Job Title: Senior Manager, HR Products and Analytics Location: India (Hybrid/In-office) Reports to: VP, Workforce Analytics (U.S. & Europe) About The Role We are seeking an experienced Senior Manager, HR Products and Analytics to lead our India-based HR shared service team, supporting stakeholders across the U.S. and Europe . This role is pivotal in driving the HR digital strategy to support data-driven decision-making, development of learning content and delivering actionable workforce insights. The Senior Manager will lead a team of analysts and data professionals, ensuring high-quality analytics solutions that enhance workforce planning, talent management, and overall organizational effectiveness. Key Responsibilities Leadership & Strategy Lead and mentor a team of professionals based in India, fostering a high-performance, data-driven culture based on continuous optimization and improvement Manage Relationship with BPO Partner: Act as the primary point of contact between our company and the third-party BPO for HR services, ensuring effective communication and collaboration. Service Delivery Oversight: Monitor and manage the HR service delivery performance of the BPO partner to ensure it meets agreed-upon standards and KPIs. Oversee the creation and management of a learning and development "learning center" to provide comprehensive training content for the organization. Align team efforts with the broader U.S. & Europe People Analytics strategy, ensuring seamless support for business leaders and HR stakeholders. Drive the adoption of advanced analytics methodologies, including predictive analytics, machine learning, and automation (RPA), to enhance decision-making. Maintain data governance frameworks to ensure data integrity and security. Enforce data management policies and procedures to support accurate and reliable HR data. Partner with global HR and business leaders to translate complex workforce data into strategic insights. Establish Service Level Agreements (SLAs) to ensure timely and efficient delivery of HR services. Define and implement skills and competency frameworks to guide team development and performance. Develop and execute recruiting procedures to attract and retain top talent for the HR shared service team (e.g., assessments) Analytics & Insights Oversee the development and implementation of dashboards, reports, and predictive models to analyze workforce trends, including attrition, engagement, hiring, and performance. Provide in-depth analyses on key HR metrics, employee surveys, and workforce planning to support data-driven decisions. Understand the importance of identifying patterns and trends in employee data, offering recommendations for talent strategy, workforce planning, and operational efficiency. Drive automation of reporting processes to enhance efficiency and scalability. Stakeholder Engagement Act as a key liaison between the India team and U.S. & Europe-based HR, IT and business stakeholders, ensuring alignment on priorities. Present team insights to senior leaders in the U.S. & Europe, translating team data into compelling narratives that showcase success. Partner with HR, IT, and business intelligence teams to ensure seamless data integration, data management and data governance. Data Governance & Technology Ensure data accuracy, security, and compliance with global HR policies and regional regulations (e.g., GDPR). Leverage HRIS, BI tools (e.g., Tableau, Power BI, Looker), and statistical tools (e.g., Python, R, SQL) to enhance analytics capabilities. Champion best practices in data visualization, storytelling, and self-service analytics. Learning Center Build out an AI-focused and enabled learning center of excellence that develops content and tools to enhance the learner experience and optimize the learning processes Analyze, design, develop and implement training programs and materials that align with organizational goals and enhance employee performance. Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes. Serves as primary points of contact on learning initiatives, leveraging project management plans and status reporting to apprise stakeholders of progress. Promote a culture of continuous learning and professional development within the organization. BPO Relationship Management Act as the primary operational liaison between our company and the BPO partner, ensuring effective communication and collaboration. Monitor and manage the service delivery performance of the BPO partner to meet agreed-upon standards and KPIs. Handle administrative tasks related to the BPO partnership, including contract management, invoicing, and compliance. Provide strategic and operational guidance to the BPO partner to align their services with our company's goals. Identify and resolve any issues or conflicts in the partnership, ensuring a smooth and productive working relationship. Prepare and present regular performance reports to senior management, highlighting key metrics and areas for improvement. Work with the BPO partner to identify opportunities for process improvements and implement best practices. Qualifications Bachelor's degree in either Human Resources, Business Administration, Data Analytics, or a related field. Over 5 years’ experience as a people leader Proven experience in a senior HR analytics role, preferably in a shared service environment. Strong leadership skills with the ability to manage and develop a team. Excellent analytical and problem-solving abilities. Proficiency in HR analytics tools and software. Strong communication and interpersonal skills. Ability to work effectively with stakeholders across different regions and cultures. Show more Show less
Job Title: HR Product Specialist – HR Core (Global) Business Unit: HR Site: GOSC (India) Department: HR Strategy / Transformation / Digital Job Type (perm/FTC) Perm Site Context & Job Purpose Essential part of the new Global Product Owner HR Core structure accountable for the end-to-end management of HR Core Products within GXO, from hire to retire, consisting of operating model, processes, technology and data through the entire lifecycle (strategy, plan, build and run). GXO are looking for a HR Product Specialist HR Core with experience in a fast-paced environment across multiple geographies, topics and teams. The ideal candidate will have product management experience including strong project management skills in the domain of HR Core with SAP SuccessFactors Employee Central strong knowledge, ideally. The role is “global” by design supporting all the regions (UKI, Europe and AMAPAC) and will work closely with the Product Owner and Process Owners HR Core as well as the People Services teams and in collaboration with HR Technology. The role will report to the Global Product Owner HR Core