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Glowtouch Technologies Private Limited
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Technical Support Voice - Diya Systems

Technical Support Voice - Diya Systems

Glowtouch Technologies Private Limited

0 - 3 years

3 - 5 Lacs

mangalore karnataka india

Posted:6 hours ago| Platform: Foundit logo

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Skills Required

help desk customer service supervisor engineer trainee trouble shooting management technical support customer experience management

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
Provide technical support for level-one escalation issues via help desk.
Should multitask and meet specific goals set by supervisors and the managers.

Qualifications:

Diploma,Graduates Post Graduates

Skills

Excellent written and verbal communication skills in the English language.
Able to speak in Hindi(added advantage)
Ability to work well with a team in a fast-paced, constantly changing environment
Outstanding customer service skills and a dedication to provide a great customer service
Reliable to work in rotational shifts and to complete work as per expectations.
Ability to multi-task and meet specific goals set by supervisors and management.

Role:

Industry Type:

Department:

Employment Type:

Role Category:

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