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Novac Technology Solutions Private Limited
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Hiring For Operations Collections Manager & AM/DM !!!

Hiring For Operations Collections Manager & AM/DM !!!

Novac Technology Solutions Private Limited

7 - 12 years

|

3 - 19 Lacs

chennai tamil nadu india

Posted:6 hours ago| Platform: Foundit logo

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Skills Required

banking collection collectio management collection process

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

Managing and monitoring delinquent account collection for the assigned portfolio and a team of team managers and team leaders
Managing a team of Team Managers and Team Leaders
Flow & Recovery rates to be tracked.
Ensure inventory management through resolution, roll back, normalization for the bucket and take proactive steps to control/ reduce inventory for the bucket/location
Coordinating with Business and collection functions across locations
Preparing MIS reports to provide feedback to seniors, viz. Collection, workflow
Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions.
Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.
Ensuring collection strategy execution as per plan and capacity
Maintaining Attrition level
Hygiene Check, Hands on with IT and dialer, Attrition and Leave forecast report audit
Forecasting of the workload on the basis of historic data, trend analysis, market growth, deciding monthly & weekly process targets

Desired Candidate Profile

Experience in the collections domain / industry is a mandate requirement
Last assignment should be collections.
Should be working As Manager / Manager collections currently
Strong analytical and problem-solving skills.
Strong decision-making skills.
Strong inter-personal skills.
Minimum 5 years of experience in Tele-collection.
Good command on English language is mandatory

Imthiyas - 9994455363

Mathi - 9786099709

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Novac Technology Solutions Private Limited

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