Product Manager

• Own the product vision, roadmap, and

  delivery for the dealer and partner self-serve portals

• Define and launch API documentation standards

  , client libraries, and implementation guidelines to enable faster integration
• Design and implement a developer certification experience including templates for API reviews, upfront configuration, and automated approval workflows
• Lead OAuth2-based credentialing efforts and application-level token management
• Automate onboarding workflows across Salesforce, Chargeover, and internal admin systems
• Launch usage-based monitoring, rate limiting, alerting infrastructure, and token lifecycle visibility
• Deliver dealer-initiated integration signup workflows with pricing tier support, dependency resolution, and notification controls
• Define scalable integration architectures, enforce API governance policies, and drive reusable design through RFC processes
• Partner cross-functionally with engineering, operations, support, and GTM teams to align on rollout strategy and platform adoption
• Define success metrics and track key KPIs such as developer NPS, time to first call, certification cycle time, and integration uptime

Required Skills and Qualifications

• 3+ years of product management experience in SaaS, platform, or developer-facing roles
• Proven experience launching or scaling APIs, SDKs, or developer portals
• Strong understanding of authentication and authorization protocols (especially OAuth2)
• Experience with integration design patterns, rate limiting, and platform reliability frameworks
• Track record of collaborating across systems teams (Salesforce, billing, internal ops) to drive automation
• Strong technical communication skills and the ability to write clear, actionable requirements
• Familiarity with modern API design, lifecycle management, and observability tools
• Experience defining and measuring OKRs and platform adoption metrics

Nice to Have Skills Qualifications

• Familiarity with RFC processes, API governance, and product-led platform enablement
• Background working in ecosystems with both B2B and B2D (developer) audiences
• Exposure to Salesforce workflows, CPQ, and Chargeover (or similar billing platforms)
• Experience building partner marketplaces or managing public/private app listings