and is expected to work European hours (CET). Job Description Main accountabilities include, but are not limited to: Product Management and Optimization Oversee the end-to-end lifecycle of our HR Core solutions (mainly SAP SuccessFactors EC), from requirements gathering, testing to implementation and support. Work with the HR Core Process Owners and the People Services teams in the regions (UKI, AMAPAC and Europe) to understand their needs and translate them into functional product features and improvements (continuous improvement, optimization and new opportunities) Manage the backlog of requirements in JIRA in collaboration with HR Technology and represent HR in the CAB process Process Improvement : Work with the Process Owners to identify opportunities for standardizing and optimizing HR Core processes across the regions to improve efficiency and maintain a consistent employee experience Ensure HR software supports best practices in HR operations and aligns with industry standards. Maintenance, User Support & Training : In collaboration with HR Technology, monitor system performance, troubleshoot issues, and recommend enhancements. Act as the primary point of contact for system-related issues, providing timely resolution or escalation when necessary. Ensure data accuracy, integrity, and compliance within HR Core systems Provide training and support to HR teams and end-users to ensure proper use of HR products. Skills & Experience Required: Skills Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions Excellent analytical and problem-solving abilities. Excellent planning skills Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment Excellent team player with a collaborative approach Influence with a positive and professional attitude Experience 7+ years of experience in product management with a focus on HR Core, ideally in a global context. Strong knowledge of HR processes and systems, ideally of SAP SuccessFactors Employee Central and/or Document Management Systems Experience in Agile Project Management Experience in cross country, regional and cultural transformation programs Able to use and apply key project technologies and planning Tools (e.g Excel, Jira, Teams, SharePoint, Project etc) Certification (optional but preferred) : SAP HCM and/or project management and/or product management Show more Show less
Job Title: Manager, Learning and Development Location: Global Operating Service Center, India Department: Human Resources – Learning & Development Employment Type: Full-Time Position Summary: We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India. This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development & Delivery and Talent Management Administration. The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement. Key Responsibilities: Talent & Learning Content Development and Delivery Lead the development of custom learning content tailored to GXO’s workforce, include large scale, organizational development initiatives. Oversee the implementation and cultural adaptation of GXO’s AI Development Coaching tool. Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs. Leverage AI tools to: Enhance back-office development processes. Adapt general content to GXO-specific needs. Build and maintain “GPT” capabilities using LLMs and internal IP. Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation. Ensure scalable, high-quality delivery of learning content across all GXO audiences. Talent Management Administration Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes. Support the execution of GXO’s Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement. Administer GXO’s Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms. Develop dashboards and action plan tracking tools to support engagement initiatives. Create templates and presentations for talent calibration and performance review sessions. Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting. Qualifications: Bachelor’s degree in Human Resources, Learning & Development, Business Administration, or related field (Master’s preferred). 7+ years of experience in Talent Management, Learning & Development, or HR Operations, with at least 3 years in a managerial role. Proven experience managing offshore teams and vendor relationships. Strong utilization of instructional design methodologies and learning technologies. Familiarity with AI tools and platforms used in learning and talent development. Excellent project management, communication, and stakeholder engagement skills. Experience with enterprise HR systems (e.g., Workday, Cornerstone, SuccessFactors) is a plus. Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes. Strategic thinker with a hands-on approach. Comfortable working in a fast-paced, global environment. Passionate about innovation, continuous learning, and operational excellence. Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality. Show more Show less
Department / Process: Warehouse Solutions Location: Mumbai Job Description: Summary of Role: As a Solutions Engineer. You’ll be responsible for delivering qualitative and quantitative value through detailed analysis for our customers. Support the solutions team in developing Engineered solutions in response to RFQ’s and RFP’s across different industry verticals and geographies. Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work Develop layouts to support the proposed solution Develop a value-added approach to supply chain challenges by employing data analysis, innovation and automation Identify & develop business cases for automation Create equipment and operating supply lists; develop IT equipment (hardware and cabling) requirements based on activity levels and work content Determine time estimates to develop, purchase, document, implement and install new processes, updates to existing procedures, IT solutions and equipment, operational supplies, etc. Commitment to process excellence by ensuring proper, efficient and accurate use of the process. Communicates well with leadership, Team members and other departments. Willingness to work a flexible schedule in order to broaden learning opportunities, led by example, and prepare for future assignments. Working with cross-functional teams providing engineering support. Ability to communicate effectively with technical and non-technical audiences. Interview Business users gather and document requirements. Instrumental in developing the new hires and led them by examples Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data. Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; ability to produce unambiguous, comprehensive and accurate interpretations Technical / Functional / Soft Skills: Must Have Bachelor’s degree in Industrial Engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4 years of professional experience Proficiency in Microsoft Office Proficiency in AutoCAD Power BI, MS-Access (Desirable) Nice to Have Experience in working with remote teams (Onsite – Offshore Setup)
