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19 Job openings at MSX International
Technical Trainer - Electric Vehicle

Sanand, Gujarat, India

4 years

Not disclosed

On-site

Full Time

Currently we are looking to fill the position of: Technical Trainer - Electric Vehicle. Location : Sanand, Gujarat. Job Summary :Responsible for delivering technical training to Client team & Channel partners teams/, ensuring thorough understanding and mastery of product knowledge.Accountable for conducting engaging and informative practical sessions for candidates, fostering hands-on learning experiences.Own the implementation of the ADDIE process of training, from analysis to evaluation, to ensure effective learning outcomes.Drive the maintenance of comprehensive training records, tracking progress and evaluating the effectiveness of training initiatives to continuously improve learning outcomes. Job Responsibility :Responsible for Developing Training Programs: Take ownership of designing and developing comprehensive training programs tailored to automotive technicians and engineers. Drive the creation of content covering various aspects such as mechanical systems, electrical systems, diagnostics, and emerging automotive technologies.Accountable for Delivering Training Sessions: Conduct engaging and interactive training sessions both in-person and virtually, ensuring participants grasp complex technical concepts effectively. Utilize multimedia tools, hands-on activities, and simulations to enhance learning outcomes.Hands-on Demonstrations and Practical Exercises: Own the delivery of practical demonstrations and hands-on exercises to reinforce theoretical knowledge, troubleshoot common issues, and impart practical skills required for automotive maintenance and repair.Assessment and Evaluation Leadership: Develop assessment tools and lead evaluations to measure the effectiveness of training programs. Analyze feedback from participants and stakeholders to continually improve training content and delivery methods.Self-Development and Keeping Updated: Take responsibility for staying up-to-date of the latest advancements in automotive technology, regulations, and industry trends. Drive continuous self-development to ensure training content remains relevant and up-to-date.Collaboration with Stakeholders: Collaborate with internal stakeholders including technical support teams, and service teams to gather insights on training needs. Align training programs with organizational goals and objectives.Documentation and Reporting Ownership: Maintain accurate records of training activities,attendance, and performance evaluations. Prepare regular reports summarizing training outcomes, participant feedback, and areas for improvement.Compliance and Safety Assurance: Ensure training programs adhere to industry regulations, safety standards, and manufacturer guidelines. Emphasize the importance of safety protocols and best practices in all training activities. Relevant Experience :Min. 2 yr experience (Degree), 4+ years’ Experience (Diploma) in the Automobile Industry,Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic Expert. Education :Degree in Engineering (Electronics/ Electrical/Automobile/Mechanical). Skills :Diagnostic experience in Automobile workshopHands on for vehicle parts removal & re-fitmentTraining delivery to various profilesTraining content developmentHands on MS-office toolsLaptop handling required for diagnosticStrong understanding of automotive systems and technologies.Excellent communication and presentation skills.Ability to work independently and collaboratively in a fast-paced environment.Certification in instructional design or training facilitation is a plus.4 Wheel Vehicle Driving

Technical Trainer - Electric Vehicle

Lucknow, Uttar Pradesh, India

4 years

Not disclosed

On-site

Full Time

Currently we are looking to fill the position of: Technical Trainer - Electric Vehicle. Location : Lucknow, UP Job Summary :Responsible for delivering technical training to Client team & Channel partners teams/, ensuring thorough understanding and mastery of product knowledge.Accountable for conducting engaging and informative practical sessions for candidates, fostering hands-on learning experiences.Own the implementation of the ADDIE process of training, from analysis to evaluation, to ensure effective learning outcomes.Drive the maintenance of comprehensive training records, tracking progress and evaluating the effectiveness of training initiatives to continuously improve learning outcomes. Job Responsibility :Responsible for Developing Training Programs: Take ownership of designing and developing comprehensive training programs tailored to automotive technicians and engineers. Drive the creation of content covering various aspects such as mechanical systems, electrical systems, diagnostics, and emerging automotive technologies.Accountable for Delivering Training Sessions: Conduct engaging and interactive training sessions both in-person and virtually, ensuring participants grasp complex technical concepts effectively. Utilize multimedia tools, hands-on activities, and simulations to enhance learning outcomes.Hands-on Demonstrations and Practical Exercises: Own the delivery of practical demonstrations and hands-on exercises to reinforce theoretical knowledge, troubleshoot common issues, and impart practical skills required for automotive maintenance and repair.Assessment and Evaluation Leadership: Develop assessment tools and lead evaluations to measure the effectiveness of training programs. Analyze feedback from participants and stakeholders to continually improve training content and delivery methods.Self-Development and Keeping Updated: Take responsibility for staying up-to-date of the latest advancements in automotive technology, regulations, and industry trends. Drive continuous self-development to ensure training content remains relevant and up-to-date.Collaboration with Stakeholders: Collaborate with internal stakeholders including technical support teams, and service teams to gather insights on training needs. Align training programs with organizational goals and objectives.Documentation and Reporting Ownership: Maintain accurate records of training activities,attendance, and performance evaluations. Prepare regular reports summarizing training outcomes, participant feedback, and areas for improvement.Compliance and Safety Assurance: Ensure training programs adhere to industry regulations, safety standards, and manufacturer guidelines. Emphasize the importance of safety protocols and best practices in all training activities. Relevant Experience :Min. 2 yr experience (Degree), 4+ years’ Experience in the Automobile Industry,Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic Expert. Education :Degree in Engineering (Electronics/ Electrical/Automobile/Mechanical). Skills :Diagnostic experience in Automobile workshopHands on for vehicle parts removal & re-fitmentTraining delivery to various profilesTraining content developmentHands on MS-office toolsLaptop handling required for diagnosticStrong understanding of automotive systems and technologies.Excellent communication and presentation skills.Ability to work independently and collaboratively in a fast-paced environment.Certification in instructional design or training facilitation is a plus.4 Wheel Vehicle Driving

