Product Manager - Digital Lending

Job Title: Project Manager Lending (Digital Lending & Process Automation)

Location: Chennai

Experience Required: 5–8 years

Employment Type: Full-time / Work from Office

Job Summary:

We are seeking a dynamic and results-driven Project Manager – Consumer Lending with a strong foundation in lending domain processes, preferably in Personal Loans, Business Loans, Commercial Vehicle, and Two-Wheeler financing. The ideal candidate must bring proven experience in project management, digital journey implementation, and automation in lending processes with a sharp focus on timely delivery and stakeholder alignment.

Key Responsibilities:

1. Lending Process Ownership: Manage end-to-end delivery of digital lending initiatives covering Personal, Business, CV, and Two-Wheeler loan products.

2. Project Management: Drive and manage complex projects from initiation to go-live including vendor coordination, cross-functional collaboration, and tracking progress through agile tools or structured timelines.

3. Functional Expertise: Should possess hands-on experience and understanding of lending functionalities like:

a. Bank Statement Analyser (BSA) / Account Aggregator

b. Video KYC (v-KYC) - KYC Frameworks

c. GST /ITR/Lending financial Analysis methodologies

d. BRE (Business Rule Engines)

4. Regulatory compliance and change implementation

5. Customer Journey Implementation: Contribute to Design and manage seamless digital customer journeys for improved experience and operational efficiency.

6. Stakeholder & Vendor Management: Work closely with internal teams (Risk, Legal, Product, and Tech) and external partners to ensure alignment, SLAs, and quality delivery.

7. Process Automation & Lending Tech: Leverage technology and automation to enhance underwriting, onboarding, and credit deaccessioning processes in line with business objectives.

8. Lending Strategy & Roadmap: Support and co-create lending capability roadmap including digital integrations, workflow enhancements, and new feature rollouts.

Requirements:

• Minimum 5 years of experience in consumer lending domain with exposure to digital loan journeys
• Strong expertise in project management with demonstrated ability to lead cross-functional projects
• Deep functional understanding of loan lifecycle management
• Hands-on experience with BREs, Video KYC, BSA, GST, and regulatory flows
• Proficient in coordinating with partner vendors and managing delivery timelines
• Strong communication and stakeholder management skills
• Ability to multitask, prioritize, and manage high-pressure deliveries

Preferred Qualifications:

• Bachelor's degree in Engineering, Business, or related field (MBA preferred)
• Experience in NBFCs, FinTech, or Banking preferred

If the JD matches your profile send me your resume to nasreen.f@shriramfinance.in