Job Role: Project Manager – Learning & Development Department / Process: Project Management Location: Mumbai Job Description: We are seeking an experienced Project Manager – Learning & Development to lead and drive strategic initiatives that enhance employee learning, development programs, and capability-building efforts across the organization. In this role, you will partner closely with HR, L&D, IT, and cross-functional stakeholders to manage the end-to-end delivery of high-impact projects related to learning systems, program implementation, and workforce development strategies. Your work will play a critical role in shaping a learning culture and supporting talent development on a global scale. Roles & Responsibilities: Lead and manage complex L&D projects and initiatives using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for L&D initiatives, from business case development through execution, including planning, scoping, resource allocation, risk management, and stakeholder management and communication. Collaborate with HR Business Partners, Talent & Learning, IT, and regional teams to define project scope, objectives, and deliverables aligned with global L&D strategies. Oversee User Acceptance Testing (UAT) and end-to-end validation of learning technologies and platforms to ensure functionality, user experience, and alignment with objectives. Monitor project progress, manage timelines, build work breakdown structures, and deliver executive-level and project detailed status reports using various project management tools. Communicate effectively and timely with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize tools like JIRA, Smartsheet, MS Project, or Monday.com to manage L&D project backlogs, timelines, and stakeholder engagement. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Manage project-related budgets and resources as needed, ensuring projects come in on-time and on-budget. Influence indirect reporting relationships to complete project tasks, escalating in a timely and proactive manner that drives on-schedule project delivery. Qualification, Experience & Skills: Bachelor’s degree in Business, Human Resources or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving L&D initiatives. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment.
Summary of Role: As a Solutions Engineer. You’ll be responsible for delivering qualitative and quantitative value through detailed analysis for our customers. Support the solutions team in developing Engineered solutions in response to RFQ’s and RFP’s across different industry verticals and geographies. Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work Develop layouts to support the proposed solution Develop a value-added approach to supply chain challenges by employing data analysis, innovation and automation Identify & develop business cases for automation Create equipment and operating supply lists; develop IT equipment (hardware and cabling) requirements based on activity levels and work content Determine time estimates to develop, purchase, document, implement and install new processes, updates to existing procedures, IT solutions and equipment, operational supplies, etc. Commitment to process excellence by ensuring proper, efficient and accurate use of the process. Communicates well with leadership, Team members and other departments. Willingness to work a flexible schedule in order to broaden learning opportunities, led by example, and prepare for future assignments. Working with cross-functional teams providing engineering support. Ability to communicate effectively with technical and non-technical audiences. Interview Business users gather and document requirements. Instrumental in developing the new hires and led them by examples Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data. Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; ability to produce unambiguous, comprehensive and accurate interpretations Technical / Functional / Soft Skills: Must Have Bachelor’s degree in Industrial Engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4 years of professional experience Proficiency in Microsoft Office Proficiency in AutoCAD Power BI, MS-Access (Desirable) Nice to Have Experience in working with remote teams (Onsite – Offshore Setup)
Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients. Additionally, youll contribute to creating sales training content, KPI reporting, and performance dashboards. Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content. Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions. Experience with Power BI, CRM platforms, and business analytics is a plus. A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential. Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position. Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation. Design and produce high-quality PowerPoint presentations that adhere to brand guidelines. Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement. Ensure consistency, accuracy, and visual appeal across all presentation materials. Maintain and regularly update a centralized library of sales presentations and templates. Assist in rehearsing and refining presentations to ensure impactful client delivery. Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality. Customize sales materials to align with specific customer interests and needs. Prepare visually compelling presentations that leave a strong impression during client pitches. Centralize customer data to support training and onboarding initiatives. Support sales reps and content creators in sharing training materials, product demos, and promotional content. Track and manage leads, opportunities, and customer interactions using CRM tools. Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools. Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources. Visualize sales performance, trends, and KPIs through dashboards and reports. Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution. Deliver detailed reports on campaign effectiveness to help refine sales strategies. Qualification, Experience & Skills: Preferred masters degree or MBA (in Sales, Finance, Marketing etc.) or B.Tech/BE in any stream 810 years of experience in sales enablement, business analysis, and presentation design roles. Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences. Experience collaborating cross-functionally with sales, marketing, finance, and legal teams. Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite. Experience with Salesforce, Canva, Figma and Google Analytics is a plus. Strong graphic design skills with a keen eye for detail. Excellent communication and collaboration abilities. Capable of working under tight deadlines and managing multiple projects simultaneously. Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage. Shift timing: :1:00 PM to 10:00 PM IST Show more Show less