Technical Trainer - Automobile - 4 Wheeler Luxury Segment

Gurugram, Haryana, India

5 - 8 years

Not disclosed

On-site

Full Time

Responsibilities : Planning, coordination, and execution of Technical Trainings.Adaptation of existing training concepts to market specific needs.Conduct Qualification Need Analysis and prepare Annual training Programmes according to training need in line with Client’s training objectives.Conduct Technical Trainings for wholesale and retail employees according to the annual training programme.Develop and adapt audio-visual training aids as required.Creating pre and post course work for different training programmes.Follow up with participants for required Pre and Post course work.Organization of media, training cars and exhibits.Maintain and upkeep the training facilities, models, media and equipment.Training preparation – Room set-up, participant hand out, posters etc.Ensuring online participant feedback within each course.Reporting training measurements in terms of quality and quantity.Provide inputs and recommend modifications to training modules based on post training evaluation and feedback from participants, dealers or other internal teams.Incorporate personal experience for improving and adoption of training conceptsParticipation at the Client’s trainer certification and train-the-trainer events.Be up-to-date with Client and automotive industry technology. Additional Skills : Business fluent in EnglishGood knowledge of economic key data, competitors and processes at dealerships in automotive sector and the brands and products.Very good training knowledge in terms of aftersales processes, systems, approaching, preparation for consulting and accessories.Self-motivated with the ability to motivate others, good team player, management skills, excellent written and verbal communication / presentation skills. Smart, organized and punctual.At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.Strong methodical skills, in particular rhetoric, interaction, moderation, presentation, didactic, usage of media, concept compilation / adaption, articulateness, setting up connections, empathy, supporting of participants, group dynamic steering skills, cooperation, conflict management, open to criticism, troubleshooting, target focusing, time management and responsibility.Active information collection and communication (self-learning willingness ability).Good knowledge of general MS Office and PC applications (Excel, PowerPoint, Word) for presentation, report and communication purposes.Willing to travel in domestic market if required.

Management Trainee

Navi Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Not specified

Hiring Alert! Urgent hiring for Intern ( Business Operations) Location - Navi MumbaiPosition - 1Internship - 6 monthsRequired Qualification – BE (Automobile / Mechanical / Computer)/ BBA/ BMS (Marketing)/ BSC (IT/ Computer/ Data Analytics) + MBA Marketing from Tire II college with 8+ CGPA Skills and Knowledge Must have social media marketing experience (LinkedIn desirable).Excellent communication skills and soft-spokenShould be able to connect with Senior management officials on LinkedInGood in excel, data management, and MISReady to explore new thingsQuick learner and prepared to learnGood coordination skills. Your proactive involvement, eagerness to learn, and dedication can significantly impact the team's success. 5 days Working General shift. If interested kindly share your updated resume to Mayuri.bornak@msxi.com #Freshers#MBA#Internship#B.Tech#Intern#Hiring

Technical Trainer - Electric Vehicle

Kochi, Kerala, India

4 years

Not disclosed

On-site

Full Time

Currently we are looking to fill the position of: Technical Trainer - Electric Vehicle. Location : Kochi, Kerala Job Summary :Responsible for delivering technical training to Client team & Channel partners teams/, ensuring thorough understanding and mastery of product knowledge.Accountable for conducting engaging and informative practical sessions for candidates, fostering hands-on learning experiences.Own the implementation of the ADDIE process of training, from analysis to evaluation, to ensure effective learning outcomes.Drive the maintenance of comprehensive training records, tracking progress and evaluating the effectiveness of training initiatives to continuously improve learning outcomes. Job Responsibility :Responsible for Developing Training Programs: Take ownership of designing and developing comprehensive training programs tailored to automotive technicians and engineers. Drive the creation of content covering various aspects such as mechanical systems, electrical systems, diagnostics, and emerging automotive technologies.Accountable for Delivering Training Sessions: Conduct engaging and interactive training sessions both in-person and virtually, ensuring participants grasp complex technical concepts effectively. Utilize multimedia tools, hands-on activities, and simulations to enhance learning outcomes.Hands-on Demonstrations and Practical Exercises: Own the delivery of practical demonstrations and hands-on exercises to reinforce theoretical knowledge, troubleshoot common issues, and impart practical skills required for automotive maintenance and repair.Assessment and Evaluation Leadership: Develop assessment tools and lead evaluations to measure the effectiveness of training programs. Analyze feedback from participants and stakeholders to continually improve training content and delivery methods.Self-Development and Keeping Updated: Take responsibility for staying up-to-date of the latest advancements in automotive technology, regulations, and industry trends. Drive continuous self-development to ensure training content remains relevant and up-to-date.Collaboration with Stakeholders: Collaborate with internal stakeholders including technical support teams, and service teams to gather insights on training needs. Align training programs with organizational goals and objectives.Documentation and Reporting Ownership: Maintain accurate records of training activities,attendance, and performance evaluations. Prepare regular reports summarizing training outcomes, participant feedback, and areas for improvement.Compliance and Safety Assurance: Ensure training programs adhere to industry regulations, safety standards, and manufacturer guidelines. Emphasize the importance of safety protocols and best practices in all training activities. Relevant Experience :Min. 2 yr experience (Degree), 4+ years’ Experience in the Automobile Industry,Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic Expert. Education :Degree in Engineering (Electronics/ Electrical/Automobile/Mechanical). Skills :Diagnostic experience in Automobile workshopHands on for vehicle parts removal & re-fitmentTraining delivery to various profilesTraining content developmentHands on MS-office toolsLaptop handling required for diagnosticStrong understanding of automotive systems and technologies.Excellent communication and presentation skills.Ability to work independently and collaboratively in a fast-paced environment.Certification in instructional design or training facilitation is a plus.4 Wheel Vehicle Driving

