and create strategies to imp...

Join the Veradigm Team as a Product Support Intern! Why Veradigm At Veradigm, were at the forefront of providing innovative healthcare technology solutions, and we believe in empowering our team to grow, learn, and make a real impact. If youre looking for a dynamic role that offers growth potential, hands-on experience, and the opportunity to work with cutting-edge technology, this is the place for you! Role Overview We are seeking passionate and driven individuals to join our team as Product Support Intern . In this role, you will be the first line of support for our customers, providing expert assistance over the phone while making a difference in their experience with our products. If you...

The Technical Support Engineer is critical to the long-term satisfaction and retention of our corporate and broker clients. In this role you will be a point of contact interacting with insightsoftware Engineering and Product teams, responsible for reporting product defects on behalf of the support and services teams and our corporate clients. You will work collaboratively across those teams to prioritize features for inclusion in each product update and act as a subject matter expert for our engineers. You will also work with our corporate clients on questions and issues relating to data interfaces, file feeds, automated processes, and reporting needs. Provide resolutions and/or workaround a...

Join us as an Analyst -Structured Credit Team, The Structured Credit team in Mumbai works with trading & analyst teams across the globe and supports the traders and senior management by producing business critical MIS reports, running models & analysis, building and maintaining tools to help find trading opportunities and recommend trade ideas, analyzing companies, tracking news and performing ad hoc customized analysis. To be a successful Analyst - -Structured Credit Team, the candidate will assist the US and EU Financing desks on the single asset financing and asset-backed lending (ABL) transactions. They will work closely with the traders and will also be integral to bridging the gap betw...

About the Role: As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality. Growth and Development Opportunities: At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training f...

The Company Diligent is the worlds largest GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers an...

Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Senior Business Analyst - Support ( Analyst TAM) . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients.In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new...

Provide software installation & technical support, resolve client issues, handle queries via calls/emails, document solutions, ensure timely resolution, and assist product team with troubleshooting,

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe, we are a team of professionals dedicated to building profitable, enduring growth among all our customers. We have an immediate opening for a Technical Assistance Agent . (Automotive products) The primary function of this role is to drive customer satisfaction by corresponding with technicians, parts staff, and consumers by phone, e-mail, and live chat on matters such as cataloging, pro...

Sr Product Specialist- POD Team. Experience: 2-5 Years Exp Salary : 5-7 LPA Preferred Notice Period : less than or equal to 30 days Shift : 10:00 AM to 6:00 PM IST Opportunity Type: Office (Bengaluru) Placement Type: Fulltime (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Technical Support AND Customer Service AND Root Cause Analysis MoveInSync (One of Uplers' Clients) is Looking for: Sr Product Specialist- POD Team who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Ov...

Sr Product Specialist- POD Team. Experience: 2-5 Years Exp Salary : 5-7 LPA Preferred Notice Period : less than or equal to 30 days Shift : 10:00 AM to 6:00 PM IST Opportunity Type: Office (Bengaluru) Placement Type: Fulltime (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Technical Support AND Customer Service AND Root Cause Analysis MoveInSync (One of Uplers' Clients) is Looking for: Sr Product Specialist- POD Team who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Ov...

Sr Product Specialist- POD Team. Experience: 2-5 Years Exp Salary : 5-7 LPA Preferred Notice Period : less than or equal to 30 days Shift : 10:00 AM to 6:00 PM IST Opportunity Type: Office (Bengaluru) Placement Type: Fulltime (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Technical Support AND Customer Service AND Root Cause Analysis MoveInSync (One of Uplers' Clients) is Looking for: Sr Product Specialist- POD Team who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Ov...

In this position, the Associate Manager, Product Support is primarily responsible for a team of Product Support Representatives, who will assist customers with the use and usability of our application, troubleshooting and resolving issues while providing exceptional service. Ideally, this person will have domain knowledge in one or all of the following areas: Payroll, Time and Labor/Employee Scheduling, Human Resources, Tax, or Benefits. Primary/ Essential Duties and Key Responsibilities: Manage a team of highly engaged individuals tasked with providing front line Product Support to our UKG Pro customers Provide high level customer satisfaction to the UKG Pro and WFM customer base to ensure ...

