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Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia

Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia

IBM

0 years

0 Lacs

hyderabad telangana india

Posted:3 weeks ago| Platform:

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Skills Required

salesforce service crm data finance agile vision engineering design planning scrum development compliance governance security communication management integration reporting automation certifications software billing recognition

Work Mode

On-site

Job Type

Full Time

Job Description

Introduction

We are seeking a strategic and results-driven Product Owner to lead the evolution of our Salesforce CRM and Certinia platforms. This role is critical to driving business transformation, enhancing seller experience, and enabling scalable, data-driven operations across our commercial ecosystem.You will partner closely with cross-functional teams—including Sales, Finance, IT, and Customer Success—to define and deliver a roadmap that aligns with business goals and user needs. If you're passionate about CRM innovation, agile delivery, and creating intuitive, high-impact solutions, we’d love to hear from you.

Your Role And Responsibilities

Own and evolve the product vision and roadmap for Salesforce CRM and Certinia systems.
Translate business needs into clear, actionable user stories and requirements.
Prioritize backlog items based on business value, technical feasibility, and stakeholder input.
Collaborate with engineering, design, and business teams to deliver high-quality solutions on time.
Lead sprint planning, reviews, and retrospectives in partnership with Scrum Masters and development teams.
Monitor product performance and adoption, using data to inform enhancements and optimizations.
Serve as the voice of the user, advocating for intuitive experiences and scalable processes.
Ensure compliance with data governance, security, and regulatory requirements.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Proven experience as a Product Owner or Product Manager in enterprise CRM environments.
Deep understanding of Salesforce Sales Cloud, Service Cloud, and Certinia (FinancialForce) modules.
Strong grasp of agile methodologies and product lifecycle management.
Excellent communication, stakeholder management, and decision-making skills.
Ability to balance strategic thinking with tactical execution.
Experience with data integration, reporting, and automation within CRM ecosystems.

Preferred Technical And Professional Experience

Salesforce certifications (e.g., Administrator, Advanced Admin, Platform App Builder) are a plus.
Familiarity with CRM, software & services offerings, delivery, financial operations, billing, and revenue recognition processes is highly desirable.

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Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia