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4.0 - 7.0 years
4 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
*Implement strategies to optimize recoveries and reduce delinquencies. *Lead a team of 15+ (tele callers + field collectors). *Manage hybrid recovery models (Call Center + Field). *Ensure compliance with regulatory and ethical standards. Required Candidate profile * Expertise in collections, hybrid models, and analytics. * Strong leadership and stakeholder management skills. *DRA Certification preferred. *Proficiency in dialer systems, allocations& Performance.
Posted 2 months ago
2.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
WE ARE HIRING FOR OUR CLIENT COMPANY Tally ERP, regular reports, payment collection, petty cash handling, Administration, Client Handling, Handling the emails, Billing, checking bill, paymeny followup. Location- Kolkata CALL- 7001294477 (WP)
Posted 2 months ago
2.0 - 7.0 years
4 - 7 Lacs
Mysuru, Bangalore Rural, Bengaluru
Work from Office
*Maintain team discipline in Login/Logout/Lunch break *Audit Calls and Identify Improvement Areas *Train New Hires and provide them training as needed *Track Leave request and maintain workload efficiency *Focusing on Collection Conversion Required Candidate profile *Graduate *Must have 2+ yrs exp. as Team lead in Collection department *Must know the RBI guidelines& work as per guidelines *Managing Team activity and ensure 500 calls in a day & Improve collections
Posted 2 months ago
0.0 - 4.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round We're Hiring! Looking to take the next step in your career? Join our growing team! To Schedule Your Interview: You can either: Call us directly Send your updated CV via WhatsApp HR Contact: Prathmesh Mobile/WhatsApp: +91 9607404867
Posted 2 months ago
7.0 - 12.0 years
10 - 20 Lacs
Pune, Delhi / NCR, Aurangabad
Work from Office
PROFILE SNAPSHOT: Job Title: Government Liaison Head Projects: PM Kusum Yojna ( Pradhan Mantri Kisan Urja Suraksha evam Utthaan Mahabhiyan) Desired Experience : 7-12 Years Work Location: Maharashtra/ Haryana, Punjab (Primary) Rajasthan, Madhya Pradesh (Secondary) Work Time: 9:30 AM to 6:00PM Employment Type: Full Time Timeline: Join in 30 Days from Offer Desired Qualification: Any Graduate Reporting To: Management JOB SUMMARY: We are looking for a dynamic and experienced Government Liaison Officer to support our solar energy initiatives across Maharashtra, Haryana, Punjab, Rajasthan, Madhya Pradesh. This role is critical in building and maintaining strategic relationships with key government stakeholders, liaison with senior officials ensuring timely approvals, permits, and compliance that directly impact the success of our renewable energy projects. COMPENSATION & BENEFITS: On Time Fixed Lucrative Salary • Normal Day Shift Cool Work Environment Family Medical Insurance ABOUT SADBHAV FUTURETECH LIMITED: Company Size - ~100 employees Headquarters - Gurgaon, Haryana Company Turnover - 300-350 Cr. Founded Since - Year 2020 Sadbhav Futuretech is committed to providing comprehensive and end to end solutions for farmers across India. Sadbhav addresses the major challenges of farmers through its three service verticals while ensuring value creation for all stakeholders. (Input from Nishant) Our endeavor is to establish Sadbhav Futuretech as Indias first choice for solar project execution, co-operative farming, and cold chain management. We project to become the largest aggregator of farmers in India over the next 5 years. Vision To be the largest Renewable and Agri-Tech based platform in the country impacting the lives of more than 1 million farmers over the next 10 years. Our Specialities Solar Agricultural Pumps, PM KUSUM Scheme, Kusum Component C, Kusum Component B, FaaS - Farming as a Service, Empowering Farmers, Solar Rooftop Solutions, Solar EPC, Solar Ground Mounted, Solar Rooftop, and Solar Solutions JOB RESPONSIBILITY: Liaison with Government Authorities: Build and maintain strong working relationships with relevant state and central government departments, regulatory agencies, and energy development authorities. • Permits and Approvals: Manage end-to-end processes for obtaining licenses, NOCs, environmental clearances, land use permissions, and project-specific approvals. • Regulatory Compliance: Monitor and ensure compliance with evolving renewable energy policies, regulations, and government schemes related to solar projects. • Facilitation & Coordination: Act as a communication bridge between Sadbhav Futuretech and government bodies, ensuring alignment on project timelines and requirements. • Policy Advocacy: Represent the company in government forums, industry associations, and public hearings to advocate for favourable policies and regulatory support. Reporting and Documentation: Maintain comprehensive records of interactions, filings, approvals, and updates. Prepare regular reports for senior management. Risk Management: Identify potential government-related risks to project execution and propose mitigation strategies proactively. DESIRED PROFILE: Graduate/Postgraduate degree in Public Administration, Political Science, Law, or related field. • 510 years of experience in government liaisoning, preferably in the solar energy or infrastructure sector. Proven track record of working with government bodies in Maharashtra, Haryana, Rajasthan, or Madhya Pradesh. Familiarity with MNRE guidelines, state-level energy policies, and solar specific regulations. WHY JOIN US? Growth Opportunities: Accelerate your career in a unicorn-scale company shaping the future of sustainable tech. Innovation-Driven Culture: Work with industry pioneers to redefine Renewable/ Solar Energy sector. DESIRED KEY SKILLS: Strong knowledge of government processes, regulatory frameworks, and solar energy-related approvals. Excellent interpersonal, communication, and negotiation skills. High level of integrity, discretion, and professional judgment. • Strong documentation and organizational abilities. • Ability to work independently and travel frequently across the assigned regions. INDUSTRY PREFERRED: Renewable Energy; Solar Power; Government Projects, Government Consultant Army Retired ; SDO, Section Engineer, Major, Colonel, Subedar.
Posted 2 months ago
7.0 - 12.0 years
10 - 20 Lacs
Chandigarh, Delhi / NCR, Aurangabad
Work from Office
PROFILE SNAPSHOT: Job Title: Government Liaison Head Projects: PM Kusum Yojna ( Pradhan Mantri Kisan Urja Suraksha evam Utthaan Mahabhiyan) Desired Experience : 7-12 Years Work Location: Maharashtra/ Haryana, Punjab (Primary) Rajasthan, Madhya Pradesh (Secondary) Work Time: 9:30 AM to 6:00PM Employment Type: Full Time Timeline: Join in 30 Days from Offer Desired Qualification: Any Graduate Reporting To: Management JOB SUMMARY: We are looking for a dynamic and experienced Government Liaison Officer to support our solar energy initiatives across Maharashtra, Haryana, Punjab, Rajasthan, Madhya Pradesh. This role is critical in building and maintaining strategic relationships with key government stakeholders, liaison with senior officials ensuring timely approvals, permits, and compliance that directly impact the success of our renewable energy projects. COMPENSATION & BENEFITS: On Time Fixed Lucrative Salary • Normal Day Shift Cool Work Environment Family Medical Insurance ABOUT SADBHAV FUTURETECH LIMITED: Company Size - ~100 employees Headquarters - Gurgaon, Haryana Company Turnover - 300-350 Cr. Founded Since - Year 2020 Sadbhav Futuretech is committed to providing comprehensive and end to end solutions for farmers across India. Sadbhav addresses the major challenges of farmers through its three service verticals while ensuring value creation for all stakeholders. (Input from Nishant) Our endeavor is to establish Sadbhav Futuretech as Indias first choice for solar project execution, co-operative farming, and cold chain management. We project to become the largest aggregator of farmers in India over the next 5 years. Vision To be the largest Renewable and Agri-Tech based platform in the country impacting the lives of more than 1 million farmers over the next 10 years. Our Specialities Solar Agricultural Pumps, PM KUSUM Scheme, Kusum Component C, Kusum Component B, FaaS - Farming as a Service, Empowering Farmers, Solar Rooftop Solutions, Solar EPC, Solar Ground Mounted, Solar Rooftop, and Solar Solutions JOB RESPONSIBILITY: Liaison with Government Authorities: Build and maintain strong working relationships with relevant state and central government departments, regulatory agencies, and energy development authorities. • Permits and Approvals: Manage end-to-end processes for obtaining licenses, NOCs, environmental clearances, land use permissions, and project-specific approvals. • Regulatory Compliance: Monitor and ensure compliance with evolving renewable energy policies, regulations, and government schemes related to solar projects. • Facilitation & Coordination: Act as a communication bridge between Sadbhav Futuretech and government bodies, ensuring alignment on project timelines and requirements. • Policy Advocacy: Represent the company in government forums, industry associations, and public hearings to advocate for favourable policies and regulatory support. Reporting and Documentation: Maintain comprehensive records of interactions, filings, approvals, and updates. Prepare regular reports for senior management. Risk Management: Identify potential government-related risks to project execution and propose mitigation strategies proactively. DESIRED PROFILE: Graduate/Postgraduate degree in Public Administration, Political Science, Law, or related field. • 510 years of experience in government liaisoning, preferably in the solar energy or infrastructure sector. Proven track record of working with government bodies in Maharashtra, Haryana, Rajasthan, or Madhya Pradesh. Familiarity with MNRE guidelines, state-level energy policies, and solar specific regulations. WHY JOIN US? Growth Opportunities: Accelerate your career in a unicorn-scale company shaping the future of sustainable tech. Innovation-Driven Culture: Work with industry pioneers to redefine Renewable/ Solar Energy sector. DESIRED KEY SKILLS: Strong knowledge of government processes, regulatory frameworks, and solar energy-related approvals. Excellent interpersonal, communication, and negotiation skills. High level of integrity, discretion, and professional judgment. • Strong documentation and organizational abilities. • Ability to work independently and travel frequently across the assigned regions. INDUSTRY PREFERRED: Renewable Energy; Solar Power; Government Projects, Government Consultant
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile 6+ months collection experience Undergraduate/Graduate degree Job Details: 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh:- 9607404867
Posted 2 months ago
2.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: Responsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and payments Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers Verify all bills/ invoices as per Blue Dart norms prior to forwarding to clients Ensure timely dispatch of bills to customers as per schedule Follow up with customers for bill receipt Customize bills as per forms/formats required, contractual terms and conditions, customer requirements, etc. Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date Work closely with the sales teams to ensure timely collections from customers as per the raised bills Follow up with customers in cases of pending payments / short payments / part payments Report reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis Key Result Areas and Key Performance Indicators: 1. Timely completion of billing and invoicing processes and reporting Ensure adherence to timelines set for billing at the Branch in terms of Collation of billing data Customization of bills Dispatch of invoices to customers Collection of payments Reporting to Branch Finance Team, etc. 2. Accurate billing and customization: Accuracy in bills/ invoices generated Number of instances of errors in customization of invoices (as per customer contract and conditions) 3. Timely receipt of payments from branch customers % of payments received as per defined timelines
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- IDFC CC/urban /rural/Indusind Qualification - Hsc Pass Salary Fresher - 14.5k in hand Exp: upto 17k (with document) Shift timing - 9.30 am to 9.30 pm (any 9 Hrs shift) Rotational week of Rounds of Interview HR round Operations round Required Candidate profile Working days- 6days 1 Rotational Weekly off To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Rutuja Mob No:- 9822686638 Perks and benefits Attractive Incentives and Joining Bonus.
Posted 2 months ago
0.0 - 1.0 years
2 - 2 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Collection Process Preferred candidate profile Graduate Mandatory immediate joiner Mon-Sat General shift timing
Posted 2 months ago
4.0 - 6.0 years
3 - 5 Lacs
Bhubaneswar, Ranchi
Work from Office
Role & responsibilities To visit in the banks to take new NPA cases in our companys name for recovery. To visit the defaulting borrowers for pressurizing them to pay the Banks dues and further follow-up with them for settlement with the Bank. To know the borrowers financial position and willingness to pay the bank's dues & assess the market value/status of the property mortgaged. To Visit the mortgaged property for survey and knowing its status, market value, occupancy etc, and take its photo for company and Bank reporting purpose. To visit the borrower/mortgaged property for serving legal notices (& take photos). To visit the borrower/mortgaged property for taking symbolic possession (take photos). In case borrower does not deposit any money (within limited time), Move the application to DM for getting seizing orders. Co-ordinate with the police and seizing the property in the presence of banker and police etc. Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. Raising the bills to banks (from our Delhi office) and getting our payment. Liaison with our company Head office for preparation of documentation in the cases. Allotted Submission of bills for our services to Bank and follow-up for payments from Bank. Making 6-7 visits daily and to send Daily report to HO (through whats app and email) for updating of status of each case, monitoring and guidance by senior officers from HO, advise on next action etc. Preferred candidate profile Minimum 4-6 year of relevant experience. Excellent communication in regional language. Should have own vehicle to commute. Should be willing to travel to different locations across state.. Should have working experience on Email communication, MS Word/ MS Excel (basic working knowledge) DRA Certified.