Job Role: Project Manager – HR Data Department / Process: Project Management Location: Mumbai Job Description: We are seeking an experienced Project Manager - HR Data to lead and drive strategic initiatives focused on HR data transformation, integration, and analytics. In this role, you will partner closely with HR, IT, and cross-functional teams to manage the end-to-end delivery of high-impact projects related to workforce data management, people analytics, and HR system enhancements. Your work will play a critical role in improving the accessibility, quality, and strategic use of HR data across the organization. Roles & Responsibilities: Lead and manage complex data-driven initiatives and projects using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for HR data initiatives, from business case development through execution, including planning, resource allocation, risk management, and stakeholder communication. Collaborate with Finance, IT, Data Engineering, Analytics and business ops leaders to define project scope, goals, and deliverables aligned with strategic objectives. Support data governance and data quality initiatives across the HR function. Drive User Acceptance Testing (UAT) and End-to-End (E2E) integration testing for data platforms and analytics tools. Monitor project progress, manage timelines, and deliver executive-level status reports using various project management tools Communicate effectively with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Support the design and rollout of data dashboards and reporting solutions for global regions (LATAM, APAC, Europe). Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize JIRA for backlog management, sprint planning, and tracking UAT/E2E testing activities. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Qualification, Experience & Skills: Bachelor’s degree in Business, Human Resources, Information Systems, or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving HR data and analytics. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment.
Job Role: Project Manager HR Data Department / Process: Project Management Location: Mumbai Job Description: We are seeking an experienced Project Manager - HR Data to lead and drive strategic initiatives focused on HR data transformation, integration, and analytics. In this role, you will partner closely with HR, IT, and cross-functional teams to manage the end-to-end delivery of high-impact projects related to workforce data management, people analytics, and HR system enhancements. Your work will play a critical role in improving the accessibility, quality, and strategic use of HR data across the organization. Roles & Responsibilities: Lead and manage complex data-driven initiatives and projects using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for HR data initiatives, from business case development through execution, including planning, resource allocation, risk management, and stakeholder communication. Collaborate with Finance, IT, Data Engineering, Analytics and business ops leaders to define project scope, goals, and deliverables aligned with strategic objectives. Support data governance and data quality initiatives across the HR function. Drive User Acceptance Testing (UAT) and End-to-End (E2E) integration testing for data platforms and analytics tools. Monitor project progress, manage timelines, and deliver executive-level status reports using various project management tools Communicate effectively with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Support the design and rollout of data dashboards and reporting solutions for global regions (LATAM, APAC, Europe). Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize JIRA for backlog management, sprint planning, and tracking UAT/E2E testing activities. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Qualification, Experience & Skills: Bachelors degree in Business, Human Resources, Information Systems, or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving HR data and analytics. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment. Show more Show less
Lead Analyst, Talent Management Location: GOSC Job Type: Full Time Job Summary: Join our team to drive impactful talent initiatives across performance management, succession planning, career management, and employee engagement globally. This role requires a proactive, organized professional who can consult with stakeholders and use data to ensure talent solutions are practical and effective. You will partner closely with the Digital HR team to deploy products that elevate business performance, and with the HR Analytics team to continuously improve data-driven insights. Key Responsibilities: Support and improve global processes for performance management, succession planning, and employee engagement. Directly support business Talent & Learning leads to deliver cyclical and ad hoc processes. Provide enterprise group-level, regional, functional and sub-unit reports on a monthly, quarterly or ad hoc basis. Consult with HR and business stakeholders to tailor talent solutions. Elicit, confirm and prioritize requirements and liaise with the Talent Operations team and Project Managers to put the requirements in place. Provide guidance and training on talent management products and processes. Ensure documentation and administrative tasks are completed accurately and efficiently. This will include leadership assessment and engagement survey administration. Support the move to a skills-based organization by gathering requirements, ensuring requirements are met, educating others on its use, and monitoring its usage. Collaborate with the Digital HR team to design, implement, and optimize AI-driven solutions for talent management. Partner with the HR Analytics team to generate, interpret, and enhance actionable insights using advanced analytics and AI tools. Requirements: Strong organizational skills and attention to detail Action-oriented and superior customer support skills, focused on making the team successful Demonstrated ability to interpret data and translate findings into actions Experience working with stakeholders in a consultative capacity Experience collaborating on technology or analytics projects, including the purposeful use of AI Excellent written and verbal communication skills Prior experience in HR, talent management, or a related field Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR, Talent Management, or a related role.
