PMU Implementation Engineer

Job Title: Support Engineer – HRMS (Multiple Roles)

Location

Number of Positions

• PMU In Charge – 01
• PMU Executive – 01
• Implementation Engineer – 05

Educational Qualification

• B.E./B.Tech in Computer Science, Information Technology, or Electronics
• MCA or MBA in IT

1. PMU In Charge (01 Position)

Experience

Key Responsibilities

• Lead and manage the PMU team for effective implementation and support of HRMS and HMIS systems
• Coordinate with clients, government stakeholders, and vendors for project execution
• Escalate and track resolution of technical issues
• Prepare and maintain SOPs, technical documents, and operational guidelines
• Oversee HRMS master data management and mapping
• Analyze data and generate reports for monitoring and evaluation
• Conduct user training, mentoring, and capacity-building sessions
• Lead stakeholder meetings and progress reviews
• Ensure project adherence to SDLC and compliance norms

Required Skills

• Strong leadership and project management skills
• Excellent communication and stakeholder management abilities
• Proficient in HRMS workflows and data processes
• Analytical thinking with advanced reporting capabilities
• Familiarity with SDLC processes and documentation
• Experience in issue tracking systems and coordination platforms

2. PMU Executive (01 Position)

Experience

Key Responsibilities

• Track support tickets and assist in resolving HRMS-related issues
• Provide technical support via remote channels (email, phone)
• Assist in configuring hospital modules within HMIS/HRMS platforms
• Map and validate HR master data for system configuration
• Collect and compile operational data for analysis and reporting
• Support project documentation and SOP creation
• Coordinate with implementation teams and stakeholders
• Willingness to travel to health facilities as needed

Required Skills

• Knowledge of HRMS systems and workflows
• Basic SQL and RDBMS knowledge
• Good communication and follow-up skills
• Familiarity with SDLC, ticketing tools, and support procedures
• Ability to document processes and prepare reports
• Quick learner and team-oriented attitude

3. Implementation Engineer (05 Positions)

Experience

Key Responsibilities

• Deploy HRMS/HMIS modules at healthcare facilities
• Coordinate with hospitals on IT infrastructure requirements
• Train end-users and provide on-site/remote support
• Assist in the creation and validation of HRMS master data
• Handle basic technical issues (network, hardware, applications)
• Document user issues, feedback, and resolution logs
• Ensure smooth functioning of HRMS systems post-implementation
• Collaborate with PMU and technical teams for issue resolution

Required Skills

• Strong understanding of HRMS configuration and workflows
• Basic troubleshooting (hardware, network, software)
• Good communication and client-handling skills
• Willingness to work on-site at hospitals or health facilities
• Familiar with SDLC and support documentation

General Requirements for All Roles

• Prior hands-on experience with HRMS systems is

  mandatory

• Ability to handle master data management, configuration, and troubleshooting
• Strong analytical, documentation, and communication skills
• Readiness to work in a health project environment, including field visits