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Process Associate

Process Associate

And We Support

0 - 4 years

2 - 4 Lacs

Udaipur

Posted:1 day ago| Platform:

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Skills Required

Blended Process BPO Customer Service KPO International BPO International Call Center Email Process Chat Process US Process Customer Relationship Customer Support International Process Client Relationship International Calling UK Process Client Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Accurately enter and validate customer orders in CRM systems.
Coordinate with inventory, logistics, and sales teams for order fulfillment.
Monitor order status and provide timely updates to customers.
Resolve order-related issues, discrepancies, and delays.
Maintain documentation and update system records regularly.
Generate order reports and support continuous process improvements.
Ensure high customer satisfaction through prompt communication and support.

Preferred candidate profile

Bachelor's degree in Business, Commerce, Management.
0 - 4 years of experience in order management, supply chain, or operations.
Proficiency in CRM tools and MS Office.
Excellent communication and coordination skills.
Strong attention to detail and accuracy.
Ability to multitask and work under pressure in a fast-paced environment.
Experience in BPO/KPO or e-commerce order management.
Comfortable working for night shifts.
On-site Job role.

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And We Support

Consulting/Support Services

Business City

50-100 Employees

3 Jobs

Key People

Jane Doe

CEO
John Smith

CTO

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Process Associate