Service Relationship Manager IDFC FIRST Bank

8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

The role of Service Relationship Manager in the Private Banking Group requires you to manage clients on behalf of the bank in Mumbai under the Retail Banking business unit, specifically in the Private Banking function. Your primary responsibility involves building and maintaining strong client relationships to enhance satisfaction levels and promote the sale of products and services, thereby contributing to the bank's overall objectives. You will offer financial advice to customers regarding investments and financial planning, ensuring a seamless and enriching customer experience while establishing IDFC First as their primary banking choice. In this role, you will be responsible for managing all sales and service activities within the Private Bank for the assigned region. You will provide customers with comprehensive information on products and services, analyze their financial needs, monitor account performance, and suggest strategies to improve returns. It is crucial to maintain an appropriate control framework, manage operational risks efficiently, and automate key business activities to enhance delivery efficiency. Streamlining digitization processes, ensuring compliance with banking guidelines, and meeting audit and regulatory requirements are essential aspects of this role. As a Service RM, you will gather market intelligence, benchmark against competitor practices, and enhance the customer journey and partner experience to differentiate the bank in the market. Evaluating and implementing digital enablement strategies to improve operational efficiency and collaborating with other departments to offer best-in-class products and services to customers are key responsibilities. On the managerial and leadership front, you will mentor and coach senior team members to instill values of customer centricity, innovation, compliance, and integrity. Creating an environment that fosters automation and digital enablement to cater to customer needs effectively and attracting and retaining top talent for key positions within the team are important leadership responsibilities. To qualify for this role, you should hold a graduate or post-graduate degree in any field and have a minimum of 8 years of relevant experience in the banking sector.,

Posted 2 days ago

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KCD (Client Servicing)- Sr Exec./Assistant Manager Sales & Service Tata Cummins

3.0 - 7.0 years

0 Lacs

kalyan, maharashtra

On-site

IndiaMART, as India's largest online B2B marketplace, is dedicated to connecting buyers with sellers. With a legacy of 25 years, we have consistently enhanced our platform by leveraging advanced business-enablement technologies to simplify the process of doing business. Our guiding principle, "Bada Aasaan Hai," perfectly encapsulates our approach towards creating a seamless experience for our users. The platform boasts an impressive 76 million product offerings and a responsive supplier base of 6.7 million, catering to the needs and preferences of our 138 million buyers. The success of our IPO in 2019 further solidified the trust and confidence that both our users and investors have in us. Based in Noida, we have a workforce of over 3,000 employees spread across 32 offices throughout the country.,

Posted 3 days ago

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Sr. Manager Channel Partnerships / Retail/ E-commerce Mega HR Consultant

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Corporate Partnerships and Loyalty Programs Manager, your primary responsibility will be to oversee and manage partnerships and loyalty programs for both B2B and B2B2C channels. Your role will involve driving revenue growth, selecting and managing product offerings, nurturing client relationships, and ensuring efficient coordination with internal teams such as procurement, operations, and customer care. Your contribution will be crucial in enhancing corporate client satisfaction and ensuring the seamless execution of loyalty programs. By leveraging your expertise in partnership management and program execution, you will play a key role in driving the success of our corporate partnerships and loyalty initiatives.,

Posted 1 week ago

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