Portfolio/Program Lead

Job Purpose

5+ Years

Job Purpose

• Seeking a highly organized Senior Portfolio/Program Lead to bridge delivery teams and customer leadership. Responsible for managing scope, timelines, and expectations across projects and multiple technology teams while ensuring alignment with organizational goals.

Job Description / Duties and Responsibilities

• Drive stakeholder communication, governance & support planning for future initiatives.
• Assist project managers in creating/maintaining project plans, schedules, and resource allocations.
• Coordinate cross-functional project activities and follow up on task completion.
• Track project progress, risks, issues, and maintain detailed project documentation.
• Facilitate team meetings, status updates, and stakeholder communications.
• Prepare reports, dashboards, and presentations on project health, timelines, and deliverables.
• Help manage change control, scope management, and communication plans.
• Ensure compliance with internal project governance and documentation standards.
• Act as liaison between business users and technical teams to ensure alignment.
• Help prioritize and balance customer’s investment across initiatives.
• Align portfolio decisions with customer strategic objectives.
• Coordinate stakeholder reporting and risk/dependency management.
• Report overall program status to customer stakeholders.
• Optimize resource allocation across projects.

Job Specification / Skills and Competencies

• BE/B.Tech/MBA/MCA in Information Technology or related field.
• 5+ years in project management or lead roles in IT/tech environment.
• Strong understanding of project management principles (Agile, Scrum, Waterfall).
• Proficient in project management tools (MS Project, Jira, Asana, Smartsheet, Trello).
• Excellent communication, documentation, and interpersonal skills.
• Ability to multitask and manage priorities in fast-paced environment.
• Strong attention to detail and organizational skills.
• Reasonable understanding of technologies (Python, AWS, Databases).
• Sound experience managing customer stakeholders (US/UK/ANZ).
• Good team player with strong communication skills.
• Excellent presentation skills.

Any Additional Information/Specifics

• Highly organized and proactive approach required.