Product Manager with CRM Experience

Job Title: Product Manager (CRM Experience)

Experience Required:

Location:

What You'll Do

• Define the "Why":

  Immerse yourself in the world of credit unions. Conduct deep research to understand their workflows, data challenges, and unmet needs.

• Build the Roadmap:

  Develop and own the product vision, strategy, and roadmap from the ground up (0 to 1). You will decide what we build and when.

• Execute with Precision:

  Translate the product strategy into detailed requirement documents, user stories, and functional specifications.

• Lead the Cross-Functional Team:

  Partner closely with engineering and design to shepherd features from ideation through to launch and iteration in an agile environment.

• Be the AI Champion:

  Drive the integration of AI and machine learning to create a truly intelligent

  CRM

  that is predictive, automated, and incredibly easy to use.

• Measure What Matters:

  Define key success metrics and use data to inform your decisions, prioritize the backlog, and validate your hypotheses.

• Become the Voice of the Customer:

  Act as the primary advocate for our users throughout the entire product development lifecycle.

What We're Looking For

• Proven 0-to-1 Experience:

  3+ years

  of product management experience, with a demonstrated track record of taking a software product from initial concept to successful market launch, ideally within a B2B SaaS startup.

• CRM Expertise:

  You understand the core architecture, workflows, and challenges of modern

  CRM

  platforms (e.g., Salesforce, HubSpot, Zoho). You know what works, what doesn't, and why.

• Customer-Obsessed:

  You have a natural empathy for users and a toolkit of research and discovery techniques to uncover foundational problems.

• AI/ML Acumen:

  You have experience working on AI-powered features and can effectively collaborate with engineers to leverage data and models for magical user experiences.

• FinTech Passion (Bonus):

  Previous experience in the financial services or FinTech space is a strong plus.

• Scrappy & Resourceful:

  You are a master of navigating ambiguity, making decisions with imperfect information, and thriving in a fast-paced, resource-constrained startup environment.

• Exceptional Communicator:

  You can articulate a compelling vision and communicate complex ideas with clarity to both technical and non-technical stakeholders.

Why You'll Love Building with Us

• True Ownership:

  This is a greenfield opportunity. You will not be iterating on a legacy product; you will be creating it. Your decisions will directly shape the future of our company.

• Mission-Driven Work:

  Join a company with a clear and compelling purpose. The work you do will directly empower community-focused institutions that millions of people depend on.

• Unparalleled Impact:

  You will be at the core of our product, culture, and strategy from day one.