1. Perform manual & automated testing for web/mobile apps 2. Create & execute test cases 3. Report bugs using tools like JIRA 4. Ensure quality via UAT, regression, & performance testing 5 . Knowledge of Selenium & Agile preferred Required Candidate profile 1. killed in automation testing tools (Selenium, TestNG) 2. Write and execute test scripts 3. Strong bug reporting & tracking 4. Familiar with Agile/Scrum 5. API & performance testing knowledge

1. Lead generation & client acquisition 2. Pitch solutions & close profitable deals 3. Research market trends & competitors 4. Collaborate for smooth project execution 5. Track sales & report performance 6. Build client relationships & network Required Candidate profile 1. Any Graduate 2. 2–5 yrs in call center sales or development 3. Strong CRM & omnichannel knowledge 4. Excellent communication & negotiation skills 5. Proven sales target achievement

1. Manage and maintain IT systems and networks. 2. Troubleshooting hardware/software issues. 3. Ensure data security and backups. 4. Support users and resolve technical queries. 5. Maintain IT documentation. 5. Night shifts 6. Sat- Sun fixed week off Required Candidate profile 1. Strong knowledge of IT systems, networks, and troubleshooting. 2. Experience with hardware/software maintenance. 3. Skilled in data security and backups. 4. Excellent problem-solving abilities.

1. Skilled in Adobe Photoshop, Illustrator, and InDesign for branding. 2. Expert in creating engaging graphics, social media creatives, and marketing materials. 3. Create UI/UX designs, website banners, and promotional content for digital platforms. Required Candidate profile 1. Bachelor's degree 2. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects is a plus). 3. Strong portfolio showcasing branding and social media creatives.

We are seeking a dynamic and results-driven Business Development Executive (BDE) to spearhead growth initiatives for our Call Center and Contact Center projects. The ideal candidate will have a proven track record in generating leads, building client relationships, and driving revenue in the customer service solutions industry. This role requires expertise in omni-channel communication systems, CRM tools, and contact center technologies. Role & responsibilities Lead Generation & Client Acquisition: Identify and develop new business opportunities for BPO, Call Center, and Contact Center services through market research, networking, cold calling, and online platforms. Sales Strategy & Executive : Drive sales efforts to secure outsourcing contracts, handle negotiations, and close deals with Domestic and international clients through inbound/outbound call services, omni-channel integration Market Research & Analysis: Conduct research to identify trends in customer service technology and competitor offerings. Collaboration & Communication : Work closely with internal teams (e.g., operations, marketing, IT) to ensure seamless delivery of client projects. Performance Monitoring : Track sales metrics such as lead conversion rates, revenue growth, and customer satisfaction. Networking & Relationship Management : Represent the company at industry events, conferences, and client meetings to build professional connections. Preferred candidate profile Bachelor's degree in Business Administration, Marketing, or a related field(preferred). 2 to 5 years of experience in business development or sales roles within the call center/contact center industry. Strong knowledge of omni-channel communication systems and CRM tools. Excellent communication, negotiation, and interpersonal skills. Proven ability to meet sales targets under pressure. Analytical mindset with the ability to interpret data for strategy development Perks and benefits Competitive salary package. Performance-based incentives and bonuses. Opportunities for career growth within a fast-paced environment. Access to training programs for professional development.

To ensure and maintain a high level of customer service by taking ownership of customer inquiries and handling orders from receipt. Backend support. • Coordinate with US and Canadian clients. • Communication in English should be fluent. Required Candidate profile 1. Must be a graduate 2. Excellent communication skills 3. Immediate joiner 4. Comfortable working night shifts