UKG is seeking a highly motivated, detail-oriented, and customer-focused professional to join the Global Support team. As a member of this growing team, you will be expected to deliver an efficient and consistent world-class customer experience. Exhibiting high standards of communication and service whilst troubleshooting complex customer issues providing in-depth analysis and expedient resolutions. Duties and Responsibilities: Put the customer in the fore front of everything you do driving world class Customer Satisfaction. Provide exceptional support based on agreed Service Level Agreements (SLAs) and key KPIs. Develop in-depth product knowledge on UKGs HR and Talent Acquisition products. ...

Sr Product Specialist- POD Team. Experience: 2-5 Years Exp Salary : 5-7 LPA Preferred Notice Period : less than or equal to 30 days Shift : 10:00 AM to 6:00 PM IST Opportunity Type: Office (Bengaluru) Placement Type: Fulltime (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Technical Support AND Customer Service AND Root Cause Analysis MoveInSync (One of Uplers' Clients) is Looking for: Sr Product Specialist- POD Team who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Ov...

How you will do it Provide third-level support to branch technicians engineers. Maintain released products Data Pipelines. Liaise with other departments including Product Support, Technical Authors SQA Design software code, technical specifications feasibility study. Participate in Analysis, code unit testing. Identify, analyze, and resolve complex cloud IOT inadequacies. Review and provide feedback on product functional specifications. Participate in assisting Compliance, Approvals, factory testing with any necessary support. Participate in product development meetings, design reviews and code reviews. Prepare the documentation as per ISO QMS guidelines Participate in Quality Management Sys...

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. The service and support team maintains direct contact with customers pre-sale or post-sales or both. Custom...

As a Client Support Specialist at SBNRI, located in Gurgaon with 5 Days Work From Office policy, you will play a crucial role in simplifying banking, investments, and taxation for NRIs. Join our fast-growing fintech startup and become a part of a dynamic and high-growth journey. Your responsibilities will include being the first point of contact for client queries and ensuring timely resolution of any issues that may arise. You will be required to provide technical and product support to clients, ensuring a seamless experience. Collaboration with product and tech teams to resolve issues efficiently will be a key aspect of your role. Furthermore, educating clients on product features and best...

As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality. Growth and Development Opportunities: At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhan...

Join a talented, energetic, and innovative group, leading a group of technical support team managers and teams chartered to provide technical support services to the UKG customer base. Lead talented teams in providing a world-class customer experience in a fast-paced, high-volume environment. Manage dynamics of the daily operation by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction whilst improving effectiveness and efficiency. This role will also be responsible for creating an environment which promotes and fosters the development and growth of managers and team members to a sustained high level of performance. This r...

Join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG customer base. Lead your support team in providing a world-class customer experience in a fast-paced, high-volume environment. Manage dynamics of the daily operation by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction whilst improving effectiveness and efficiency. This role will also be responsible for creating an environment which promotes and fosters the development and growth of team members to a sustained high level of performance. The Senior Manager of Product Support's leadership will be pivo...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing s...

Experience: 0-5 years (Freshers with good English can apply)Handle inbound/outbound international calls (US/UK clients)Provide product/service support in EnglishWork in rotational night shifts Required Candidate profile Job Type: Full-time, rotational shifts Great exposure to International BPO industry + high incentives! International BPO - Non-Voice (Chat/Email) Education: Any Graduate / Undergraduate

We are looking for a highly skilled and experienced Staff Product Support Analyst to join our team at Herbalife Int India Pvt Ltd. The ideal candidate will have a strong background in medical services or hospital industry, with excellent analytical and problem-solving skills. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve product-related issues efficiently. Collaborate with cross-functional teams to identify and implement process improvements. Develop and maintain comprehensive knowledge of products and services. Analyze customer feedback and suggest enhancements to the product support experience. Identify an...

We are looking for a highly skilled and motivated Associate Product Support Analyst to join our team at Herbalife Int India Pvt Ltd. The ideal candidate will have a strong background in medical services or hospital settings, with excellent analytical and problem-solving skills. Roles and Responsibility Provide product support and training to customers on herbal products. Analyze customer feedback and resolve issues related to product quality and efficacy. Collaborate with cross-functional teams to develop new products and improve existing ones. Develop and maintain technical documentation of products and their uses. Conduct market research to stay updated on industry trends and competitor ac...