IT Business Analyst

Navi Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Key accountabilities: Managing business change requests and providing Level 3 and 4 support for both Clockify and Chrome River, ensuring these systems evolve with business needs and deliver strategic value to the organisation. The role will be split equally, with 50% of time dedicated to Clockify and 50% to Chrome River. Summary and purpose of the role : At MSX, we exist to empower movers and makers to thrive in an ever-changing world by harnessing our expertise and creativity to deliver exceptional service powered by technology and innovative solutions. The Business Systems Analyst (Clockify & Chrome River) will manage business change initiatives and provide expert-level support for both systems. This strategic role involves analysing complex requirements, designing system enhancements, and working closely with senior stakeholders to ensure both platforms support organisational objectives. Strong business analysis, project management, and technical expertise are essential for success in this role. Key activities and responsibilities : Own and manage the business change request process for both Clockify and Chrome River Provide Level 3 and 4 support for complex system issues, acting as the escalation point for advanced troubleshooting Conduct in-depth analysis of business processes to identify improvement opportunities and translate these into system requirements Design and implement strategic enhancements to both Clockify and Chrome River, ensuring alignment with business objectives Lead the evaluation and testing of new system features and functionality for both platforms Develop and maintain strategic documentation including business cases, change impact assessments, and future state proposals Facilitate workshops with senior stakeholders to gather requirements and present solution options Collaborate with the Enterprise Applications team to prioritise and schedule system improvements Monitor system performance metrics and make recommendations for optimisation. Stay current with product roadmaps for both systems and advise on upgrade planning Ideal Education / Specific Qualifications/ Certifications : Bachelor's degree in Information Technology, Business Administration, or related field Certification in Business Analysis (e.g., BCS, CBAP) or equivalent. Ideal Experience, Knowledge & Skills (What abilities should they have?) : In addition to the qualifications/Certifications outlined above, what experience would be best for the role? Proven experience managing business change requests in enterprise systems Extensive experience providing Level 3/4 support for business applications Strong business analysis skills with the ability to document complex requirements Experience designing and implementing system enhancements in time tracking and/or expense management systems Proficiency in process mapping and gap analysis techniques Excellent stakeholder management skills, with experience working with senior leadership Knowledge of Clockify and Chrome River administration capabilities Understanding of integration methodologies between enterprise systems. Project management experience in an IT/business systems context. Attributes (How should they work?) : At MSX we value: Getting it done Proving our words with our actions Creating a better tomorrow for our clients, every single day Fearlessly exploring new roads Delivering on our commitments Being exceptional teammates We expect everyone at MSX to: Be decisive, solution-oriented and results-focused Hold themselves and others accountable to commitments Focus on delivering great outcomes for their internal or external customers, and can respectfully and constructively challenge key stakeholders to consider better solutions Overcome challenges with positivity and creativity Be adaptable and open to change, and motivated to explore new and improved ways of working Support teammates to succeed by sharing experience and knowledge, and by giving and receiving honest feedback. Languages : English (written and verbal) Show more Show less

Technical Trainer - Electric Vehicle

Sanand, Gujarat, India

4 years

Not disclosed

On-site

Full Time

Currently we are looking to fill the position of: Technical Trainer - Electric Vehicle. Location : Sanand, Gujarat. Job Summary : Responsible for delivering technical training to Client team & Channel partners teams/, ensuring thorough understanding and mastery of product knowledge. Accountable for conducting engaging and informative practical sessions for candidates, fostering hands-on learning experiences. Own the implementation of the ADDIE process of training, from analysis to evaluation, to ensure effective learning outcomes. Drive the maintenance of comprehensive training records, tracking progress and evaluating the effectiveness of training initiatives to continuously improve learning outcomes. Job Responsibility : Responsible for Developing Training Programs: Take ownership of designing and developing comprehensive training programs tailored to automotive technicians and engineers. Drive the creation of content covering various aspects such as mechanical systems, electrical systems, diagnostics, and emerging automotive technologies. Accountable for Delivering Training Sessions: Conduct engaging and interactive training sessions both in-person and virtually, ensuring participants grasp complex technical concepts effectively. Utilize multimedia tools, hands-on activities, and simulations to enhance learning outcomes. Hands-on Demonstrations and Practical Exercises: Own the delivery of practical demonstrations and hands-on exercises to reinforce theoretical knowledge, troubleshoot common issues, and impart practical skills required for automotive maintenance and repair. Assessment and Evaluation Leadership: Develop assessment tools and lead evaluations to measure the effectiveness of training programs. Analyze feedback from participants and stakeholders to continually improve training content and delivery methods. Self-Development and Keeping Updated: Take responsibility for staying up-to-date of the latest advancements in automotive technology, regulations, and industry trends. Drive continuous self-development to ensure training content remains relevant and up-to-date. Collaboration with Stakeholders: Collaborate with internal stakeholders including technical support teams, and service teams to gather insights on training needs. Align training programs with organizational goals and objectives. Documentation and Reporting Ownership: Maintain accurate records of training activities, attendance, and performance evaluations. Prepare regular reports summarizing training outcomes, participant feedback, and areas for improvement. Compliance and Safety Assurance: Ensure training programs adhere to industry regulations, safety standards, and manufacturer guidelines. Emphasize the importance of safety protocols and best practices in all training activities. Relevant Experience : Min. 2 yr experience (Degree), 4+ years’ Experience (Diploma) in the Automobile Industry, Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic Expert. Education : Degree in Engineering (Electronics/ Electrical/Automobile/Mechanical). Skills : Diagnostic experience in Automobile workshop Hands on for vehicle parts removal & re-fitment Training delivery to various profiles Training content development Hands on MS-office tools Laptop handling required for diagnostic Strong understanding of automotive systems and technologies. Excellent communication and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Certification in instructional design or training facilitation is a plus. 4 Wheel Vehicle Driving Show more Show less

