Payroll Administrator

Role Overview: Clean Harbors India is the Global Capability Center (GCC) strategically established to serve the parent company, Clean Harbors Inc. As an employee at Clean Harbors India, you will be part of globally integrated teams providing cutting-edge IT solutions and production support across platforms. The company offers significant career advancement opportunities due to its aggressive growth plans. Key Responsibilities: - Ensure adherence to US prevailing wages requirements and compliance with local, state, and federal tax regulations. - Maintain quality documentation such as Root Cause Analysis, Correction Action Prevention Action plan, Error log. - Support year-end processes, including W-2 validation and distribution (Desirable). - Maintain accurate records of transactions and support ad hoc reporting needs. - Respond to requests via established communication platforms: Oracle, Kronos, ADP, and Microsoft. - Escalate unresolved/blocked requests with detailed reasons and follow-ups. - Ensure high levels of customer satisfaction by meeting SLA/KPI targets. - Raise process-related issues in a timely manner and support resolution efforts. - Record and report production statistics and incidents in Issue Tracker. - Proactively identify and suggest improvements for process efficiency. - Participate in training sessions, knowledge-sharing forums, and documentation updates. - Collaborate with peers to align personal and team goals. - Maintain and update process manuals and support knowledge transfers as needed. Qualifications: What You'll Bring: - Experience with prevailing wage handling and setup. - Excellent time management, organizational skills, and attention to detail. - Strong communication and interpersonal skills to work effectively within a team. - Flexibility to work in US time zones. Preferred Qualifications: Academic Background: - Bachelors degree or PG degree in Commerce / MBA.,