Job Title: Senior Manager, HR Products and Analytics Location: India (Hybrid/In-office) Reports to: VP, Workforce Analytics (U.S. & Europe) About The Role We are seeking an experienced Senior Manager, HR Products and Analytics to lead our India-based HR shared service team, supporting stakeholders across the U.S. and Europe . This role is pivotal in driving the HR digital strategy to support data-driven decision-making, development of learning content and delivering actionable workforce insights. The Senior Manager will lead a team of analysts and data professionals, ensuring high-quality analytics solutions that enhance workforce planning, talent management, and overall organizational effectiveness. Key Responsibilities Leadership & Strategy Lead and mentor a team of professionals based in India, fostering a high-performance, data-driven culture based on continuous optimization and improvement Manage Relationship with BPO Partner: Act as the primary point of contact between our company and the third-party BPO for HR services, ensuring effective communication and collaboration. Service Delivery Oversight: Monitor and manage the HR service delivery performance of the BPO partner to ensure it meets agreed-upon standards and KPIs. Oversee the creation and management of a learning and development "learning center" to provide comprehensive training content for the organization. Align team efforts with the broader U.S. & Europe People Analytics strategy, ensuring seamless support for business leaders and HR stakeholders. Drive the adoption of advanced analytics methodologies, including predictive analytics, machine learning, and automation (RPA), to enhance decision-making. Maintain data governance frameworks to ensure data integrity and security. Enforce data management policies and procedures to support accurate and reliable HR data. Partner with global HR and business leaders to translate complex workforce data into strategic insights. Establish Service Level Agreements (SLAs) to ensure timely and efficient delivery of HR services. Define and implement skills and competency frameworks to guide team development and performance. Develop and execute recruiting procedures to attract and retain top talent for the HR shared service team (e.g., assessments) Analytics & Insights Oversee the development and implementation of dashboards, reports, and predictive models to analyze workforce trends, including attrition, engagement, hiring, and performance. Provide in-depth analyses on key HR metrics, employee surveys, and workforce planning to support data-driven decisions. Understand the importance of identifying patterns and trends in employee data, offering recommendations for talent strategy, workforce planning, and operational efficiency. Drive automation of reporting processes to enhance efficiency and scalability. Stakeholder Engagement Act as a key liaison between the India team and U.S. & Europe-based HR, IT and business stakeholders, ensuring alignment on priorities. Present team insights to senior leaders in the U.S. & Europe, translating team data into compelling narratives that showcase success. Partner with HR, IT, and business intelligence teams to ensure seamless data integration, data management and data governance. Data Governance & Technology Ensure data accuracy, security, and compliance with global HR policies and regional regulations (e.g., GDPR). Leverage HRIS, BI tools (e.g., Tableau, Power BI, Looker), and statistical tools (e.g., Python, R, SQL) to enhance analytics capabilities. Champion best practices in data visualization, storytelling, and self-service analytics. Learning Center Build out an AI-focused and enabled learning center of excellence that develops content and tools to enhance the learner experience and optimize the learning processes Analyze, design, develop and implement training programs and materials that align with organizational goals and enhance employee performance. Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes. Serves as primary points of contact on learning initiatives, leveraging project management plans and status reporting to apprise stakeholders of progress. Promote a culture of continuous learning and professional development within the organization. BPO Relationship Management Act as the primary operational liaison between our company and the BPO partner, ensuring effective communication and collaboration. Monitor and manage the service delivery performance of the BPO partner to meet agreed-upon standards and KPIs. Handle administrative tasks related to the BPO partnership, including contract management, invoicing, and compliance. Provide strategic and operational guidance to the BPO partner to align their services with our company's goals. Identify and resolve any issues or conflicts in the partnership, ensuring a smooth and productive working relationship. Prepare and present regular performance reports to senior management, highlighting key metrics and areas for improvement. Work with the BPO partner to identify opportunities for process improvements and implement best practices. Qualifications Bachelor's degree in either Human Resources, Business Administration, Data Analytics, or a related field. Over 5 years’ experience as a people leader Proven experience in a senior HR analytics role, preferably in a shared service environment. Strong leadership skills with the ability to manage and develop a team. Excellent analytical and problem-solving abilities. Proficiency in HR analytics tools and software. Strong communication and interpersonal skills. Ability to work effectively with stakeholders across different regions and cultures. Show more Show less

