Fresher - Chat & Voice Backend Process

0 - 5 years

1 - 4 Lacs

ghaziabad

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

accounting invoice processing record to report quick books journal entries kpo bank reconciliation accounts payable us process rtr r2r process r2r general ledger accounting order to cash us accounting uk accounting us tax otc uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Manage and respond to customer inquiries via chat and voice.
  • Provide exceptional customer service and resolve issues efficiently.
  • Collaborate with team members to achieve common goals.
  • Develop and maintain knowledge of products and services.
  • Identify and escalate complex issues to senior team members.
  • Maintain accurate records of customer interactions.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Basic computer knowledge and proficiency in Microsoft Office.
  • Ability to learn quickly and take on new challenges.
  • Strong attention to detail and organizational skills.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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