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WTW Global Delivery And Solutions
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Policies-Insurance US

Policies-Insurance US

WTW Global Delivery And Solutions

2 - 6 years

9 - 13 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

Claims Risk analytics Underwriting Project management Process improvement Consulting Billing Actuarial MS Office Client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Review and analyze carrier documentation to ensure accurate processing of Personal Lines insurance policies.

Manage various Personal Lines subprocesses, including commission updates, revenue tracking, creation of renewal summaries, processing transactions across different lines of business, handling claims, alerts, mailbox and fax items, preparing billing prerequisites, and working closely with U.S. producers for onboarding new clients.
Consistently meet key performance indicators (KPIs) by adhering to service level agreements (SLAs), quality standards, and turnaround time (TAT) requirements set by the business unit.
Effectively manage assigned workloads and meet delivery expectations based on business priorities.
Provide support for additional subprocesses as and when required.
Ensure full compliance with company policies and regulatory guidelines to protect clients, colleagues, and business interests during transaction processing.
Contribute to ongoing process improvement by identifying opportunities and recommending enhancements.
Respond to emails promptly, following defined guidelines and timelines.
Build and maintain strong, professional relationships with both internal and external stakeholders.

Top 5 Competencies

Client-Centric Approach
Problem Solving
Attention to Detail
Initiative and Ownership
Time Management

Knowledge:

Good understanding of Insurance Principles.
Good understanding and knowledge of MS office (Especially MS Excel).

Skills:

Strong verbal and written communication skills
Logical and analytical thinking abilities
Quick learner with the ability to adapt to new processes and systems
Effective at prioritizing and organizing tasks within tight deadlines
Capable of working both independently and collaboratively in a team
Able to perform well under pressure and manage time-sensitive tasks

Qualifications

Qualifications: Graduate/Postgraduate

Shift Timings:-6:30 PM 3:30 AM

Location:-Vikhroli

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