Lead Analyst, Talent Management Location: GOSC Job Type: Full Time Job Summary: Join our team to drive impactful talent initiatives across performance management, succession planning, career management, and employee engagement globally. This role requires a proactive, organized professional who can consult with stakeholders and use data to ensure talent solutions are practical and effective. You will partner closely with the Digital HR team to deploy products that elevate business performance, and with the HR Analytics team to continuously improve data-driven insights. Key Responsibilities: Support and improve global processes for performance management, succession planning, and employee engagement. Directly support business Talent & Learning leads to deliver cyclical and ad hoc processes. Provide enterprise group-level, regional, functional and sub-unit reports on a monthly, quarterly or ad hoc basis. Consult with HR and business stakeholders to tailor talent solutions. Elicit, confirm and prioritize requirements and liaise with the Talent Operations team and Project Managers to put the requirements in place. Provide guidance and training on talent management products and processes. Ensure documentation and administrative tasks are completed accurately and efficiently. This will include leadership assessment and engagement survey administration. Support the move to a skills-based organization by gathering requirements, ensuring requirements are met, educating others on its use, and monitoring its usage. Collaborate with the Digital HR team to design, implement, and optimize AI-driven solutions for talent management. Partner with the HR Analytics team to generate, interpret, and enhance actionable insights using advanced analytics and AI tools. Requirements: Strong organizational skills and attention to detail Action-oriented and superior customer support skills, focused on making the team successful Demonstrated ability to interpret data and translate findings into actions Experience working with stakeholders in a consultative capacity Experience collaborating on technology or analytics projects, including the purposeful use of AI Excellent written and verbal communication skills Prior experience in HR, talent management, or a related field Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR, Talent Management, or a related role. Show more Show less
As the Manager, Learning and Development at our Global Operating Service Center in India, you will play a crucial role in leading the operational execution of our Talent and Learning Development Factory. Your primary responsibility will be to build and manage a high-performing team that focuses on Talent and Learning Content Development & Delivery and Talent Management Administration. We are looking for a candidate with a strong background in instructional design, AI-enabled learning technologies, and HR operations, coupled with a passion for innovation and continuous improvement. Your key responsibilities will include leading the development of custom learning content tailored to our workforce, overseeing the implementation of AI Development Coaching tool, managing offshore instructional design and content development team, and ensuring scalable, high-quality delivery of learning content across all audiences. Additionally, you will coordinate leadership assessments, support performance and talent processes, administer engagement surveys, and develop tracking tools to support engagement initiatives. To qualify for this role, you should hold a Bachelor's degree in Human Resources, Learning & Development, Business Administration, or a related field (Masters preferred) along with at least 7 years of experience in Talent Management, Learning & Development, or HR Operations, including 3 years in a managerial role. Experience in managing offshore teams and vendor relationships, instructional design methodologies, learning technologies, and familiarity with AI tools and platforms will be essential. Strong project management, communication, and stakeholder engagement skills are required, along with proficiency in enterprise HR systems. The ideal candidate for this position will be a tech-first leader with a strategic mindset and hands-on approach, comfortable working in a fast-paced, global environment. You should be passionate about innovation, continuous learning, and operational excellence, with excellent relationship-building and negotiation skills to ensure project success within defined timelines and budgets while maintaining high quality standards.,
Context & Job Purpose We are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system, Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker situations You will lead a team of analysts and senior analysts, guiding them towards service delivery with Quality, Speed and Compliance. Key Responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts. Foster a culture of innovation, continuous learning, and belonging. Ticket Management and Invoicing SNOW Ticket Resolution Fieldglass Tier 2 (System Update) Payroll/Invoicing Weekly Processing & Resolution Incentive Approvals & Tracking Scorecard Management Cross-Functional Collaboration Escalating and resolving potential issues by calling them to the attention of the department head and identifying potential solutions and act as point of escalation for complex contingent worker situations Stakeholder Engagement Serve as liaison between staff and senior leaders regarding proposals, project updates, and planning. Technology Support Fieldglass product management Releases, enhancements & testing Product education Experience Required 5+ years of experience in managing Fieldglass or similar HRIS systems. 3 years experience in a leadership role. People management, networking, and cross-functional connectivity Strategic planning Experience of working in a cross-cultural environment. Proven ability to collaborate with teams across diverse regions. Skills Required Bachelors degree (any field) Understanding of contingent labor program and VMS systems Excellent communication, collaboration, and stakeholder management skills Excellent analytical and problem-solving abilities. Excellent planning skills and a team player with a collaborative approach Influence with a positive and professional attitude Show more Show less
