Presales Manager

Job Description

Job Mode - Onsite/Work from Office | Monday to Friday | Shift 1 (Morning) Job Summary: - The Pre-Sales Manager /Solution Consultant will play a critical role in the sales process by providing deep technical and business expertise to help our sales team win new business. - This role involves understanding customer needs, creating tailored solutions, and effectively demonstrating product capabilities to prospective clients. Key Responsibilities: Technical Expertise: - Develop in-depth knowledge of our products and solutions. - Stay current with industry trends and advancements in technology. Customer Engagement: - Collaborate with the sales team to understand customer requirements and objectives. - Conduct needs assessments and gather detailed customer requirements. - Provide consultative technical and business expertise to prospects and customers. Solution Development: - Design and propose tailored solutions that meet customer needs and align with their business goals. - Create and deliver compelling product demonstrations and presentations. - Develop proof-of-concept projects and customized demos. Sales Support: - Assist the sales team in responding to RFPs, RFIs, and technical inquiries. - Create technical documentation, proposals, and presentations. - Act as a technical advisor and advocate for customers during the sales process. Collaboration and Communication: - Work closely with product management, engineering, and support teams to ensure customer requirements are addressed. - Provide feedback to product development teams on customer needs and product enhancements. - Communicate effectively with both technical and non-technical stakeholders. Post-Sales Transition: - Assist in the transition of new customers to the implementation and support teams. - Ensure a smooth handover and maintain customer satisfaction during the on-boarding process. Qualifications: Experience: - 5+ years of experience in a pre-sales, solution consulting, or similar customer-facing technical role. - Proven track record of success in a pre-sales or technical sales support role. Technical Skills: - Strong understanding of software solutions, cloud technologies, and enterprise IT environments. - Proficiency in creating and delivering technical presentations and product demonstrations. - Familiarity with relevant industry standards and technologies (SaaS, PaaS, IaaS). Soft Skills: - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a consultative approach. - Ability to work independently and as part of a team.