0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Purpose

To manage and enhance the Personal Loan product by designing customer-centric journeys, driving program profitability, ensuring compliance, and supporting decision-making through analytics and reporting, while improving process efficiencies and enabling business growth.

Roles & Responsibilities

Key Result Areas

Supporting Actions

Journey EnhancementsPropose and implement at least one journey enhancement per quarterPL Program ManagementDesign, launch, and monitor PL programs to improve market competitivenessPricing StrategyConduct monthly pricing analysis; recommend cost-optimization opportunitiesTAT ImprovementTrack disbursal TAT; work with stakeholders to implement automation/process fixesAudit & ComplianceMaintain SOPs, track deviations, and implement compliance resolutionsReporting & DashboardsPublish FTR, login-to-disbursal, sourcing mix dashboards monthlyManagement ReportingPrepare business review decks and provide actionable insightsTraining & Ad-hoc SupportConduct process trainings; support audits and special projects

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Aditya Birla Capital logo
Aditya Birla Capital

Financial Services

Mumbai

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