Portfolio/Program Lead

Role Overview: As a Senior Portfolio/Program Lead, your main responsibility will be to bridge delivery teams and customer leadership. You will be in charge of managing scope, timelines, and expectations across projects and multiple technology teams to ensure alignment with organizational goals. Key Responsibilities: - Drive stakeholder communication, governance & support planning for future initiatives. - Assist project managers in creating/maintaining project plans, schedules, and resource allocations. - Coordinate cross-functional project activities and follow up on task completion. - Track project progress, risks, issues, and maintain detailed project documentation. - Facilitate team meetings, status updates, and stakeholder communications. - Prepare reports, dashboards, and presentations on project health, timelines, and deliverables. - Help manage change control, scope management, and communication plans. - Ensure compliance with internal project governance and documentation standards. - Act as liaison between business users and technical teams to ensure alignment. - Help prioritize and balance customers investment across initiatives. - Align portfolio decisions with customer strategic objectives. - Coordinate stakeholder reporting and risk/dependency management. - Report overall program status to customer stakeholders. - Optimize resource allocation across projects. Qualification Required: - BE/B.Tech/MBA/MCA in Information Technology or related field. - 5+ years in project management or lead roles in IT/tech environment. - Strong understanding of project management principles (Agile, Scrum, Waterfall). - Proficient in project management tools (MS Project, Jira, Asana, Smartsheet, Trello). - Excellent communication, documentation, and interpersonal skills. - Ability to multitask and manage priorities in a fast-paced environment. - Strong attention to detail and organizational skills. - Reasonable understanding of technologies (Python, AWS, Databases). - Sound experience managing customer stakeholders (US/UK/ANZ). - Good team player with strong communication skills. - Excellent presentation skills. (Note: Any additional information/specifics provided in the job description were omitted as it did not contain relevant job-related details.),