Practice Delivery Lead L3

Practice Delivery Lead L3

• Lead day-to-day delivery of medium-to-large projects within the practice.
• Ensure scope, budget, timelines, and quality standards are met.
• Coordinate with cross-functional teams to remove blockers and maintain momentum.
• Establish clear project plans, schedules, and communication cadences.

• Serve as a primary delivery point-of-contact for internal and/or external clients.
• Maintain strong relationships and ensure client satisfaction throughout the engagement.
• Translate client needs into actionable plans and escalate risks when needed.

• Support implementation of practice-wide standards, methodologies, and delivery frameworks.
• Help maintain resource allocation, capacity planning, and forecasting.
• Contribute to onboarding processes and internal training documentation.
• Ensure compliance with organizational processes and delivery governance.

• Provide guidance to team members on delivery practices, workflows, and tools.
• Mentor junior staff and contribute to their development through feedback and coaching.
• Facilitate collaboration between practitioners across disciplines.

• Identify delivery risks early and drive mitigation plans.
• Monitor project health and implement operational improvements.
• Contribute to retrospectives and process enhancements within the practice.
• Promote a culture of continuous improvement and excellence.

• 10-14 years of experience in project delivery, program coordination, or practice operations.
• Proven ability to manage complex, cross-functional projects from planning to execution.
• Strong communication, facilitation, and stakeholder management skills.
• Experience with delivery methodologies (Agile, Scrum, Kanban, or hybrid models).
• Ability to handle ambiguity and independently drive projects forward.