Principal Consultant

MSX INTERNATIONAL

8 - 12 years

0 Lacs

delhi

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

design training service content development analyze zones drive report engagement reports analysis engineering leadership writing tracking certification

Work Mode

On-site

Job Type

Part Time

Job Description

Master Trainer

Key Responsibilities:

Design, develop, and deliver comprehensive training programs (product, service, sales, and soft skills) for frontline personnel in the HCV domain.
Undertake rigorous, ongoing content development aligned with market trends, product updates, and business priorities.
Track and analyze competitor activities and market intelligence on a daily basis; integrate findings into training content for field relevance.
Ensure timely dissemination of competitive insights to all regional teams and participants.
Manage and mentor a team of Regional Trainers across North, South, East, and West zones, ensuring alignment in training delivery and content.
Drive training penetration across all regions, focusing on underperforming areas and deploying corrective measures using provided tools and strategies.
Monitor and report region-wise training percentages, attendance, engagement levels, and outcomes.
Conduct periodic reviews with regional trainers, ensuring consistent delivery and performance improvement.
Submit weekly performance dashboards and progress reports to the client and internal stakeholders.
Coordinate and execute 21 days of training per month as per the client’s mandate.
Adhere strictly to a 6-day working week schedule.
All travel must be conducted at night as per client directive to maximize training efficiency.
Conduct Training Needs Analysis (TNA) and deliver targeted interventions based on feedback and performance metrics.
Leverage modern training methodologies and digital tools (LMS, e-modules, virtual classrooms) for enhanced delivery.

Desired Profile:

Degree/Diploma in Mechanical or Automobile Engineering; MBA preferred.
Minimum 8–12 years of experience, with 3–5 years in a leadership training role in the HCV or broader automotive sector.
Deep knowledge of HCV technologies, dealership operations, and customer service standards.
Strong skills in instructional design, technical writing, and training facilitation.
Hands-on experience in managing a regional training team and tracking performance metrics.
Proficiency in English and at least one regional language.
Certification in training delivery or instructional design (e.g., TOT, NLP) is a strong advantage.
Must be open to extensive travel across India, exclusively at night as per client requirements.

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