Power BI

Key Result Areas And Activities

• Operational Excellence: Maintain 99%+ uptime for Power BI and Domo platforms, with timely incident response and resolution.
• Governance & Compliance: Ensure proper license management, inactive/terminated user handling, and stale content clean-up.
• Performance & Capacity: Proactively monitor and manage gateway clusters, storage, and capacity to avoid service disruptions.
• Disaster Recovery Readiness: Conduct annual DR testing and ensure remediation activities are tracked and completed.
• Documentation & Process Improvements: Maintain updated SOPs and Operations Manuals with clear process ownership and continuous improvements.
• Stakeholder Communication: Provide clear reporting of monthly operational data and highlight relevant release changes for business impact.
• Security & Risk Mitigation: Ensure timely vulnerability remediation, DR testing, and certificate renewals.
  

The candidate must be open to work in ad hoc shift (2 PM to 11 PM IST)

Essential Skill

• Strong hands-on experience in Power BI Administration (primary skill).
• Experience with Power BI Gateways (setup, upgrades, vulnerability remediation, DR testing).
• License management, capacity monitoring, and user lifecycle management.
• Content governance/management (stale content cleanup, enterprise data mapping).
• Incident response and troubleshooting of BI platforms.
• PowerShell scripting for administration and automation.
• Strong documentation skills including SOPs and Operations Manual updates.
• Excellent verbal and written communication; customer service mindset.
  

Desired skill

• Exposure to or experience in Domo Administration (secondary skill).
• Familiarity with Domo content governance and certificate updates.
• Experience developing Power BI reports/dashboards for business support.
• Knowledge of cloud-based BI environments (Power BI Service, Domo SaaS).
• Experience with monitoring tools (e.g., ServiceNow, Splunk).
• Awareness of governance frameworks and compliance requirements.
• Familiarity with security best practices (access control, vulnerability remediation, DR readiness).
• Certifications: Microsoft Power BI Data Analyst Associate, Domo Professional Certification (preferred, not mandatory).
• Exposure to automation/orchestration tools.
  

Qualifications

• Bachelor’s in computer science engineering, or related field
• Minimum 5 years of experience working as Power BI administrator
  

Qualities

• Proactive & Analytical: Ability to anticipate issues and implement long-term solutions.
• Detail-Oriented: Strong focus on accuracy and system reliability.
• Problem Solver: Capability to perform deep root cause analysis and implement fixes.
• Process-Driven: Keen interest in process optimization and automation.
• Collaborative & Communicative: Ability to interact effectively with stakeholders, developers, and analysts.
• Adaptable & Resilient: Comfortable working in dynamic, fast-paced environments and rotational night shifts.