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- IDFC CC/urban /rural/Indusind Qualification - Hsc Pass Salary Fresher - 14.5k in hand Exp: upto 17k (with document) Shift timing - 9.30 am to 9.30 pm (any 9 Hrs shift) Rotational week of Rounds of Interview HR round Operations round Required Candidate profile Working days- 6days 1 Rotational Weekly off How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits Attractive Incentives and Joining Bonus.
Posted 2 months ago
2.0 - 3.0 years
2 - 3 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
1) Follow up with clients/customers via phone, email, and other channels for pending or overdue payments. 2) Maintain and update payment records. 3) Coordination. 4) Payment Collection. Required Candidate profile Candidate should have good communication skill.
Posted 2 months ago
5.0 - 8.0 years
5 - 5 Lacs
Rajkot
Work from Office
Handle accounts, payables/receivables, and manage stock records. Onboard new customers with proper agreements Plan daily routes, monitor and manage regulator stock. Coordinate outstanding recovery and stop services for long dues. Perks and benefits 1. Travelling Allownces
Posted 2 months ago
2.0 - 7.0 years
1 - 3 Lacs
Mumbai Suburban
Work from Office
Job Description: Timely Submission of Statements/Bills as Per the Commercials. Accounts Reco with Corporate Clients on Outstanding. Follow-up with Clients for out standings Payment. Recovery of Bad Debts. Preparing Various MIS Capable to handle billing/Credit in the accounting software Night Shift Desired Candidate Profile The candidate should be commerce graduate with minimum 1 years of experience in Collection familiar with MS office and proficient in Excel. Well versed with Data Entries, Billing, Credit Notes, Bank Reconciliation, Suppliers Payment etc.. Experience required of International Collection
Posted 2 months ago
2.0 - 7.0 years
1 - 4 Lacs
Amritsar
Work from Office
Responsibilities: Manage payment collections through effective follow-ups and recoveries. Ensure timely payments from customers. Collaborate with sales team on credit control strategies.
Posted 2 months ago
0.0 - 4.0 years
0 - 3 Lacs
Rewari, Loharu, Bhiwani
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Rewari Region. Location Neem Ka Thana Sikar Rewari Chirawa Loharu Jhunjhunu Alwar Singhana Bhiwani Mahendragarh Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing Hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Jatin Yadav (HR)-7303535726 Email Id-hr.haryana@seedsfincap.comRole & responsibilities Preferred candidate profile
Posted 2 months ago
0.0 - 5.0 years
0 - 3 Lacs
Parbatsar, Beawar, Ajmer
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Rajasthan. Location • Kishangarh Renwal • Parbatsar • Didwana • Bijainagar • Ajmer • Dudu • Beawar Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Nikhat Fatima (HR)-9218088212 Email Id-nikhat.fatima@seedsfincap.com
Posted 2 months ago
0.0 - 4.0 years
0 - 3 Lacs
Dehradun, Modinagar, Meerut
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Uttar Pradesh. Location Saharanpur Moradabad Bijnor Meerut Roorkee Bulandshahr Hapur Meerut Khatauli Parikshitgarh Modinagar Gajraula Garh Mukteshwar Gulaothi Dehradun Chandpur Amroha Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 5. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Shashank (HR)-9218099577 Email Id-hr.hapur@seedsfincap.com
Posted 2 months ago
0.0 - 3.0 years
0 - 3 Lacs
Kushinagar, Gorakhpur, Sitamarhi
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in UP East & Bihar. Location • Gorakhpur • Kushinagar • Sitamarhi • Gopalganj • Bettiah • Motihari • Muzaffarpur Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Sandeep Kumar (HR)-9821401592 Email Id-hr.upeast@seedsfincap.com
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Sumadhura Group, a leading real estate developer with over three decades of excellence, is conducting a Walk-In Drive on 01 July 2025 (Tuesday) to expand our CRM team. We are looking for passionate professionals in the following roles: 1. CRM Manager - Collections: 8+ years experience, Any Graduate 2. CRM Executive - Collections: 2+ years experience, Any Graduate 3. Customer Service Representative: 2+ years experience, Any Graduate 4. Quality Analyst - Call Audit: 2+ years experience, Any Graduate 5. CRM Manager - Technical: 8+ years experience, B.E/B.Tech/Diploma - Civil 6. CRM Executive - Technical: 2+ years experience, B.E/B.Tech/Diploma - Civil If your interested, please call or send your profile on whatsapp: 8867766522 / 7204374658 / 7022005496
