Process Associate- Invoice To Cash

Ready to shape the future of work?

At Genpact, we don't just adapt to changewe drive it. AI and digital innovation are redefining industries and wereleading the charge. Genpact’s AI Gigafactory, our industry-first accelerator,is an example of how advanced technology solutions were scaling to help globalenterprises work smarter, grow faster, and transform at scale. From large-scalemodels to agentic AI, our breakthrough solutions tackle companies’ most complexchallenges.

If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment

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ProcessDeveloper, Invoice to Cash

We are looking for someone with deepunderstanding and ability to perform day-to-day operations while maintainingSLA. Solving queries related to cash application and coordinating with customer

Responsibilities

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

Minimum qualifications

• Graduate in Commerce (B.Com)
• Freshers are eligible
• Strong English language skills (verbal and written)
• Meaningful Experience

Preferred qualifications

• Strong Interpersonal Skills (verbal and written)
• Significant experience in Accounts Receivable/Order to Cash

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a value-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for allpositions without regard to race, color, religion or belief, sex, age, nationalorigin, citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.