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Firstmeridian Global Services
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Patron Delight Officer

Patron Delight Officer

Firstmeridian Global Services

1 - 2 years

2 Lacs

Kota Gwalior Jaipur

Posted:1 day ago| Platform:

Apply

Skills Required

Communication Skills Hospitality Management Team Leadership Restaurant Management Hotel Operations Team Management Restaurant Hotel Management Guest Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Greet and assist patrons courteously, ensuring a welcoming and pleasant environment.
Address patron queries, requests, and concerns promptly to achieve high satisfaction levels.
Coordinate with internal teams to quickly resolve issues and enhance service delivery.
Monitor service areas for cleanliness, safety, and comfort at all times.
Support and guide junior team members or service staff to maintain consistent service standards.
Assist in organizing special events, promotions, and patron engagement activities.
Collect and share patron feedback to help improve services.

Desired Skills & Qualifications:

Graduate in any discipline (freshers are welcome).
Up to 2 years of experience, preferably in hotel, restaurant, hospitality, or customer service roles.
Good communication and interpersonal skills.
Friendly, approachable personality with a proactive attitude.
Ability to manage and motivate a small team effectively.
Willingness to work in rotational shifts, including weekends and holidays.
Strong problem-solving skills and ability to handle multiple tasks calmly.

What We Offer:

Dynamic and supportive work environment.

On-the-job training and development.

Opportunity to build a career in customer experience and hospitality.

Be part of a team focused on delighting every patron.

Interested candidate can apply via

Phone number - 7708390529

Name - Ms. Sneha

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