Posted 2 months ago
2.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Responsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and payments Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers Verify all bills/invoices as per Blue Dart norms prior to forwarding to clients Ensure timely dispatch of bills to customers as per schedule Follow up with customers for bill receipt Customize bills as per forms/ formats required, contractual terms and conditions, customer requirements, etc. Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date Work closely with the sales teams to ensure timely collections from customers as per the raised bills Follow up with customers in cases of pending payments / short payments / part payments Reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis Candidate must have exposure in collection and must be good in systems (excellent in Excel), good communication skills also required Candidate must be ready to travel across the branch for collection purpose. Must have DL and two wheeler.
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification : HSC And Above Process :- DRA -Loan recovery Process (outbound calls) Work From Office Location:- Reliable Tech Park Airoli , Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Shubham :- 8551021894
Posted 2 months ago
1.0 - 3.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Hello Everyone, MAS Financial Services Limited is hiring for Designation : Co-ordination - Collection Location: Ahmedabad Industry Type: NBFC Department: Collections Product: All loan Product Experience (Industry type & Duration): Candidate must have 1 to 5 years of experience in collections. Qualification Essential: Any Graduate If any one is interested for this post so Pl share your updated resume on ta_hr21@mas.co.in / 7600115715
Posted 2 months ago
3.0 - 8.0 years
3 - 6 Lacs
Jharkhand, Bihar, Haryana
Work from Office
Job Title : Collections Manager Two-Wheeler Finance Location : Haryana/ Bihar / Jharkhand Department : Collections Reporting to : Regional Collections Head / National Collections Head Job Purpose : To manage and drive collections for the two-wheeler loan portfolio within the assigned territory. Ensure timely recovery of overdue accounts while maintaining customer relationships and minimizing credit losses. Key Responsibilities : 1. Collections Management : Drive collections for 090+ DPD buckets , focusing on early and late-stage delinquency. Monitor and track bucket-wise performance , ensuring targets are met across all aging categories. Review daily collection MIS and take necessary action to minimize roll-forwards and write-offs. 2. Agency & Field Team Handling : Manage and motivate a network of collection agencies and in-house executives . Allocate accounts effectively based on geography, capacity, and performance. Conduct regular reviews, audits, and performance checks for agencies and field teams. 3. Legal & Recovery Initiatives : Coordinate with the legal team for initiating recovery actions under SARFAESI, arbitration, or legal proceedings wherever applicable. Ensure repossession of vehicles in compliance with company policy and regulatory norms. 4. Customer Interaction & Resolution : Ensure timely resolution of customer queries, disputes, and grievances related to collections. Engage with high-ticket or high-risk accounts directly for settlement or restructuring if required. 5. Process Compliance & Reporting : Ensure adherence to internal collections policies, RBI guidelines, and fair practices code. Submit timely reports on collections performance, agency productivity, and recovery costs to higher management. Key Skills & Competencies : Strong understanding of two-wheeler loan products and delinquency management . Experience in handling collections agencies , repossession , and legal recovery . Excellent people management, negotiation, and communication skills. Proficiency in MS Excel, MIS, and field operations tools. Qualifications : Graduate/Post-Graduate in any discipline (MBA preferred). 510 years of experience in retail finance collections, preferably with a focus on two-wheeler loans .
Posted 2 months ago
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