Context & Job Purpose We are seeking a strategic and innovative Director of HR Product Development to lead the transformation of our Workforce Analytics & Insights team in India. This role will be pivotal in evolving our function from traditional reporting to delivering scalable, data-driven products and solutions that empower HR and business leaders with actionable insights. You will lead a team of analysts and senior analysts, guiding them through a transformation journey toward advanced analytics, data science, and productized insights. This is a high-impact role for a visionary leader who thrives at the intersection of people, data, and technology. Key Responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts. Foster a culture of innovation, continuous learning, and data-driven decision-making. Drive team transformation from ad-hoc and recurring reporting to scalable analytical products. Product Development & Strategy Define and execute a roadmap for HR data products and self-service analytics tools. Translate business needs into scalable, repeatable analytics products and dashboards. Ensure alignment with enterprise data architecture and governance standards. Cross-Functional Collaboration Partner closely with the HR Product Management team within Workforce Analytics & Insights to ensure alignment between product development and customer engagement strategies. Collaborate with HR Product Managers to incorporate user feedback, prioritize features, and enhance the usability and impact of analytics products. Work jointly to deliver a seamless experience for HR and business stakeholders, from insight generation to product adoption. Data & Analytics Transformation Streamline data management processes and improve data quality and governance. Introduce and scale advanced analytics and data science capabilities within the team. Champion the use of predictive analytics, machine learning, and automation to drive insights. Stakeholder Engagement Collaborate with HR and business leaders to understand key challenges and deliver insights that drive strategic decisions. Communicate complex data concepts in a clear and compelling way to non-technical audiences. Ad-Hoc Request Management Establish and oversee a structured intake and triage process for all incoming ad-hoc data and reporting requests. Ensure timely, accurate, and prioritized responses to stakeholder needs while balancing long-term product development goals. Support the HR Product Management team by providing analytical expertise and capacity to address urgent or high-impact requests. Experience Required 8+ years of experience in analytics, data product development, or related fields, with at least 3 years in a leadership role. Proven experience leading analytics teams and delivering data products in an HR or people analytics context. Strong understanding of data architecture, data governance, and modern analytics platforms (e.g., Power BI, Tableau, SQL, Python, R). Experience with cloud-based data environments (e.g., Azure, AWS, GCP) is a plus. Excellent communication, collaboration, and stakeholder management skills. Passion for transforming data into actionable insights that drive business impact. Skills Required Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions Excellent analytical and problem-solving abilities. Excellent planning skills Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment Excellent team player with a collaborative approach Influence with a positive and professional attitude Experience in workforce analytics, HRIS, or people data systems. Familiarity with data science techniques and tools (e.g., machine learning, NLP). Show more Show less
Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients. Additionally, you’ll contribute to creating sales training content, KPI reporting, and performance dashboards. Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content. Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions. Experience with Power BI, CRM platforms, and business analytics is a plus. A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential. Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position. Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation. Design and produce high-quality PowerPoint presentations that adhere to brand guidelines. Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement. Ensure consistency, accuracy, and visual appeal across all presentation materials. Maintain and regularly update a centralized library of sales presentations and templates. Assist in rehearsing and refining presentations to ensure impactful client delivery. Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality. Customize sales materials to align with specific customer interests and needs. Prepare visually compelling presentations that leave a strong impression during client pitches. Centralize customer data to support training and onboarding initiatives. Support sales reps and content creators in sharing training materials, product demos, and promotional content. Track and manage leads, opportunities, and customer interactions using CRM tools. Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools. Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources. Visualize sales performance, trends, and KPIs through dashboards and reports. Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution. Deliver detailed reports on campaign effectiveness to help refine sales strategies. Qualification, Experience & Skills: Preferred master’s degree or MBA (in Sales, Finance, Marketing etc.) or B.Tech/BE in any stream 8–10 years of experience in sales enablement, business analysis, and presentation design roles. Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences. Experience collaborating cross-functionally with sales, marketing, finance, and legal teams. Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite. Experience with Salesforce, Canva, Figma and Google Analytics is a plus. Strong graphic design skills with a keen eye for detail. Excellent communication and collaboration abilities. Capable of working under tight deadlines and managing multiple projects simultaneously. Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage. Shift timing: :1:00 PM to 10:00 PM IST
Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients. Additionally, you’ll contribute to creating sales training content, KPI reporting, and performance dashboards. Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content. Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions. Experience with Power BI, CRM platforms, and business analytics is a plus. A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential. Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position. Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation. Design and produce high-quality PowerPoint presentations that adhere to brand guidelines. Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement. Ensure consistency, accuracy, and visual appeal across all presentation materials. Maintain and regularly update a centralized library of sales presentations and templates. Assist in rehearsing and refining presentations to ensure impactful client delivery. Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality. Customize sales materials to align with specific customer interests and needs. Prepare visually compelling presentations that leave a strong impression during client pitches. Centralize customer data to support training and onboarding initiatives. Support sales reps and content creators in sharing training materials, product demos, and promotional content. Track and manage leads, opportunities, and customer interactions using CRM tools. Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools. Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources. Visualize sales performance, trends, and KPIs through dashboards and reports. Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution. Deliver detailed reports on campaign effectiveness to help refine sales strategies. Qualification, Experience & Skills: Preferred master’s degree or MBA (in Sales, Finance, Marketing etc.) or B.Tech/BE in any stream 8–10 years of experience in sales enablement, business analysis, and presentation design roles. Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences. Experience collaborating cross-functionally with sales, marketing, finance, and legal teams. Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite. Experience with Salesforce, Canva, Figma and Google Analytics is a plus. Strong graphic design skills with a keen eye for detail. Excellent communication and collaboration abilities. Capable of working under tight deadlines and managing multiple projects simultaneously. Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage. Shift timing: :1:00 PM to 10:00 PM IST
You are a strategic and innovative Manager responsible for leading the Contingent Workforce Management Office team in India. Your primary focus will be serving as the Subject Matter Expert (SME) of the Fieldglass system, monitoring contingent workforce data and Key Performance Indicators (KPIs) to identify improvement opportunities. Additionally, you will act as the point of escalation for complex contingent worker situations. Your role involves leading a team of analysts and senior analysts, providing guidance to ensure service delivery with quality, speed, and compliance. You will be responsible for fostering a culture of innovation, continuous learning, and inclusivity within the team. Key responsibilities include team leadership and development, ticket management and invoicing, cross-functional collaboration, stakeholder engagement, and technology support. You will lead, mentor, and grow a team of analysts, senior analysts, and lead analysts, while also managing ticket resolution, incentive approvals, scorecard management, and Fieldglass product management. To excel in this role, you should have at least 5 years of experience in managing Fieldglass or similar HRIS systems, with a minimum of 3 years in a leadership position. Your experience should demonstrate people management, networking, cross-functional connectivity, and strategic planning abilities. Proficiency in working in a cross-cultural environment and collaborating with diverse regional teams is essential. The ideal candidate will possess a Bachelor's degree in any field, along with a deep understanding of contingent labor programs and Vendor Management Systems (VMS). Strong communication, collaboration, stakeholder management, analytical, and problem-solving skills are crucial for success in this role. You should also exhibit excellent planning skills, a collaborative approach, and the ability to influence others with a positive and professional attitude.,
As the Director of HR Product Development at our organization, you will play a crucial role in leading the transformation of our Workforce Analytics & Insights team in India. Your primary responsibility will be to shift our focus from traditional reporting to creating scalable, data-driven products that provide actionable insights to both HR and business leaders. In this role, you will be managing a team of analysts and senior analysts, guiding them towards advanced analytics, data science, and productized insights. We are looking for a visionary leader who excels at the intersection of people, data, and technology. Your main responsibilities will include team leadership and development, where you will lead, mentor, and grow a team of analysts while fostering a culture of innovation and data-driven decision-making. You will also drive the transformation of the team towards scalable analytical products from ad-hoc reporting. Additionally, you will be responsible for defining and executing a roadmap for HR data products and self-service analytics tools, ensuring alignment with enterprise data architecture and governance standards. Collaboration with the HR Product Management team and incorporating user feedback to enhance the usability of analytics products will also be a key aspect of your role. Moreover, you will be tasked with streamlining data management processes, introducing advanced analytics and data science capabilities, and championing the use of predictive analytics, machine learning, and automation to derive valuable insights. Stakeholder engagement and effective communication of complex data concepts to non-technical audiences will also be essential. To excel in this role, you should have at least 8 years of experience in analytics, data product development, or related fields, with a minimum of 3 years in a leadership position. Strong knowledge of data architecture, governance, and modern analytics platforms is required, along with experience in cloud-based data environments. Excellent project management, cross-cultural communication, analytical, and problem-solving skills are also essential. If you are passionate about transforming data into actionable insights that drive business impact and possess the required experience and skills, we invite you to join our team as the Director of HR Product Development.,