Management Trainee

Navi Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Internship

Hiring Alert! Urgent hiring for Intern ( Business Operations) Location - Navi Mumbai Position - 1 Internship - 6 months Required Qualification – BE (Automobile / Mechanical / Computer)/ BBA/ BMS (Marketing)/ BSC (IT/ Computer/ Data Analytics) + MBA Marketing from Tire II college with 8+ CGPA Skills and Knowledge Must have social media marketing experience (LinkedIn desirable). Excellent communication skills and soft-spoken Should be able to connect with Senior management officials on LinkedIn Good in excel, data management, and MIS Ready to explore new things Quick learner and prepared to learn Good coordination skills. Your proactive involvement, eagerness to learn, and dedication can significantly impact the team's success. 5 days Working General shift. If interested kindly share your updated resume to Mayuri.bornak@msxi.com #Freshers#MBA#Internship#B.Tech#Intern#Hiring Show more Show less

Sales Trainer - Automobile - 2 Wheeler Luxury Segment

Gurugram, Haryana, India

4 years

Not disclosed

On-site

Full Time

Responsibilities : Planning, coordination, and execution of Sales Trainings. Adaptation of existing training concepts to market specific needs. Conduct Qualification Need Analysis and prepare Annual training Programmes according to training need in line with Client’s training objectives. Conduct Sales & Process Trainings for wholesale and retail employees according to the annual training programme. Develop and adapt audio-visual training aids as required. Creating pre and post course work for different training programmes. Follow up with participants for required Pre and Post course work. Organization of media, training cars and exhibits. Maintain and upkeep the training facilities, models, media and equipment. Training preparation – Room set-up, participant hand out, posters etc. Ensuring online participant feedback within each course. Reporting training measurements in terms of quality and quantity. Provide inputs and recommend modifications to training modules based on post training evaluation and feedback from participants, dealers or other internal teams. Incorporate personal experience for improving and adoption of training concepts Participation at the Client’s trainer certification and train-the-trainer events. Be up-to-date with Client and automotive industry technology. Additional Skills : Business fluent in English Good knowledge of economic key data, competitors and processes at dealerships in automotive sector and the brands and products. Very good training knowledge in terms of sales processes, systems, approaching, preparation for consulting and accessories. Self-motivated with the ability to motivate others, good team player, management skills, excellent written and verbal communication / presentation skills. Smart, organized and punctual. At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently. Strong methodical skills, in particular rhetoric, interaction, moderation, presentation, didactic, usage of media, concept compilation / adaption, articulateness, setting up connections, empathy, supporting of participants, group dynamic steering skills, cooperation, conflict management, open to criticism, troubleshooting, target focusing, time management and responsibility. Active information collection and communication (self-learning willingness ability). Good knowledge of general MS Office and PC applications (Excel, PowerPoint, Word) for presentation, report and communication purposes. Willing to travel in domestic market if required. Show more Show less

Technical Trainer - Electric Vehicle

Hyderabad, Telangana, India

4 years

Not disclosed

On-site

Full Time

Currently we are looking to fill the position of: Technical Trainer - Electric Vehicle. Location : Hyderabad, Kerala Job Summary : Responsible for delivering technical training to Client team & Channel partners teams/, ensuring thorough understanding and mastery of product knowledge. Accountable for conducting engaging and informative practical sessions for candidates, fostering hands-on learning experiences. Own the implementation of the ADDIE process of training, from analysis to evaluation, to ensure effective learning outcomes. Drive the maintenance of comprehensive training records, tracking progress and evaluating the effectiveness of training initiatives to continuously improve learning outcomes. Job Responsibility : Responsible for Developing Training Programs: Take ownership of designing and developing comprehensive training programs tailored to automotive technicians and engineers. Drive the creation of content covering various aspects such as mechanical systems, electrical systems, diagnostics, and emerging automotive technologies. Accountable for Delivering Training Sessions: Conduct engaging and interactive training sessions both in-person and virtually, ensuring participants grasp complex technical concepts effectively. Utilize multimedia tools, hands-on activities, and simulations to enhance learning outcomes. Hands-on Demonstrations and Practical Exercises: Own the delivery of practical demonstrations and hands-on exercises to reinforce theoretical knowledge, troubleshoot common issues, and impart practical skills required for automotive maintenance and repair. Assessment and Evaluation Leadership: Develop assessment tools and lead evaluations to measure the effectiveness of training programs. Analyze feedback from participants and stakeholders to continually improve training content and delivery methods. Self-Development and Keeping Updated: Take responsibility for staying up-to-date of the latest advancements in automotive technology, regulations, and industry trends. Drive continuous self-development to ensure training content remains relevant and up-to-date. Collaboration with Stakeholders: Collaborate with internal stakeholders including technical support teams, and service teams to gather insights on training needs. Align training programs with organizational goals and objectives. Documentation and Reporting Ownership: Maintain accurate records of training activities, attendance, and performance evaluations. Prepare regular reports summarizing training outcomes, participant feedback, and areas for improvement. Compliance and Safety Assurance: Ensure training programs adhere to industry regulations, safety standards, and manufacturer guidelines. Emphasize the importance of safety protocols and best practices in all training activities. Relevant Experience : Min. 2 yr experience (Degree), 4+ years’ Experience in the Automobile Industry, Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic Expert. Education : Degree in Engineering (Electronics/ Electrical/Automobile/Mechanical). Skills : Diagnostic experience in Automobile workshop Hands on for vehicle parts removal & re-fitment Training delivery to various profiles Training content development Hands on MS-office tools Laptop handling required for diagnostic Strong understanding of automotive systems and technologies. Excellent communication and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Certification in instructional design or training facilitation is a plus. 4 Wheel Vehicle Driving Show more Show less

