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Cognizant
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PE-Policy Servicing

PE-Policy Servicing

Cognizant

0 - 1 years

1 - 3 Lacs

noida

Posted:3 weeks ago| Platform:

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Skills Required

insurance windows xp customer service ms outlook policy issuance insurance operations policy servicing excel ms office applications operations underwriting ms office outlook microsoft windows windows vista word powerpoint internet communication skills ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

Join our dynamic team as a Policy Servicing Executive where you will play a crucial role in managing and processing policy changes and endorsements. With a focus on accuracy and efficiency you will utilize your MS Office skills to ensure seamless operations. This hybrid role offers rotational shifts providing flexibility and exposure to diverse tasks enhancing your professional growth.

Responsibilities

Process policy changes and endorsements with precision to ensure client satisfaction and compliance with company standards.

Utilize MS Office tools to maintain and update policy records ensuring data accuracy and accessibility.

Collaborate with team members to streamline policy servicing processes contributing to operational efficiency.

Communicate effectively with clients and stakeholders to clarify policy details and address inquiries promptly.

Monitor policy servicing workflows to identify areas for improvement and implement solutions.

Support the team in managing policy documentation and ensuring timely delivery of services.

Participate in training sessions to enhance knowledge of policy servicing procedures and industry standards.

Adapt to rotational shifts to provide consistent support and maintain service levels.

Contribute to team meetings by sharing insights and suggesting process enhancements.

Assist in the development of policy servicing reports to track performance and identify trends.

Ensure compliance with regulatory requirements and company policies in all servicing activities.

Provide feedback to management on client needs and service improvements.

Engage in continuous learning to stay updated with industry developments and best practices.

Qualifications

Demonstrate proficiency in MS Office applications to manage policy data effectively.

Possess strong communication skills to interact with clients and team members.

Exhibit attention to detail in processing policy changes and endorsements.

Show willingness to work in rotational shifts to support team objectives.

Display adaptability in a hybrid work model balancing remote and in-office tasks.

Certifications Required

Microsoft Office Specialist Certification

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Teaneck New Jersey

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