Performance Tester

About us:

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Description and Requirements:

• 5+ years of hands-on experience in performance/load testing.
• Strong knowledge of performance testing tools (NeoLoad, or equivalent).
• Solid understanding of web technologies, APIs, databases, and distributed systems.
• Experience in scripting and automation.
• Strong skills in monitoring and profiling tools (Dynatrace, AppDynamics, New Relic, Grafana, etc.).
• Ability to analyze CPU, memory, thread, and database performance metrics.
• Experience in Agile/Scrum environments and CI/CD pipelines.
• Excellent communication and problem-solving skills.

• Strong communication skills, both written and verbal, for interacting with customers and internal teams.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.

Equal Opportunity Employer:

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.