Market Representation & eCommerce Lead, IMG (International Markets Group)

Chennai, Tamil Nadu, India

10 - 15 years

Not disclosed

On-site

Full Time

Position Summary: This role within MSXI supports Automotive client's dealer network. The specialist drives understanding and management of the network through leading market studies , establishing a central data repository (SharePoint), developing and governing key dealer processes (PIP, Agreements), and supporting dealer-facing platforms . The position requires strategic thinking, strong analysis, process expertise, and collaboration across international markets to enhance dealer effectiveness and compliance. Responsibility: Key responsibilities include: Dealer Network Analysis & Optimization (Market Study): Develop methods to analyze the dealer network based on key factors (Capacity, Capability, Profitability). Lead/support specific Market Studies (e.g., SAF, VNM, NZ, AUS) using data and collaborating with markets. Analyze findings to identify network strengths, weaknesses, opportunities, and threats. Support using study outcomes to adjust network optimization efforts. IMG Market Rep SharePoint Management: Lead creating and maintaining the central "single source of truth" for IMG dealer information in SharePoint. Ensure quarterly database and content updates. Market Representation Centre of Excellence: Lead/participate in quarterly check-ins with the Market Rep Team for best practice sharing. Develop POVs on Market Representation governance. Lead implementation and governance of the MVP Dealer Performance Improvement Process (PIP), including quarterly letters and action plan oversight. Support development and governance of the Agreement Renewal process (including checklist). Identify and ensure mandatory clauses in dealer agreements for consistency. Support markets with templates/checklists for agreement renewals. Market Rep Training & Development: Develop/maintain Market Rep Training Resources (Handbook, Videos). Support launching Market Rep training via Wingspan (Q3 '25). Contribute to Market Rep Manager Training. Platform Support & New Initiative Deployment (eCommerce): Collaborate with EMP/GOLDD teams on new feature development based on plans/requests. Serve as primary contact for dealer issues with EMP/GOLDD/Merchant ID. Facilitate communication between markets and platform/IT teams. Maintain accurate dealer contact details in EMP & GOLDD. Provide EMP support during new product launches/initiatives. Cross-Functional Collaboration: Collaborate extensively with Market Rep leads, Global team, FCSD, eCommerce, Sales planning, SMEs, and other IMG stakeholders. Accountability & Performance: Key areas of accountability include: Market Study Impact: Delivering insightful analysis that informs strategic decisions. SharePoint Success: Establishing and maintaining the central repository's accuracy and accessibility. Governance: Developing and supporting effective governance frameworks (PIP, Agreement Renewal). Training Quality: Developing clear and effective training materials. Platform Support: Providing responsive and effective support for dealer platforms. Project Delivery: Meeting milestones for key projects (Studies, Training, Database). Stakeholder Relationships: Building strong collaborative relationships. Data Integrity: Ensuring accuracy of data in systems and the repository. Specific goals will be agreed with the reporting manager. Skills Required: Strong presentation, data management, analysis, and interpretation skills. Proficiency in process and governance documentation. Project support, planning, and execution skills. Excellent analytical skills for market/network studies. Experience with SharePoint or similar platforms. Familiarity with dealer systems (EMP, GOLDD), eCommerce, or large data systems is beneficial. Ability to create clear documentation (POVs, guides, training). Exceptional cross-cultural collaboration and stakeholder management skills. Strong written and verbal communication. Problem-solving skills (process/system focus). Knowledge of automotive dealer operations, network development, and performance management. Education/Experience Required: Master’s degree in business management or related analytical/Business Management field is typically required. Relevant work experience will be considered. Over 10-15 years progressive experience in automotive dealer ops, network development, market representation, analysis, data/systems, or process improvement. International context (IMG) and direct dealer systems/process exposure highly relevant. Show more Show less

Project Manager

Navi Mumbai, Maharashtra, India

2 - 3 years

Not disclosed

On-site

Full Time

🚀 Ready to take charge and steer projects to success? Join us as a Project Manager! If juggling multiple tasks, aligning stakeholders, and delivering seamless projects excite you—this role is calling your name! We’re looking for a dynamic Project Manager to lead the way in planning, coordinating, and executing projects within budget, timeline, and scope. You’ll be the go-to person for keeping things on track while ensuring clients and teams stay in the loop with clear, impactful updates. 📌 Position: Project Manager 📍 Location: Navi Mumbai 💼 Experience: 2 to 3 years in Project Management 🔍 What You’ll Need to Ace This Role: Tech-savvy chops: Proficiency in Excel, PowerPoint, and Power BI—because numbers and presentations are your playground. Fluent communicator: Excellent English skills—both written and verbal—to ensure smooth coordination. Multi-tasking maestro: Handle multiple projects simultaneously, even under pressure, with grace. Independent thinker: Quick learner, proactive, and thrives with minimal supervision. Bonus points: Experience in client & vendor coordination or exposure to automotive projects will be a big plus! 📢 Your Mission: Ensure projects are executed with precision, meeting every deadline and budget parameter. Keep stakeholders, clients, and teams informed with timely updates—because clarity is key. Manage expectations and maintain high satisfaction levels with top-tier communication and strategy. 🎓 Qualifications: Bachelor’s Degree or equivalent experience in project management. A sharp business acumen to master planning, execution, and resource allocation. Strong organizational skills to keep everything running like a well-oiled machine. If problem-solving and strategic thinking excite you, this is your time to shine! Apply now and be part of something impactful. 🌟 Show more Show less

HR Information Systems - Senior Analyst

Navi Mumbai, Maharashtra, India

10 years

Not disclosed

On-site

Full Time

Summary and purpose of the role : At MSX, we empower movers and makers to thrive in an ever-changing world by leveraging technology and innovative solutions. This role will support the HRIS Lead and Director of Enterprise Applications in configuring, maintaining, and enhancing our HR systems, with a focus on SuccessFactors modules including Employee Central, Recruiting, Onboarding, Reporting, and Performance. You will ensure system stability, provide advanced technical support, and deliver actionable insights through analytics. Your expertise will drive continuous improvement, system integrations, and compliance with business requirements. Success in this role demands strong analytical skills, technical proficiency, and the ability to collaborate effectively across teams. Key activities and responsibilities : Provide Level 2 support for HR modules (Employee Central, Recruiting, Onboarding, Reporting, Performance), resolving complex system issues and acting as an escalation point for user queries. Configure and customise SuccessFactors settings to meet business needs and compliance standards. Partner with HR stakeholders to gather requirements, design solutions, and deliver daily/monthly/quarterly reports for leadership. Manage data migration, system integrations, and data integrity checks across HR platforms. Troubleshoot system errors, perform root cause analysis, and implement preventative measures. Continuously evaluate and optimise SuccessFactors configurations to improve process efficiency and user experience. Identify and prioritise system enhancements, coordinating upgrades and testing with vendors. Maintain documentation for system processes, configurations, and support procedures. Leverage SuccessFactors analytics to generate insights and support data-driven decision-making. Collaborate with IT, third-party vendors (e.g., Yash Technologies), and cross-functional teams to align HRIS initiatives with broader organisational goals. Support the development and execution of the HRIS roadmap, contributing to long-term strategic planning. Ideal Education / Specific Qualifications/ Certifications : Bachelor’s degree in Information Systems, Computer Science, Human Resources, or a related field. SAP SuccessFactors certification (e.g., Employee Central, Recruitment Management, or Reporting). Ideal Experience, Knowledge & Skills (What abilities should they have?) : 10+ years of hands-on experience in HRIS administration, with expertise in SuccessFactors modules (Employee Central, Recruiting, Onboarding, Reporting). Proven track record in configuring HR systems, managing integrations, and resolving technical issues. Strong understanding of HR processes (e.g., recruitment, performance management, data governance) and their system dependencies. Experience in data migration, report development, and analytics within SuccessFactors. Proficiency in project management methodologies (e.g., Agile, Waterfall) and change management principles. Familiarity with compliance standards (e.g., GDPR, SOX) and their application to HR systems. Excellent problem-solving skills and ability to translate business requirements into technical solutions. Attributes (How should they work?) : At MSX we value: Getting it done Proving our words with our actions Creating a better tomorrow for our clients, every single day Fearlessly exploring new roads Delivering on our commitments Being exceptional teammates We expect everyone at MSX to: Be decisive, solution oriented and results focused Hold themselves and others accountable to commitments Focus on delivering great outcomes for their internal or external customers, and can respectfully and constructively challenge key stakeholders to consider better solutions Overcome challenges with positivity and creativity Be adaptable and open to change, and motivated to explore new and improved ways of working Support teammates to succeed by sharing experience and knowledge, and by giving and receiving honest feedback. Show more Show less

