Product Manager with CRM Experience

As a Product Manager with CRM experience, your role will involve immersing yourself in the world of credit unions by conducting in-depth research to understand their workflows, data challenges, and unmet needs. You will be responsible for developing and owning the product vision, strategy, and roadmap, deciding what to build and when. Your tasks will include translating the product strategy into detailed requirement documents, user stories, and functional specifications. Additionally, you will collaborate closely with engineering and design teams to shepherd features from ideation through to launch and iteration in an agile environment. Your focus will be on driving the integration of AI and machine learning to create a predictive, automated, and user-friendly CRM. Key Responsibilities: - Define key success metrics and utilize data to inform decisions, prioritize the backlog, and validate hypotheses. - Act as the primary advocate for users throughout the entire product development lifecycle. Qualifications Required: - 3+ years of product management experience, with a proven track record of taking a software product from initial concept to successful market launch. - Proficiency in modern CRM platforms such as Salesforce, HubSpot, Zoho. - Experience in working on AI-powered features and collaborating effectively with engineers to enhance user experiences. - Previous experience in the financial services or FinTech industry is a strong plus. - Ability to navigate ambiguity, make decisions with imperfect information, and thrive in a fast-paced startup environment. - Excellent communication skills to articulate a compelling vision and convey complex ideas clearly to technical and non-technical stakeholders. The company offers a greenfield opportunity where you will have true ownership over the product development process, directly shaping the future of the company. You will be part of a mission-driven organization with a clear purpose, empowering community-focused institutions that millions of people depend on. Additionally, you will have unparalleled impact on the product, culture, and strategy of the company from day one.,