Posted:1 week ago|
Platform:
Work from Office
Full Time
Responsibilities:
Providing support for internal users. Interact with client by call/email/ticket to discuss support cases.
Report all support activities in relevant tracking system.
Use Oracle SQL to collect/analyze data stored in our internal DB.
Work on IQVIA internal tools to analyze data delivery process Keep himself updated on products and services.
Develop, share and capitalize his/her knowledge.
Train users or co-workers on different support cases.
Good experience in writing SQL queries and troubleshooting
Naukri E Hire Campaign
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