Digital Operations Specialist

Chennai, Tamil Nadu, India

5 years

Not disclosed

On-site

Full Time

Position Overview : An excellent opportunity to join one of the world's leading Automotive Consulting Companies and help our client excel in the world of digital learning and development. This role requires an experienced, multi-disciplinary Learning & Development (L&D) professional with a strong digital and marketing background to lead and manage a modern L&D technology platform with a userbase spread across 70 countries. You will work closely with the L&D team and stakeholders to leverage this platform to make learning more accessible, interactive and engaging for Automotive Distributor staff. Through this platform, you will drive content and learning strategies to improve Distributor staff’s efficiency, competency, knowledge & skills. You will also be responsible to curate, design, develop and publish micro-learning content, videos and competitions on a regular basis. Position Responsibilities: You will lead the management and development of the learning platform on a day-to-day basis, create bespoke learning content, nurture a professional relationship with the client and their Distributor network while delivering on their digital learning strategy across 70 Countries. This will include: Developing an in-depth understanding of the Learning platform, Delivery methods and strategies and related technology. Championing the Learning platform by driving engagement KPIs with the platform and content, ensuring that the platform drives engagement and participation in learning. Identifying and implementing system and strategy enhancements that will improve participation and engagement. Being the prime point of contact for all technical queries, reporting and development requests related to the learning platform for the complete network. Tracking all developments and ensuring seamless user experience for all learners and their management. Liaising with the Central Academy for reporting KPIs, resolution of issues and driving the content strategy. Liaising with the client to develop plans, assets and gain approvals wherever necessary. Working with a regional team representing different markets to share learning, ideas and content. Engaging client stakeholders to understand tactical training requirements for key role-holders and key events needing training support. This may include training to support product launches and updates, brand news and updates, introduction of new systems and processes etc. Planning, presenting and actioning marketing initiatives and launch activities to achieve the program objectives. Preparing marketing plans and communication templates. Devising and delivering the Micro-learning strategy and the weekly content plans and sharing them with the stakeholder network. Sourcing relevant content from various channels to develop micro-learning resources and libraries. Curating, designing, developing and publishing micro-learning content in different formats, including videos, audio podcasts, PDFs, quizzes, infographics, simulations and animations. Creating Quizzes. Competitions and in-platform reward and recognition incentives to drive engagement with the platform. Designing Newsletters, Email campaigns, Videos, Banners and other marketing collateral. Reviewing courses and content translations and providing feedback Supporting the design, delivery, scheduling and administration of Instructor-led programs Ensuring content development work and translation review work is completed within the deadlines specified and to the level of quality expected. Analyzing reports, trends and insights regularly and presenting weekly KPI updates to the client Building and maintaining strong rapport with the client and their Distributor network. Representing the Academy in the best possible way and acting with professionalism at all times. Maintain confidentiality and understanding the boundaries of the supplier and client relationship. Leading on internal team building initiatives and social strategy. Experience and Skills Required: 5+ years’ experience of managing digital learning platforms and instructional design of digital programs Strong multi-disciplinary background especially in Digital and Marketing. Strong team player with an ability to take ownership and lead in times of uncertainty. Experience in creating, curating and editing learning content in various formats including PDFs, videos, images and audio files. Graphic design skills/qualifications - experience with graphic editing software Highly proficient in using graphic designing and video editing softwares like Adobe Creative Cloud, Camtasia and MS Office tools, and know-how of working with HTML and CSS. The ability to understand the tone and style of resources, and ability to replicate and work to a design brief. Strong MS PowerPoint skills that include working with Slide Master templates, image / shape manipulation and professional animation skills A keen eye for design and matching skills to create visually powerful graphics. Strong analytical skills with experience in data analysis and data reports, understanding trends and acting on insights. Strong MS Excel skills with experience working with pivot charts, conditional formatting etc. Strong communication and writing skills in English language. Excellent attention to details with solid proof-reading skills. Ability to work on firm deadlines and communicate clearly with the client on expectations and due dates. The ability to manage your time, set priorities and think ahead in a fast-paced work environment with minimum supervision. Ability to plan, organize and shoot videos for learning content as well as marketing activities. Coherent understanding of adult learning principles, and drive to develop effective learning resources. Patience, creativity and a sense of humor Highly collaborative, with ability to interact with people from different backgrounds. Professional, respectful, ethical, and customer-service oriented Ability to engage Distributor personnel at all levels (including management) and respond to questions/concerns positively. Fast learner with genuine enthusiasm and a high aptitude for automotive products and technologies. Proficiency with technical terminology highly desirable. Qualifications Required: Minimum education level: Bachelor’s Degree Excellent fluency over written and spoken English. Highly Desirable: Knowledge of Arabic, French and Thai highly preferable but not essential. MySQL and Microsoft Access database administration Professional experience in Learning and Development / Automotive industry Experience with live webinar technologies such as WebEx Training, Zoom, Adobe Connect or similar What You’ll Get: The opportunity to bring your expertise and creativity to take ownership of your work. You will have the opportunity to work in a collaborative team environment and be vital in the development and execution of an exciting range of international projects. A job within a fun team that help each other out and value a healthy workplace. Show more Show less

Technical Trainer - Automobile - 4 Wheeler Luxury Segment

Gurugram, Haryana, India

4 years

Not disclosed

On-site

Full Time

Responsibilities : Planning, coordination, and execution of Technical Trainings. Adaptation of existing training concepts to market specific needs. Conduct Qualification Need Analysis and prepare Annual training Programmes according to training need in line with Client’s training objectives. Conduct Technical Trainings for wholesale and retail employees according to the annual training programme. Develop and adapt audio-visual training aids as required. Creating pre and post course work for different training programmes. Follow up with participants for required Pre and Post course work. Organization of media, training cars and exhibits. Maintain and upkeep the training facilities, models, media and equipment. Training preparation – Room set-up, participant hand out, posters etc. Ensuring online participant feedback within each course. Reporting training measurements in terms of quality and quantity. Provide inputs and recommend modifications to training modules based on post training evaluation and feedback from participants, dealers or other internal teams. Incorporate personal experience for improving and adoption of training concepts Participation at the Client’s trainer certification and train-the-trainer events. Be up-to-date with Client and automotive industry technology. Additional Skills : Business fluent in English Good knowledge of economic key data, competitors and processes at dealerships in automotive sector and the brands and products. Very good training knowledge in terms of aftersales processes, systems, approaching, preparation for consulting and accessories. Self-motivated with the ability to motivate others, good team player, management skills, excellent written and verbal communication / presentation skills. Smart, organized and punctual. At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently. Strong methodical skills, in particular rhetoric, interaction, moderation, presentation, didactic, usage of media, concept compilation / adaption, articulateness, setting up connections, empathy, supporting of participants, group dynamic steering skills, cooperation, conflict management, open to criticism, troubleshooting, target focusing, time management and responsibility. Active information collection and communication (self-learning willingness ability). Good knowledge of general MS Office and PC applications (Excel, PowerPoint, Word) for presentation, report and communication purposes. Willing to travel in domestic market if required. Show more Show less

