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For Employers

Process Analyst - Freshers

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 4 Lacs

bangalore rural

Posted:5 hours ago| Platform:

Apply

Skills Required

chat process blended process email support customer service non voice process semi voice chat support non voice bpo non voice international chat process email process customer support cse backend process international process web chat international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Type of Requirement:-

Good fluency of the English language, both written and spoken

Experience in customer support, email support order management, project management, KPO/BPO or customer service experience preferably in Order management/Order fulfillment.

Experience handling complaints; driven to deliver an excellent customer experience through resolutions and adherence to response times

Experience working and managing communications, with multiple cross-functional teams/stakeholders.

Shifts - 24* 7

5 days working - 2 days off

Required Qualification:-

Desired Candidate Profile:

Freshers with good English Communication is Mandatory

Strong verbal and written communication skills.

Ability to work under pressure and within time constraints

Attention to detail and Strong analytical skills to solve customer queries.

Ability to build relationships with clients and internal departments.

Rounds of interview : HR Screening, Online Test and Operations Interview

Online Test - Bring your Head phones with you to take up the versant test.

Order To Cash Order To Collect O2C OTC Order Management International Voice & Semi Voice process

Perks and Benefits:

1. Cab provided

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with any shifts

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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