PAM Technical Lead -Beyond Trust

Job Summary

• Lead implementation, configuration, and support of Privileged Access Management (PAM) solutions, primarily using Beyond Trust Password Safe (BT PS) and Beyond Trust Privilege Remote Access (BT PRA).
• Manage and deliver PAM projects, ensuring successful migration of privileged accounts onto PAM platforms.
• Configure and maintain Active Directory policies to manage access and secure target systems.
• Develop, deploy, and automate security controls and password management policies, including password rotation and vaulting of privileged credentials.
• Provide technical support and troubleshooting for PAM products, addressing incidents via ServiceNow, email, and critical incident calls.
• Collaborate with cross-functional teams, including SQA, application, and IT service teams, to resolve issues and meet project goals.
• Guide and support testing efforts, bug triage, and code fixes to improve product reliability.
• Develop automation scripts using PowerShell (and preferably Python) to streamline PAM operations.
• Conduct risk assessments, health checks, and code reviews to proactively promote customer security and system health.
• Provide both proactive and reactive (including 24x7 critical) support for PAM solutions and participate in security incident response activities (detection, triage, analysis, containment, recovery, reporting).
• Interface with customers, vendors, and stakeholders to ensure contractual obligations are met and best practices are followed.
• Support transition to process-driven IT Service Management using ITIL best practices.
• Maintain strong communication and build transparent working relationships with business and technical teams to deliver customer and business outcomes.
• Preferred experience in Windows Server Administration, scripting, and security event management tools such as Splunk, Sentinel, IBM QRadar.