Job Title: HR Product Specialist – HR Core (Global) Business Unit: HR Site: GOSC (India) Department: HR Strategy / Transformation / Digital Job Type (perm/FTC) Perm Site Context & Job Purpose Essential part of the new Global Product Owner HR Core structure accountable for the end-to-end management of HR Core Products within GXO, from hire to retire, consisting of operating model, processes, technology and data through the entire lifecycle (strategy, plan, build and run). GXO are looking for a HR Product Specialist HR Core with experience in a fast-paced environment across multiple geographies, topics and teams. The ideal candidate will have product management experience including strong project management skills in the domain of HR Core with SAP SuccessFactors Employee Central strong knowledge, ideally. The role is “global” by design supporting all the regions (UKI, Europe and AMAPAC) and will work closely with the Product Owner and Process Owners HR Core as well as the People Services teams and in collaboration with HR Technology. The role will report to the Global Product Owner HR Core and is expected to work European hours (CET). Job Description Main accountabilities include, but are not limited to: Product Management and Optimization Oversee the end-to-end lifecycle of our HR Core solutions (mainly SAP SuccessFactors EC), from requirements gathering, testing to implementation and support. Work with the HR Core Process Owners and the People Services teams in the regions (UKI, AMAPAC and Europe) to understand their needs and translate them into functional product features and improvements (continuous improvement, optimization and new opportunities) Manage the backlog of requirements in JIRA in collaboration with HR Technology and represent HR in the CAB process Process Improvement : Work with the Process Owners to identify opportunities for standardizing and optimizing HR Core processes across the regions to improve efficiency and maintain a consistent employee experience Ensure HR software supports best practices in HR operations and aligns with industry standards. Maintenance, User Support & Training : In collaboration with HR Technology, monitor system performance, troubleshoot issues, and recommend enhancements. Act as the primary point of contact for system-related issues, providing timely resolution or escalation when necessary. Ensure data accuracy, integrity, and compliance within HR Core systems Provide training and support to HR teams and end-users to ensure proper use of HR products. Skills & Experience Required: Skills Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions Excellent analytical and problem-solving abilities. Excellent planning skills Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment Excellent team player with a collaborative approach Influence with a positive and professional attitude Experience 7+ years of experience in product management with a focus on HR Core, ideally in a global context. Strong knowledge of HR processes and systems, ideally of SAP SuccessFactors Employee Central and/or Document Management Systems Experience in Agile Project Management Experience in cross country, regional and cultural transformation programs Able to use and apply key project technologies and planning Tools (e.g Excel, Jira, Teams, SharePoint, Project etc) Certification (optional but preferred) : SAP HCM and/or project management and/or product management Show more Show less

Job Title: Manager, Learning and Development Location: Global Operating Service Center, India Department: Human Resources – Learning & Development Employment Type: Full-Time Position Summary: We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India. This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development & Delivery and Talent Management Administration. The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement. Key Responsibilities: Talent & Learning Content Development and Delivery Lead the development of custom learning content tailored to GXO’s workforce, include large scale, organizational development initiatives. Oversee the implementation and cultural adaptation of GXO’s AI Development Coaching tool. Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs. Leverage AI tools to: Enhance back-office development processes. Adapt general content to GXO-specific needs. Build and maintain “GPT” capabilities using LLMs and internal IP. Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation. Ensure scalable, high-quality delivery of learning content across all GXO audiences. Talent Management Administration Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes. Support the execution of GXO’s Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement. Administer GXO’s Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms. Develop dashboards and action plan tracking tools to support engagement initiatives. Create templates and presentations for talent calibration and performance review sessions. Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting. Qualifications: Bachelor’s degree in Human Resources, Learning & Development, Business Administration, or related field (Master’s preferred). 7+ years of experience in Talent Management, Learning & Development, or HR Operations, with at least 3 years in a managerial role. Proven experience managing offshore teams and vendor relationships. Strong utilization of instructional design methodologies and learning technologies. Familiarity with AI tools and platforms used in learning and talent development. Excellent project management, communication, and stakeholder engagement skills. Experience with enterprise HR systems (e.g., Workday, Cornerstone, SuccessFactors) is a plus. Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes. Strategic thinker with a hands-on approach. Comfortable working in a fast-paced, global environment. Passionate about innovation, continuous learning, and operational excellence. Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality. Show more Show less

