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Linchpin Technologies
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Premium process || BPO professional

Premium process || BPO professional

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Mohali Punjab India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

CRM platforms Data documentation Call Handling Problem-solving

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Manage inbound and outbound communications with premium customers Resolve complex customer queries related to products, services, and accounts Maintain detailed and accurate records of customer interactions Ensure compliance with company policies and client standards Collaborate with cross-functional teams to deliver seamless service Meet performance targets related to quality, customer satisfaction, and efficiency Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in premium BPO processes preferred but freshers can apply Ability to handle complex customer issues professionally Comfortable working in rotational shifts including night shifts Immediate joiners preferred

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Premium process || BPO professional