Context & Job Purpose We are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system, Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker situations You will lead a team of analysts and senior analysts, guiding them towards service delivery with Quality, Speed and Compliance, Key Responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts, Foster a culture of innovation, continuous learning, and belonging, Ticket Management and Invoicing SNOW Ticket Resolution Fieldglass Tier 2 (System Update) Payroll/Invoicing Weekly Processing & Resolution Incentive Approvals & Tracking Scorecard Management Cross-Functional Collaboration Escalating and resolving potential issues by calling them to the attention of the department head and identifying potential solutions and act as point of escalation for complex contingent worker situations Stakeholder Engagement Serve as liaison between staff and senior leaders regarding proposals, project updates, and planning, Technology Support Fieldglass product management Releases, enhancements & testing Product education Experience Required 5+ years of experience in managing Fieldglass or similar HRIS systems, 3 yearsexperience in a leadership role, People management, networking, and cross-functional connectivity Strategic planning Experience of working in a cross-cultural environment, Proven ability to collaborate with teams across diverse regions, Skills Required Bachelors degree (any field) Understanding of contingent labor program and VMS systems Excellent communication, collaboration, and stakeholder management skills Excellent analytical and problem-solving abilities, Excellent planning skills and a team player with a collaborative approach Influence with a positive and professional attitude
Context & Job Purpose We are seeking a strategic and innovative Director of HR Product Development to lead the transformation of our Workforce Analytics & Insights team in India This role will be pivotal in evolving our function from traditional reporting to delivering scalable, data-driven products and solutions that empower HR and business leaders with actionable insights, You will lead a team of analysts and senior analysts, guiding them through a transformation journey toward advanced analytics, data science, and productized insights This is a high-impact role for a visionary leader who thrives at the intersection of people, data, and technology, Key Responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts, Foster a culture of innovation, continuous learning, and data-driven decision-making, Drive team transformation from ad-hoc and recurring reporting to scalable analytical products, Product Development & Strategy Define and execute a roadmap for HR data products and self-service analytics tools, Translate business needs into scalable, repeatable analytics products and dashboards, Ensure alignment with enterprise data architecture and governance standards, Cross-Functional Collaboration Partner closely with the HR Product Management team within Workforce Analytics & Insights to ensure alignment between product development and customer engagement strategies, Collaborate with HR Product Managers to incorporate user feedback, prioritize features, and enhance the usability and impact of analytics products, Work jointly to deliver a seamless experience for HR and business stakeholders, from insight generation to product adoption, Data & Analytics Transformation Streamline data management processes and improve data quality and governance, Introduce and scale advanced analytics and data science capabilities within the team, Champion the use of predictive analytics, machine learning, and automation to drive insights, Stakeholder Engagement Collaborate with HR and business leaders to understand key challenges and deliver insights that drive strategic decisions, Communicate complex data concepts in a clear and compelling way to non-technical audiences, Ad-Hoc Request Management Establish and oversee a structured intake and triage process for all incoming ad-hoc data and reporting requests, Ensure timely, accurate, and prioritized responses to stakeholder needs while balancing long-term product development goals, Support the HR Product Management team by providing analytical expertise and capacity to address urgent or high-impact requests, Experience Required 8+ years of experience in analytics, data product development, or related fields, with at least 3 years in a leadership role, Proven experience leading analytics teams and delivering data products in an HR or people analytics context, Strong understanding of data architecture, data governance, and modern analytics platforms (e-g , Power BI, Tableau, SQL, Python, R), Experience with cloud-based data environments (e-g , Azure, AWS, GCP) is a plus, Excellent communication, collaboration, and stakeholder management skills, Passion for transforming data into actionable insights that drive business impact, Skills Required Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions Excellent analytical and problem-solving abilities, Excellent planning skills Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment Excellent team player with a collaborative approach Influence with a positive and professional attitude Experience in workforce analytics, HRIS, or people data systems, Familiarity with data science techniques and tools (e-g , machine learning, NLP),