0 - 5 years

1 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Type of Requirement:-

  • Good fluency of the English language, both written and spoken

  • Experience in customer support, email support order management, project management, KPO/BPO or customer service experience preferably in Order management/Order fulfillment.

  • Experience handling complaints; driven to deliver an excellent customer experience through resolutions and adherence to response times

  • Experience working and managing communications, with multiple cross-functional teams/stakeholders.

  • Shifts - 24* 7

5 days working - 2 days off

Required Qualification:-

Desired Candidate Profile:

  • Freshers with good English Communication is Mandatory

  • Strong verbal and written communication skills.

  • Ability to work under pressure and within time constraints

  • Attention to detail and Strong analytical skills to solve customer queries.

  • Ability to build relationships with clients and internal departments.

  • Rounds of interview : HR Screening, Online Test and Operations Interview
  • Online Test - Bring your Head phones with you to take up the versant test.

Order To Cash Order To Collect O2C OTC Order Management International Voice & Semi Voice process

Perks and Benefits:

1. Cab provided

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with any shifts

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