EV - Technical Trainer - Sanand

Sanand, Gujarat, India

4 years

None Not disclosed

On-site

Full Time

What is the role is all about? The responsibilities would include: Delivering Technical training Training Calendar Preparation Communication with field staff Measuring Training Effectiveness Training commercials and administrative activities etc. The person should deliver product technical training to the dealership after-sales network (Electrical Concepts & Basic, Advanced,product.) He should be well versed with all the technical knowledge of four-wheelers. Should be able to communicate with candidates easily. Should communicate with area managers to get the nominations for training and prepare the training calendar accordingly and communicate it back to fieldmanagers. Measuring the effectiveness of training programs and improving the feedback mechanism. Setting bills and preparing dealer debits for the expenses incurred,according to training attendance. Other administrative activities related to training. Who are we looking for? The requirements to apply for these positions are as follows: Candidates who are working with (4-Wheeler) automobile dealership with an experience of 3/4 years in diagnosis assignments. Candidates working as Diagnostic Expert / System Technician / Co-Tech / E-Tech / DET (Diagnostic Expert Technician). Strong clarity on Electricals basic and advance terminologies. Proficiency in all MS Office tools is required. Excellent problem-solving skills coupled with the ability to understand complex information and assessrequirements. Fluency in a regional language is a must.

Diagnostic Support Engineer

Tamil Nadu, India

1 years

None Not disclosed

On-site

Full Time

Location: Oragadam, Tamil Nadu Experience: 1+ years Working Days : 6 days (Rotational week off & National Holidays) What is role is all about ? The Diagnostic Support Engineer (DSE) will be responsible for monitoring DTC (Diagnostic Trouble Codes) and CAN (Controller Area Network) parameters at the Command Center (CC) 24/7. The role involves guiding customers and drivers, managing escalations, and coordinating with dealers to resolve vehicle issues efficiently. The responsibilities would include: 24/7 Monitoring: Monitor DTC/CAN parameters at the Command Centre and raise tickets immediately when an issue is detected. Ticketing: Respond to triggered DTC/CAN alerts by creating internal tickets in the DMS system (with automation in phase 2). Customer Assistance: Provide Level 1 (L1) support over the phone, guiding customers/drivers to resolve minor issues. Critical DTCs: For vehicles with critical DTCs (e.g., "Service Now" category), guide them to the nearest dealer. Vehicle Breakdown: If a vehicle is immovable, or if further damage could occur, instruct the dealer to reach the vehicle’s location. Issue Tracking: Coordinate with dealers to ensure the issue/ticket is resolved completely and in a timely manner. Management Reporting: Provide daily, weekly, monthly, and ad-hoc reports on vehicle issues and resolution status. KPI Tracking: Track and report KPI targets in the required format. Job Card Analysis: Conduct job card analysis, focusing on cost avoidance, analytics, and reporting for continuous improvement. Who are we looking for? The requirements to apply for these positions are as follows: Experience in Diagnostic support, vehicle service, or command centre operations. Strong problem-solving and communication skills for guiding customers and coordinating with dealers. Familiarity with DMS systems, ticketing tools, and vehicle diagnostics (DTC/CAN). Ability to work in a 24/7 environment and handle critical issues efficiently Qualifications: BE/BTech/ Diploma

Senior Trainer

West Bengal, India

10 years

None Not disclosed

On-site

Full Time

Key Responsibilities Deliver training modules covering product, Process, and soft skills Conduct sessions for dealership personnel (front liners and managerial level) along with internal teams across multiple automotive segments (PV, CV, HCV, 2W, EV) Translate complex concepts into simple, relatable language tailored to learners’ experience levels Manage training documentation, feedback collection, and reporting Prepare monthly/quarterly training MIS reports as per the requirement of client and delivery team Collaborate on ad hoc training needs or developmental projects Maintain training schedules and ensure resource coordination Communicate fluently in regional language(s) and adapt delivery to local needs Preferred Experience & Skills 8–10 years of experience in automotive training (including work in training agencies) Strong command of communication and presentation techniques Automotive technology expert Experience with soft skills and behavioural training is a strong plus Proficient in MS Office, training report creation, and content documentation Regional language proficiency is essential (spoken and written) Energetic, smart, and adaptable with excellent interpersonal skills Qualifications Bachelor’s degree/Diploma in Automobile or Mechanical Engineering (preferred) Certification in Training & Soft Skills domain will be added advantage

Diagnostic Support Engineer

Sriperumbudur, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

Job Summary: The Diagnostic Support Engineer will be responsible for monitoring DTC (Diagnostic Trouble Codes) and CAN (Controller Area Network) parameters at the Command Center (CC) 24/7. The role involves guiding customers and drivers, managing escalations, and coordinating with dealers to resolve vehicle issues efficiently. Key Responsibilities: 24/7 Monitoring: Monitor DTC/CAN parameters at the Command Centre and raise tickets immediately when an issue is detected. Ticketing: Respond to triggered DTC/CAN alerts by creating internal tickets in the DMS system (with automation in phase 2). Customer Assistance: Provide Level 1 (L1) support over the phone, guiding customers/drivers to resolve minor issues. Critical DTCs: For vehicles with critical DTCs (e.g., "Service Now" category), guide them to the nearest dealer. Vehicle Breakdown: If a vehicle is immovable, or if further damage could occur, instruct the dealer to reach the vehicle’s location. Issue Tracking: Coordinate with dealers to ensure the issue/ticket is resolved completely and in a timely manner. Management Reporting: Provide daily, weekly, monthly, and ad-hoc reports on vehicle issues and resolution status. KPI Tracking: Track and report KPI targets in the required format. Job Card Analysis: Conduct job card analysis, focusing on cost avoidance, analytics, and reporting for continuous improvement.

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