People Onboarding Specialist

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JOB OVERVIEW

Experience in UK onboarding processes is essential for success in this role.

ABOUT THE ROLE

Global Compliance

• Coordinating all pre-employment checks for new staff in line with statutory requirements in each jurisdiction as required.
• Ensuring that pre-employment checks meet compliance criteria in the relevant country and ensuring right-to-work checks are compliant.
• Maintaining Head Office SCR and enabling colleges and ISCs to maintain theirs (UK Only)
• Review onboarding data to identify inconsistencies and investigate discrepancies, filing evidence as required.
• Respond to SCR queries, conducting checks and addressing gaps as required (UK Only)

Stakeholder Management

• Escalating issues and anticipated delays in onboarding to relevant stakeholders and liaising with line managers, hiring managers and heads of centre to agree to start dates and sign off new starter checklists.
• Collaborate with the Talent Acquisition team to facilitate a seamless transition of candidates from the hiring phase to onboarding. Liaise with the Global People Advisory and Operations Team as necessary.

Risk Management

• Identifying cases and where it is appropriate to escalate to the Global Safeguarding Panel
• Identifying requirements for decision logs and Risk Assessments and advising Line Managers in conducting a risk assessment, advising on the preparation of risk assessment paperwork for submission to the Global Safeguarding Panel

Onboarding Operations

• Preparing dated contracts of employment and sending them to new hires when pre-employment checks are complete.
• Updating and maintaining HR systems by ensuring that employee personal details and contractual details are entered correctly and liaising with Payroll regarding payroll and benefits matters for new starters.
• Supporting Global People Onboarding Lead in the development and delivery of onboarding training to Line Managers and other stakeholders.

Change and Continuous Improvement

• Identifying opportunities for continuous improvement in the onboarding process.
• Thinking ahead, pre-empting challenges, and seeking solutions to avoid delays.

Reporting and Monitoring

• Updating onboarding tracker, enabling reports used across the wider business.

ABOUT YOU

• Previous UK people onboarding experience (essential).
• Experience in using tools like Microsoft Teams, Outlook, Excel, Adobe, and collaboration platforms like SharePoint. (essential)
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary (essential).
• Ability to communicate with clients and people at all internal and external levels of the organisation (essential).
• Excellent interpersonal and communication skills (essential)
• Excellent level of written and oral skills (essential).
• Ability to prioritise effectively and escalate issues where appropriate (essential).
• Basic understanding of UK right-to-work checks, pre-employment screening (DBS, references, etc.), and compliance requirements.
• Awareness of UK-style employment contracts, benefits, and HR documentation.
• Ability to clearly explain onboarding processes to UK-based candidates
• Ability to follow standard operating procedures (SOPs) and ensure compliance with local laws and company policies.
• Experience coordinating with recruiters, HRBPs, hiring managers, and IT for onboarding logistics.
• Ability to manage multiple onboarding tasks under pressure and deadlines.
• Exposure to GDPR and data privacy practices related to HR.

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE