Performance Manager

Role Overview:
As Performance Manager, you will oversee the entire sales, marketing, and tech operations. You will manage a team, ensure timely project delivery, drive lead generation, and be responsible for improving team and business performance.

Key Responsibilities:

• Supervise and guide two tech executives and two sales executives across all operational areas.
• Oversee digital marketing and lead generation activities (Indiamart, Just Dial, Google Ads, Meta Ads, WhatsApp, etc.), ensuring quality leads and proper vendor coordination.
• Ensure all leads are contacted, followed up, and entered accurately in the CRM.
• Oversee project delivery: assign tasks, monitor progress, and ensure timely, quality solutions for customers.
• Innovate and implement new strategies for lead generation, sales, and customer satisfaction.
• Maintain reporting to directors, including team performance, project status, and feedback.
• Recruit and onboard new team members as needed.
• Focus on employee development and performance improvement.

Requirements:

• Graduate in any discipline (preferred: Marketing, IT, Business).
• 2+ years’ experience in sales, marketing, or technical project management (digital marketing/IT sector preferred).
• Strong organizational, communication, and leadership skills.
• Experience with digital marketing tools, lead portals, and CRM systems.
• Ability to multitask and manage both people and projects.
• Fluent in Hindi and English.

Reporting & Growth

• Reports to: Directors, Smiligners
• Focus: Operations management, project delivery, sales/marketing performance, team development

Job Types: Full-time, Permanent

Pay: ₹180,000.00 - ₹240,000.00 per year

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Dronagiri, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Team management: 1 year (Preferred)

Work Location: In person