Pmo Analyst

Job Title- PMO Analyst

Location-

Reports to

1. COE Manager (solid)
2. Technology Programme Delivery Director (dotted/functional)

Role Description

We are seeking a highly organised and detail-oriented PMO Analyst to support programme and portfolio governance across the Technology organisation, with a particular focus on Jira and Confluence.
Your primary focus will be on maintaining high-quality programme data, creating and managing reports and dashboards, and supporting planning, governance, and assurance activities. You will help ensure that Technology change delivery is transparent, well-controlled, and aligned with FNZs strategic priorities.You will work closely with Programme and Project Managers, Product Owners, and Technology leadership to provide accurate, timely information, improve ways of working, and maximise the value of Jira and Confluence as core delivery tools.

Specific Role Responsibilities

PMO Support & Governance
- Support portfolio, programme, and project governance, ensuring that plans, risks, issues, dependencies, and decisions are captured and maintained to a high standard.- Assist in the preparation of status reports, steering committee packs, and executive summaries, ensuring consistent, accurate information.- Maintain standard PMO templates and documentation, promoting consistent ways of working across Technology change initiatives. Jira Administration & Reporting- Configure and maintain Jira projects, workflows, boards, fields, and permissions in alignment with agreed delivery methodologies.- Ensure data quality within Jira, working with delivery teams to maintain accurate backlog, sprint, and release information.- Design and maintain Jira dashboards and reports that provide clear visibility of progress, delivery risks, and performance metrics (e.g. throughput, cycle time, capacity, and utilisation). Confluence Management & Knowledge Management- Structure and maintain Confluence spaces for programmes, projects, and governance forums.- Develop and maintain standard page templates and navigation to make information easy to find and use.- Promote good documentation and knowledge management practices, supporting teams to keep information up to date. Planning, Analysis & Continuous Improvement- Perform data analysis across Jira and other sources to identify trends, bottlenecks, and improvement opportunities.- Work with Programme Managers and delivery teams to identify and implement improvements in reporting, tooling, and governance processes.- Contribute to the definition and evolution of Technology delivery standards and best practices.

Experience required

• Experience in a PMO, project support, or project analyst role within a large enterprise environment.
• Strong practical experience of configuring and using Jira and Confluence to support change delivery and reporting.
• Good understanding of project and programme management practices; exposure to Kanban is advantageous.
• Strong analytical skills with experience in managing and interpreting data from multiple sources.
• High level of proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and comfort working with reports and dashboards.
• Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Strong communication and stakeholder management skills, with the ability to work effectively with colleagues at all levels.
• Ability to handle confidential information with discretion and professionalism.
• Excellent spoken and written English.

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.
Thats why we value the strength and diversity of thought in our global team. The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

1. Customer obsessed for the long-term
2. Think big and make an impact
3. Act now and own it all the way
4. Challenge, commit and win together

Read more about The FNZ Way and our values

Opportunities

• Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.
• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the worlds largest companies;
• Working in a flexible and agile way that meets the needs of the business and personal circumstances;
• Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;
• We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

Commitment to Equal Opportunities

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.