Befound Networks Private Limited

JOB OPENING - BPO Industry (US Debt Collection) Position: US Third-Party Debt Collection Executive Location: Pune/Mumbai (Work From Home Opportunity) Shift: US Shifts (Night Shift) Process: International Voice Process Key responsibilities: Contacting debtors: Reaching out to individuals with outstanding debts through various channels to discuss their account status. Negotiating terms: Working with debtors to establish realistic and manageable payment plans or settlements. Record keeping: Maintaining accurate and detailed logs of all calls, negotiations, and payments in a database. Problem-solving: Investigating discrepancies, resolving customer complaints, and addressing inquiries professionally. Skip tracing: Locating debtors who have moved or are not easily reachable through various investigative techniques. Monitoring accounts: Tracking accounts to ensure debtors are adhering to the agreed-upon payment plans. Escalation: Identifying accounts that are unlikely to be collected and escalating them for further action, which may include legal proceedings. Requirements: Experience in International Voice Process is mandatory Excellent communication skills in English Knowledge/Experience in US Debt Collection preferred Comfortable working in night shifts What We Offer: Work From Home Opportunity Attractive Salary + Incentives Career Growth in International BPO Interested Candidates Send your CV to WhatsApp Number For more details, contact [8879478251] Join us and grow your career in the BPO industry!