Department / Process: Warehouse Solutions Location: Mumbai Job Description: Summary of Role: As a Solutions Engineer. You’ll be responsible for delivering qualitative and quantitative value through detailed analysis for our customers. Support the solutions team in developing Engineered solutions in response to RFQ’s and RFP’s across different industry verticals and geographies. Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work Develop layouts to support the proposed solution Develop a value-added approach to supply chain challenges by employing data analysis, innovation and automation Identify & develop business cases for automation Create equipment and operating supply lists; develop IT equipment (hardware and cabling) requirements based on activity levels and work content Determine time estimates to develop, purchase, document, implement and install new processes, updates to existing procedures, IT solutions and equipment, operational supplies, etc. Commitment to process excellence by ensuring proper, efficient and accurate use of the process. Communicates well with leadership, Team members and other departments. Willingness to work a flexible schedule in order to broaden learning opportunities, led by example, and prepare for future assignments. Working with cross-functional teams providing engineering support. Ability to communicate effectively with technical and non-technical audiences. Interview Business users gather and document requirements. Instrumental in developing the new hires and led them by examples Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data. Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; ability to produce unambiguous, comprehensive and accurate interpretations Technical / Functional / Soft Skills: Must Have Bachelor’s degree in Industrial Engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4 years of professional experience Proficiency in Microsoft Office Proficiency in AutoCAD Power BI, MS-Access (Desirable) Nice to Have Experience in working with remote teams (Onsite – Offshore Setup)

Job Role: Project Manager – Learning & Development Department / Process: Project Management Location: Mumbai Job Description: We are seeking an experienced Project Manager – Learning & Development to lead and drive strategic initiatives that enhance employee learning, development programs, and capability-building efforts across the organization. In this role, you will partner closely with HR, L&D, IT, and cross-functional stakeholders to manage the end-to-end delivery of high-impact projects related to learning systems, program implementation, and workforce development strategies. Your work will play a critical role in shaping a learning culture and supporting talent development on a global scale. Roles & Responsibilities: Lead and manage complex L&D projects and initiatives using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for L&D initiatives, from business case development through execution, including planning, scoping, resource allocation, risk management, and stakeholder management and communication. Collaborate with HR Business Partners, Talent & Learning, IT, and regional teams to define project scope, objectives, and deliverables aligned with global L&D strategies. Oversee User Acceptance Testing (UAT) and end-to-end validation of learning technologies and platforms to ensure functionality, user experience, and alignment with objectives. Monitor project progress, manage timelines, build work breakdown structures, and deliver executive-level and project detailed status reports using various project management tools. Communicate effectively and timely with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize tools like JIRA, Smartsheet, MS Project, or Monday.com to manage L&D project backlogs, timelines, and stakeholder engagement. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Manage project-related budgets and resources as needed, ensuring projects come in on-time and on-budget. Influence indirect reporting relationships to complete project tasks, escalating in a timely and proactive manner that drives on-schedule project delivery. Qualification, Experience & Skills: Bachelor’s degree in Business, Human Resources or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving L&D initiatives. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment.

Summary of Role: As a Solutions Engineer. You’ll be responsible for delivering qualitative and quantitative value through detailed analysis for our customers. Support the solutions team in developing Engineered solutions in response to RFQ’s and RFP’s across different industry verticals and geographies. Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work Develop layouts to support the proposed solution Develop a value-added approach to supply chain challenges by employing data analysis, innovation and automation Identify & develop business cases for automation Create equipment and operating supply lists; develop IT equipment (hardware and cabling) requirements based on activity levels and work content Determine time estimates to develop, purchase, document, implement and install new processes, updates to existing procedures, IT solutions and equipment, operational supplies, etc. Commitment to process excellence by ensuring proper, efficient and accurate use of the process. Communicates well with leadership, Team members and other departments. Willingness to work a flexible schedule in order to broaden learning opportunities, led by example, and prepare for future assignments. Working with cross-functional teams providing engineering support. Ability to communicate effectively with technical and non-technical audiences. Interview Business users gather and document requirements. Instrumental in developing the new hires and led them by examples Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data. Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; ability to produce unambiguous, comprehensive and accurate interpretations Technical / Functional / Soft Skills: Must Have Bachelor’s degree in Industrial Engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4 years of professional experience Proficiency in Microsoft Office Proficiency in AutoCAD Power BI, MS-Access (Desirable) Nice to Have Experience in working with remote teams (Onsite – Offshore Setup)

Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients. Additionally, youll contribute to creating sales training content, KPI reporting, and performance dashboards. Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content. Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions. Experience with Power BI, CRM platforms, and business analytics is a plus. A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential. Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position. Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation. Design and produce high-quality PowerPoint presentations that adhere to brand guidelines. Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement. Ensure consistency, accuracy, and visual appeal across all presentation materials. Maintain and regularly update a centralized library of sales presentations and templates. Assist in rehearsing and refining presentations to ensure impactful client delivery. Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality. Customize sales materials to align with specific customer interests and needs. Prepare visually compelling presentations that leave a strong impression during client pitches. Centralize customer data to support training and onboarding initiatives. Support sales reps and content creators in sharing training materials, product demos, and promotional content. Track and manage leads, opportunities, and customer interactions using CRM tools. Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools. Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources. Visualize sales performance, trends, and KPIs through dashboards and reports. Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution. Deliver detailed reports on campaign effectiveness to help refine sales strategies. Qualification, Experience & Skills: Preferred masters degree or MBA (in Sales, Finance, Marketing etc.) or B.Tech/BE in any stream 810 years of experience in sales enablement, business analysis, and presentation design roles. Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences. Experience collaborating cross-functionally with sales, marketing, finance, and legal teams. Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite. Experience with Salesforce, Canva, Figma and Google Analytics is a plus. Strong graphic design skills with a keen eye for detail. Excellent communication and collaboration abilities. Capable of working under tight deadlines and managing multiple projects simultaneously. Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage. Shift timing: :1:00 PM to 10:00 PM IST Show more Show less

Job Role: Project Manager – HR Data Department / Process: Project Management Location: Mumbai Job Description: We are seeking an experienced Project Manager - HR Data to lead and drive strategic initiatives focused on HR data transformation, integration, and analytics. In this role, you will partner closely with HR, IT, and cross-functional teams to manage the end-to-end delivery of high-impact projects related to workforce data management, people analytics, and HR system enhancements. Your work will play a critical role in improving the accessibility, quality, and strategic use of HR data across the organization. Roles & Responsibilities: Lead and manage complex data-driven initiatives and projects using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for HR data initiatives, from business case development through execution, including planning, resource allocation, risk management, and stakeholder communication. Collaborate with Finance, IT, Data Engineering, Analytics and business ops leaders to define project scope, goals, and deliverables aligned with strategic objectives. Support data governance and data quality initiatives across the HR function. Drive User Acceptance Testing (UAT) and End-to-End (E2E) integration testing for data platforms and analytics tools. Monitor project progress, manage timelines, and deliver executive-level status reports using various project management tools Communicate effectively with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Support the design and rollout of data dashboards and reporting solutions for global regions (LATAM, APAC, Europe). Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize JIRA for backlog management, sprint planning, and tracking UAT/E2E testing activities. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Qualification, Experience & Skills: Bachelor’s degree in Business, Human Resources, Information Systems, or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving HR data and analytics. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment.

Job Role: Project Manager HR Data Department / Process: Project Management Location: Mumbai Job Description: We are seeking an experienced Project Manager - HR Data to lead and drive strategic initiatives focused on HR data transformation, integration, and analytics. In this role, you will partner closely with HR, IT, and cross-functional teams to manage the end-to-end delivery of high-impact projects related to workforce data management, people analytics, and HR system enhancements. Your work will play a critical role in improving the accessibility, quality, and strategic use of HR data across the organization. Roles & Responsibilities: Lead and manage complex data-driven initiatives and projects using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for HR data initiatives, from business case development through execution, including planning, resource allocation, risk management, and stakeholder communication. Collaborate with Finance, IT, Data Engineering, Analytics and business ops leaders to define project scope, goals, and deliverables aligned with strategic objectives. Support data governance and data quality initiatives across the HR function. Drive User Acceptance Testing (UAT) and End-to-End (E2E) integration testing for data platforms and analytics tools. Monitor project progress, manage timelines, and deliver executive-level status reports using various project management tools Communicate effectively with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Support the design and rollout of data dashboards and reporting solutions for global regions (LATAM, APAC, Europe). Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize JIRA for backlog management, sprint planning, and tracking UAT/E2E testing activities. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Qualification, Experience & Skills: Bachelors degree in Business, Human Resources, Information Systems, or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving HR data and analytics. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment. Show more Show less