Process Team Lead

About Dermatouch

B2B vertical

Role Overview

Team Lead – Lead Process (B2B)

• Manage and guide a team of

  lead executives

  handling B2B leads.
• Allocate leads and ensure proper follow-ups by the team.
• Track lead status, pipeline movement, and closure timelines.
• Ensure team members adhere to

  SOPs for lead handling

  .
• Motivate, coach, and monitor team performance on a daily basis.
• Coordinate with sales & business development teams for smooth handover of qualified leads.
• Prepare and maintain MIS/reports on leads, conversions, and team productivity.
• Conduct regular reviews and provide feedback to team members.

Requirements

• Bachelor’s degree in Business/Marketing or related field.

• 2–5 years of experience

  in lead management/team handling (preferably in B2B, telesales, inside sales, or D2C).
• Strong leadership and people management skills.
• Excellent communication & coordination ability.
• Knowledge of CRM/lead management tools (Zoho, Salesforce, HubSpot, etc.) preferred.
• Organized, process-driven, and target-oriented mindset.

What We Offer

• Competitive salary with growth opportunities.
• Exposure to

  scaling B2B operations in skincare/D2C industry

  .
• Supportive team environment and career advancement scope.