PRO For Multi-speciality Hospital Amritsar Punjab location

About The Opportunity

Primary Title:

• Manage front‑desk patient admissions, registrations and discharge formalities—ensure accurate documentation, billing handoff and timely bed allocation.
• Act as the primary liaison with government departments, municipal authorities and external agencies for licensing, NOCs, medical certificates and statutory submissions.
• Maintain and audit medical records, discharge summaries, death certificates and medico‑legal files ensuring confidentiality and compliance with hospital policies.
• Coordinate with clinical teams, diagnostics, billing and housekeeping to expedite investigations, procedures and patient transfers.
• Handle patient enquiries, grievances and family communications—triage escalations and follow up to resolution with empathy and professionalism.
• Support PR activities including visitor coordination, hospital events, media interactions and basic content requests for external communications.
  

Skills & Qualifications

• Relevant diploma/graduate qualification with proven experience in hospital PRO, patient relations or front office operations.
• Fluent in Punjabi, Hindi and functional English with strong verbal and written communication.
• Familiarity with Hospital Information Systems (HIS) and MS Office for record keeping and reporting.
• Working knowledge of medical records management, medico‑legal documentation and basic billing workflows.
• Experience liaising with government departments and handling statutory submissions (NOC, licenses, certificates).
  

Preferred

• Exposure to NABH/Clinical Establishment compliance processes or quality documentation.
• Prior experience in a multi‑speciality hospital environment in North India (Punjab region) and existing local contacts with civic authorities.
  

• On‑site role with structured shifts and clear career progression within hospital administration.
• Collaborative clinical environment with opportunities for training in hospital systems and regulatory compliance.
• Competitive compensation, statutory benefits and a people‑first patient‑centric culture.
  

Location: