Fresher - Chat & Voice Backend Process

0 - 5 years

1 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Collaborate with team members to achieve common goals.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and escalate potential issues to senior management.
  • Develop and implement process improvements to increase efficiency.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer applications and software.
  • Ability to learn quickly and take on new challenges.
  • Strong attention to detail and organizational skills.
  • Freshers can apply for this role.

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